Carfix

Carfix Customer Reviews

Here at Carfix, we always aim to provide you with the best customer service in the industry. Customer satisfaction is extremely important to us and we value each one of our customers on a deeply personal level. We work hard to establish a strong, lasting relationship with everyone who steps foot in our shop and our passion for building close connections with the communities we serve is a big reason why so many people continue to trust us for all their automotive repair and maintenance needs.

Curious about what past customers have had to say about their experience with Carfix? Feel free to take a look at some of the reviews below to get a better idea of how we continue to go the extra mile for all of our customers.

Sue Crittenden
Sue Crittenden
00:34 22 Apr 21
The reps (Andrew & Jonathan) were knowledgeable and attentive. They made me feel like I was the only one there. I had a 900 appt and it was about 30 minutes until they took the car back. But it was very soon they were telling me I was ready to go. Very reasonably priced.
Dan and Elaine
Dan and Elaine
11:24 13 Apr 21
The folks at Carfix are friendly and helpful. They get us in on time, and they do good work. We take both of our vehicles to them and we trust them to keep them in good working order. I highly recommend them.
April Phoenix
April Phoenix
13:20 29 Mar 21
I love the staff at the Garner location. Everyone is always nice and welcoming. They always do whatever they can to make any repairs I need affordable while doing quality work. CarFix is the only place I will take my car for repairs!April Phoenix
tara neal
tara neal
13:24 17 Mar 21
I have been a customer for 3 years and have had a wonderful experience every time. The staff are professional and accommodating. I had an issue with my last repair. A belt needed to be replaced but the belt slipped the next day. There was another issue with a part attached to the belt that caused the slipping. The associates at Carfix went the extra mile to rectify the issue. They towed my truck to the shop and arranged a loaner vehicle for me while the additional repairs were being made. They were kind and professional during the entire experience. I highly recommend them for car services. They stand by their work!
Michael Graham
Michael Graham
18:21 15 Mar 21
This business is amazing. Granted you will pay more for repairs at any shop because of labor, but, these guys do it to the T and get the job done.I had an intake manifold valve go out along with my spark plugs needing to be replaced and they go it repaired in no time.They even found general maintenance items and issues I didn't even know about.They were extremely nice during the entire process and even when I had another performance issue, they didn't charge me more money for another diagnostic and were up to the task of repairing the problem!I would highly recommend this business.
Will Stroud
Will Stroud
17:16 15 Mar 21
I've been very pleased with my service at Carfix over the past 6 months since I moved to Garner. Zander and his team have gone above and beyond to help me fix some intricate problems on my older Toyota Highlander Hybrid. I highly recommend giving Zander a call for any car related issues you may have. You'll get honest advice and quality service at a fair price.
Lynn D
Lynn D
19:56 01 Feb 21
I love this location. They always have appointment times available that fit my schedule. They offer a shuttle which is very helpful. They don’t overcharge with add-ons. Their coupon prices can’t be beat. They are highly professional and always friendly. We won’t go anywhere else!!
Max Marlett
Max Marlett
18:49 01 Feb 21
Outstanding service, they always do what they say, No Surprises and the repairs are rock solidAfter several year I still rely on this team to fix and maintain my cars. It is great to have my records available, and the care I get from theses great guys
kim williams
kim williams
18:20 29 Jan 21
My experience at CarFix was great. It doesn’t matter who waits on you, they’re all friendly and efficient. The technicians did an absolute great job on my car. I had 4 new tires put on and had an alignment done. My car was so out of alignment it was pitiful but now it drives so much better. It doesn’t pull at all. I would recommend Carfix for any car issues.
Aimee Zehren
Aimee Zehren
20:53 15 Jan 21
I have been going to Carfix for a number of years. I have always been pleased that they do what is necessary and do not try to over sell or over price items. Very pleased.
M G
M G
20:30 11 Jan 21
I’ve been here several times now they always do good work. The staff is cool and waiting area is nice with free wifi I recommend them definitely.
Ann Curtis
Ann Curtis
20:51 31 Dec 20
I like how they gave me a heads up on other much needed repairs. They were right on. I really needed tires and didn't realize it. They really look out for your safety and good maintenance of your vehicle.
Nanshan Zhang
Nanshan Zhang
17:26 28 Dec 20
Appreciate the professional advices and kindness from my service advisor, Zander. Gave me assurance on my car condition as I commute a lot for everyday work.Thanks Carfix!
Mathew Ambrosino
Mathew Ambrosino
16:15 24 Dec 20
Zander - service manager was knowledgeable and trustworthy. Today is December 24th and everyone was eager to help, professional and ethical. I certainly recommend you use their services.
Patricia Bell
Patricia Bell
21:52 15 Dec 20
I cannot say enough about Car Fix in Garner, NC. These folks are great and go above and beyond what it means to run a business!Friendly, helpful and professional are a few adjectives I might use to describe them. Xander and Jonathan are great! I will not go into great detail since I think they went far beyond what was necessary to help me.Thank you Car Fix!
Natalie Pulley
Natalie Pulley
07:17 28 Nov 20
I've been using CarFix as my first stop in auto maintenance for several years now. The team is fast, friendly, reliable, and trustworthy. I never fear that I'm going to be up-charged or "sold" an unnecessary service. They are great at following up after the service to be sure you're satisfied as well as contacting me to let me know when maintenance is due on my vehicle which is something, as a single mom who doesn't pay attention to my car, sincerely appreciates. I highly recommend CarFix!
Diana Shay
Diana Shay
19:32 12 Nov 20
