See what our customers sayCarfix Customer Reviews

Car Fix is always great to work with. Elliot is top notch and is always easy to work with.

They are always so friendly here and very educational, great place to go with reliable customer service!

Great experience here!! Shoutout to Tim!! Very thorough and helpful with everything 🙂

Very good, very thorough. Price was a little high but you must consider the warranty. Amazing customer service.

Tim was great!

I needed to get new tires for my 5 year old car. Max and Tim did a great job answering all my questions; even ones that were probably pretty basic to them. They gave me their honest opinion on the different brands I had picked to compare, but didn’t pressure me one way or another. I so appreciate their professionalism and friendliness. They ordered the tires and were able to install the next day. I had my car back by early afternoon.
I’m so glad to have an honest, reliable auto repair shop in the neighborhood.

They diagnosed my issue and fixed it for a reasonable price, and quickly. They were not too pushy with other issues.

Went by Carfix when I was concerned about my tire pressure and a potential leak. They were able to work me into their schedule even on a busy Friday afternoon. Enjoyed working with Tim who explained their process and went through everything with me in a way that was clear but not patronizing.

Our household needed work done on the car and we were able to get a loaner with no issues. Joe was helpful, friendly and professional.

My whole family trusts Carfix with their vehicles and while I’ve only used this particular location a time or two, my son and daughter in-law rely on them to keep their vehicles safe with regular visits.

They’re the best! My husband has taken our vehicles to all three locations based on wherever he is working and all three stores give the same excellent service every time! We really love the thorough inspections because they help us stay on top of maintenance needs and alert us if there’s ever anything more serious that may need attention. My husband especially likes working with Max when he’s there but the whole team is awesome!

Great service. Very quick and efficient. I would highly recommend!! Shoutout to Tim he is great!

John explained the process step by step. I felt very comfortable with his assessment of the issues with my vehicle. I was in and out quickly.
Thanks guys!

You guys are truly exceptional...John instantly instilled a trust in CarFix from a professional interaction over the phone to displaying his wealth of knowledge when I dropped my truck off...

It is far and between that you receive a great customer service as we did with Joe and John at Car fix recently! They were so kind and helpful when I went for car inspection and other services. They were very thorough and kind and explanations that even I could understand! Their kindness was greatly appreciated as well as doing everything at one time for my convenience and situation. Forever grateful! They saved me additional trips and doing what they could to save me a lot of running around, etc. thank you so much!
Marlene

Derek is awesome!
Very knowledgeable and provides professional customer service!

Open & honest!
Explains if there is a problem! Very friendly!

Not only did Joe and John take excellent care of me, they actually made me feel like family! I highly recommend this place!

Carfix diagnosis is several steps above any I’ve seen. I’ve had my car in to at least 5 places trying to get a shake in the steering repaired. Carfix finally took care of it. They diagnosed it, sent me an explanation and a video explanations. It drives smoothly now and feels so much more secure. Cleannplace drivers if you need them. Thoughtful and caring personnel. The entire experience was wonderful from beginning to end. They will have my business from now on. Prices are fair.

I’ve lived in this area my whole life and I’m so happy to have a shop this nice so close to home. It feels like the perfect mix of hospitality and expert level care… they will even get you a ride home so you don’t have to wait there!

My husband takes our cars to Carfix, we absolutely love them!

John is amazing! He took care of my car and gave me expertise on what was best for my car. Carfix took their time with my car and I appreciate all they did!

Friendly people and great service. I would recommend this car repair shop to everyone.

And we’re back! This is our second experience with Carfix in as many weeks. They did a great job with our keep. As we picked it up, decided to have them address the issues with our Buick. Joe and the team are excellent! Fast, friendly service with clear communication and no pressure. We’ve found our new go to for car repairs.

Quick service, professional employees will be back to see Elliot again. He was great!

John was great. He took time to explain everything and helped me develop a plan for future maintenance. Thanks

Elliot was super professional and friendly. He helped me when my tired blew and didn’t pressure me to get work done that I didn’t need. I will definitely be back.

Carfix is always fantastic to work with. Elliot is always professional and keeps me apprised of what is going on with my vehicle at all times. They are very reasonable and the work is top notch.

Exceptional isnt even the right word. Maybe phenomenal is best. I havent experienced this level of care and service in a long time. Considerate of workload and customer time by requesting to adjust appointment to another day. Then completing inspection and service in one swoop with vehicle being available to pickup same day...very impressive. I appreciated the detailed inspection report with photos and color coding of severity making it easy to understand. The call backs and follow up with updates and pricing was very much appreciated. Kindness and care anyone would be happy to experience but certainly when getting support with fixing your vehicle. Thank you so much to Elliott and the team.

⭐⭐⭐⭐⭐ 5 Stars – Exceptional Customer Service!

OMGoodness!, I cannot say enough wonderful things about my experience with CARFIX! From their professionalism to their outstanding customer service, they truly made my vehicle experience a very positive one.

I especially want to recognize Elliott, whose exceptional customer service made all the difference. Elliott went above and beyond to make sure I felt valued, respected, and confident throughout the entire process. His professionalism, patience, genuine kindness, and willingness to help were truly refreshing. It’s not every day that you encounter someone who makes you feel that your concerns genuinely matter.

What impressed me most was that Elliott didn’t just provide customer service — he provided the kind of personal attention and care that builds trust and lasting customer relationships. That means a great deal to me, especially when it comes to something as important as the care and maintenance of my vehicle.

Because of Elliott and the wonderful experience I had with CARFIX, I have made the decision to continue trusting them with my vehicle’s service needs. That decision speaks volumes about the impression he made.

I sincerely hope CARFIX recognizes what an incredible asset Elliott is to their company. Employees like him are the reason customers return, remain loyal, and confidently recommend a business to others.

Thank you, Elliott, for making my experience such a positive and memorable one. You have certainly earned my trust and my continued business!

I highly recommend CARFIX, and especially Elliott, to anyone who values professionalism, honesty, and truly exceptional customer service!

D. Thomas

Dropped my car off and 48 hours later they called and said it was done. They called daily with updates and the customer service was great. Hopefully no future issues with my car but if so I’ll be back.

Came here after my usual shop let me down and Elliot and the rest of the CarFix crew gave excellent service, detailed descriptions and sent me pictures throughout my truck's repair. I will definitely be returning here for future work and repairs!

Guys are smart, no bs, tell you what you really need and what you really don’t. Never did a thing without getting my sign off first. Will definitely come back. Recommending to all my friends and family locally as well.

This location has only seen my car once but the experience was just as awesome as their location near my home in Garner. Professional, hospitable, and all about making it convenient!

My husband takes our vehicles to Carfix and we’ve always been really happy with our experience - they even offer free Uber rides if needed!

They were kind, helpful, and communicated well.
I had a short wait time, quick fix, and was informed what the issue was.
I highly recommend them!