Carfix Customer Reviews

Here at Carfix, we always aim to provide you with the best customer service in the industry. Customer satisfaction is extremely important to us and we value each one of our customers on a deeply personal level. We work hard to establish a strong, lasting relationship with everyone who steps foot in our shop and our passion for building close connections with the communities we serve is a big reason why so many people continue to trust us for all their automotive repair and maintenance needs.

Curious about what past customers have had to say about their experience with Carfix? Feel free to take a look at some of the reviews below to get a better idea of how we continue to go the extra mile for all of our customers.

Carfix - Auto Repair Garner
4.7
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Chris Parsons
Chris Parsons
20:17 03 Sep 20
Staff here is always accommodating and helpful. They do not try and sale you anything you don’t need.
Nanshan Zhang
Nanshan Zhang
16:22 17 Aug 20
Second time came down to Carfix and had a good experience. The Vehicle Health Report is complimentary and very helpful to understand the vehicle status. The information is thorough and the recommended services are appropriate. I appreciate Jimmy and Pauls' expertise.P.S.Thanks Angel for riding me home back and forth!
Samantha Kirk
Samantha Kirk
14:52 04 Aug 20
Staff is very friendly and knowledgeable. They will discuss things with you before doing any work. Good prices and discounts.
Anne de Guzman
Anne de Guzman
18:53 28 Jul 20
I love all the guys at Carfix, I have used them for several years and they have always taken such good care of me. I trust them like family - I never doubt anything they say I need done on my car(s). In short, I can’t imagine EVER going anywhere else!! Love you guys!!
Dana Bailey
Dana Bailey
01:22 19 Jul 20
I took my 2010 Ford Mustang to them for regular maintenance but also an issue with my car starting and a weird whining sound when I turned. They checked it over and realized that a part they replaced was malfunctioning so they replaced it (free of charge of course) and made sure it was working before they called me to pick it up. They stated the car started with no problem the whole time they had it (isn’t It funny how things like that work?) well when they went to pull my car around, it wouldn’t start, so instead of just jumping it like some places will do and let you drive off because they don’t want to deal with it or look bad, they were determined to figure it out, it’s still in the shop, but I’m happy they give free loaners, so I’m still rolling and have air conditioning. I love this place!
Olmstead Homesteads
Olmstead Homesteads
16:50 08 Jun 20
At Carfix, you KNOW you're getting high quality and fair, trustworthy service. You pay reasonable rates, but more importantly your vehicle issue will be taken care off 100%. Also, I know first hand that they guarantee their work. I highly recommend Carfix.
David C. Miller
David C. Miller
16:06 03 Jun 20
I can't say enough good things about CarFix. I went in for an oil, change (which is free for RN's and doctors.) pretty decent thing to do.They're always booked solid so call for a reservation or do it online.When they called me for an update ( I know, right?!) they told me my left front blinker light was out. They replaced the bulb for a nominal fee.And, oh btw, if they are slammed they will give you a loaner car for no cost. I can see why they're so busy.I asked how much a wheel alignment would be, due to the fact I took it initially to Precision Tune in Garner; they botched it TWICE.There is a nice waiting area and kids playroom if you have to wait.And kudos to Anthony and manager, Jimmy. Thanks y' all.
Frank Zhang
Frank Zhang
15:22 22 Sep 16
Guys in Carfix is very friendly and shuttle is available. Also they would loan car if needed. Better than gas station car repairs. I always go there for any services after my car factory warranty expired.
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CarFix Raleigh
5.0
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rebecca hoyos
rebecca hoyos
03:23 19 May 20
Mike and the team are truly amazing. Look no further for your repair shop, treated with such kindness!
Stephen Ferguson
Stephen Ferguson
14:28 11 May 20
Great people. They corrected some long term problems and now I have a fun car to drive.
Scott Sams
Scott Sams
11:50 21 Apr 20
Took my wife's car in because of battery issues. Carfix removed the battery and quickly determined that my battery was bad AND that it was under warranty where I had purchased it previously. The owner loaned me his car so I could take the battery to have it swapped out under warranty. I returned with the new battery and they installed it for me and I was ready to go. I could not have received better service and I would highly recommend Carfix of Raleigh. Thanks Mike!
Trey Cox
Trey Cox
15:07 17 Apr 20
I was very surprised to hear “CarFix” when I called to schedule a brake service a few months ago. Since that time, I’ve been in for a couple of other maintenance items and really appreciate the service. They take the time to actually show you problems and have worked with me on price to keep my 2004 approaching 200k on the road. There isn’t a shop dog though...yet. 🙂
Keith K.
Keith K.
04:50 28 Feb 20
As a longtime customer of Premium Imports, I was initially very skeptical about Carfix and told Mike the about my concern. Mike said he understood my concern and wanted to earn my business. Since my initial visit, I have taken my vehicles to Carfix several times and have been pleased with the staff and service I have received. Hopefully, Carfix will be as good as Premium Imports. Truthfully, they are off to a good start. Thank you Mike
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