I took my car in for an oil change and tire rotation, during their time with my vehicle they notice my breaks were HORRIBLE, and my tires were bald. They gave me a quote, and offered to schedule the work and let me borrow their loaner car. They understood when I told them I needed to call around and look at finances. When I did call them back a couple weeks later (no one beat their prices!), they got my car in the same day and was done with it the next. Jonathan even let us pay through a texting app so we could pick up my vehicle after hours. Very convenient. Im planning on taking my other vehicle over for work next. Deff recommend calling Jonathan and getting your car in. Very affordable, friendly, and professional!!!!
Meghan McNamee
Meghan McNamee
17:38 09 Nov 20
These guys are amazing, I can not express how thankful I am for these guys. Fast and polite. Look no further for a great auto shop!
Sharon Council
Sharon Council
17:43 26 Oct 20
I have taken my car to Carfix for several years and have always had a great experience. The staff and team are professional, provide quality work and returned my vehicle on-time. I need someone I can trust to maintain my vehicle and I wouldn't take my vehicle anywhere else.Thank you Carfix.
Matt Crownover
Matt Crownover
18:13 01 Oct 20
Great service, great team. Free loaner car if you have to leave yours. This is my go to for repairs that I can't do on my own.
Chris Parsons
Chris Parsons
20:17 03 Sep 20
Staff here is always accommodating and helpful. They do not try and sale you anything you don’t need.
Nanshan Zhang
Nanshan Zhang
16:22 17 Aug 20
Second time came down to Carfix and had a good experience. The Vehicle Health Report is complimentary and very helpful to understand the vehicle status. The information is thorough and the recommended services are appropriate. I appreciate Jimmy and Pauls' expertise.P.S.Thanks Angel for riding me home back and forth!
Samantha Kirk
Samantha Kirk
14:52 04 Aug 20
Staff is very friendly and knowledgeable. They will discuss things with you before doing any work. Good prices and discounts.
Anne de Guzman
Anne de Guzman
18:53 28 Jul 20
I love all the guys at Carfix, I have used them for several years and they have always taken such good care of me. I trust them like family - I never doubt anything they say I need done on my car(s). In short, I can’t imagine EVER going anywhere else!! Love you guys!!
Dana Bailey
Dana Bailey
01:22 19 Jul 20
I took my 2010 Ford Mustang to them for regular maintenance but also an issue with my car starting and a weird whining sound when I turned. They checked it over and realized that a part they replaced was malfunctioning so they replaced it (free of charge of course) and made sure it was working before they called me to pick it up. They stated the car started with no problem the whole time they had it (isn’t It funny how things like that work?) well when they went to pull my car around, it wouldn’t start, so instead of just jumping it like some places will do and let you drive off because they don’t want to deal with it or look bad, they were determined to figure it out, it’s still in the shop, but I’m happy they give free loaners, so I’m still rolling and have air conditioning. I love this place!
Olmstead Homesteads
Olmstead Homesteads
16:50 08 Jun 20
At Carfix, you KNOW you're getting high quality and fair, trustworthy service. You pay reasonable rates, but more importantly your vehicle issue will be taken care off 100%. Also, I know first hand that they guarantee their work. I highly recommend Carfix.
David C. Miller
David C. Miller
16:06 03 Jun 20
I can't say enough good things about CarFix. I went in for an oil, change (which is free for RN's and doctors.) pretty decent thing to do.They're always booked solid so call for a reservation or do it online.When they called me for an update ( I know, right?!) they told me my left front blinker light was out. They replaced the bulb for a nominal fee.And, oh btw, if they are slammed they will give you a loaner car for no cost. I can see why they're so busy.I asked how much a wheel alignment would be, due to the fact I took it initially to Precision Tune in Garner; they botched it TWICE.There is a nice waiting area and kids playroom if you have to wait.And kudos to Anthony and manager, Jimmy. Thanks y' all.
Frank Zhang
Frank Zhang
15:22 22 Sep 16
Guys in Carfix is very friendly and shuttle is available. Also they would loan car if needed. Better than gas station car repairs. I always go there for any services after my car factory warranty expired.
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rebecca hoyos
rebecca hoyos
03:23 19 May 20
Mike and the team are truly amazing. Look no further for your repair shop, treated with such kindness!
Stephen Ferguson
Stephen Ferguson
14:28 11 May 20
Great people. They corrected some long term problems and now I have a fun car to drive.
Scott Sams
Scott Sams
11:50 21 Apr 20
Took my wife's car in because of battery issues. Carfix removed the battery and quickly determined that my battery was bad AND that it was under warranty where I had purchased it previously. The owner loaned me his car so I could take the battery to have it swapped out under warranty. I returned with the new battery and they installed it for me and I was ready to go. I could not have received better service and I would highly recommend Carfix of Raleigh. Thanks Mike!
Trey Cox
Trey Cox
15:07 17 Apr 20
I was very surprised to hear “CarFix” when I called to schedule a brake service a few months ago. Since that time, I’ve been in for a couple of other maintenance items and really appreciate the service. They take the time to actually show you problems and have worked with me on price to keep my 2004 approaching 200k on the road. There isn’t a shop dog though...yet. 🙂
Keith K.
Keith K.
04:50 28 Feb 20
As a longtime customer of Premium Imports, I was initially very skeptical about Carfix and told Mike the about my concern. Mike said he understood my concern and wanted to earn my business. Since my initial visit, I have taken my vehicles to Carfix several times and have been pleased with the staff and service I have received. Hopefully, Carfix will be as good as Premium Imports. Truthfully, they are off to a good start. Thank you Mike
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Customer Testimonials