Read What Our Customers Have To Say

4.7

Brett J.

Carfix in Garner, NC got me in super fast, changed my flat tire and got me back on the road within 40 minutes. The staff was super friendly and they even had the nicest shop dog named Archie. 10/10 experience!!!

Allen E.

Great service and friendly people.

Pierre M

This place is awesome! They are honest and look for ways to save you on your repairs or routine maintenance.

Con P.

The customer service alone will have me return. My mechanic moves from Raleigh to Dunn and I’ve been looking for a local replacement. Went to car fix on a whim in the way home 3 minutes after 5:00 (closing time) Fromt desk gentleman helped me out and smart me up an appointment next day. Despairs we’re done and the customer service continued to impress. I don’t write reviews and that fact that I did says a lot in itself. Bravo

Karl B.

Very friendly, great amenities. Love the ride service. Excellent explanation of issues & followup to ensure satisfaction

Myra O.

I've used Carfix Auto Repair two times now for my car's maintenance. Both experiences were exceptional. I appreciate the way they conduct business, the updates, recommendations, etc. The shuttle service is an added bonus. Being able to relax at home or get other things done while your vehicle is being serviced is a BIG PLUS for me. Carfix, thanks for your service, and I'll see you at our next appointment.

geatmon32

Found Carfix on Google because my vehicle had faults that lit up my dash board like a Christmas tree in July.From the moment I initially spoke with Travis, I felt safe. If you're finicky about who touches your vehicle, then trust me, these lads will certainly make you feel at ease, and Elliot stays on top of the mission.Repairs were done in roughly two-three days. Constant communication, and super easy to settle the bill.Mechanics are thorough! I don't know the Techs name that worked on my vehicle, but I hope he's living his best life; guy is a wizard. He suggested things that I would have never known needed service.Don't hesitate to bring your business to this establishment, you won't regret it in the long run.S/N: If you want Half-A$$ work done for an affordable price, you might want to hit up somewhere off of New Bern or Rock Quarry. You pay for the quality of service and the peace of mind knowing that the work is done right the first time.

Mandy O.

I only have great things to say about this place. They have excellent customer service and suggested future work without making them seem threatening. Would highly recommend.

J M.

This place is awesome! I recently had an oil leak and needed it taken care of asap. Anthony was able to get me scheduled in no time and was great to work with. Everyone was super friendly and helpful, the lobby was great, and they even have perks like providing transportation if you need it. Trustworthy and very professional!

Tammy E.

I came to Carfix via repair pal through MaxCare warranty. My A/C went out I told them I had a warranty through carmax. I was only trying to get my a/c fixed had no idea I could get my brakes, cv axle boot, brake calipers and my power window regulator switch fixed as well. I was so happy Scott definitely went above and beyond to get everything replaced it costed me nothing. My a/c works my car drives so smooth I’m so happy I went to these guys to get everything fixed. I dropped my car off 8/10 and and it was ready the following day 8/11 I was shocked at how fast they got everything fixed. Firestone claim they had the best A/C tech and tried to pump me outta more money just to pinpoint the issue. Not Carfix Paul Savick figured it out with no problem. If you want good customer service, no one trying to haggle you out of unnecessary money Carfix is the way to go. Thank you so much guys.

Chloe C.

Great guys! Great service! Zander is the best !!

Jeffrey G.

Great service and they take the time to explain what needs to be done and why. Carfax is my goto place.

Beau M.

Trust! They are honest, smart mechanics and standby their work. Great communicators as well.

Melissa L.

Staff was so caring with addressing my concerns and fast. Definitely the best mechanic shop i've came across! Will come back again.

Tom B.

Excellent, honest service—I felt fully informed about the work that needed to be done & that which was optional. Highly recommend!l

susan B.

Great customer service...courtesy car while van was being worked on was so appreciated!

Donald D.

Carfix dose a wide array of repairs. This business is very professional and the repairs are done in a timely manner.Also,the employees are all very friendly.

Anne G.

I've been a happy customer of Carfix for over 20 years. Why? They are honest. They don't try to take advantage of those who don't know much about vehicle maintenance. And, they don't try to take advantage of women like most shops do. Plus, I've never had anything taken from my car while it has been in their care, even if I left a few dollar bills in the console.Carfix has a philosophy of responsible car maintenance, and if you bring your car in for any reason, even an inspection or an oil change, they do a free diagnostic to let you know what upcoming maintenance you may need on your vehicle. You can always ask about what's urgent, and what can wait, or for estimates for any one suggestion or a mix of suggestions. Many shops charge you extra for diagnostics, but Carfix doesn't. They help you plan and budget for your vehicle's regular upkeep.Let's say they suggest a brake job. If you say to go ahead with the brake job, and only afterwards ask to see the replaced brake pads, they will bring them to you. Or, if they suggest a repair, such as a brake job, they will show you a photo of your car's brake pads, so you can see the state they're in. They always allow you to make an informed decision about how you want to care for your vehicle and your budget.They also offer loaner cars you can use while your car is in the shop. Once I requested a loaner car when I made my appointment, but that day, they had too many requests for loaner cars. The owner, Mike Allen, who used to work out of the Garner 40/42 location (but is now generally at a different branch) actually decided to loan me his personal vehicle for the day, one honest soul to another.My "practice" husband was an auto mechanic and I'm familiar with many different mechanic shops and how they operate. Like someone at McDonald's who asks, "Would you like fries with that?" the service managers at Carfix do offer suggestions - because it's a business and it's their job to make those suggestions - but they service managers are kind and have never been pushy about it.I've had other shops literally put my vehicle on a lift and refuse to give it back to me, insisting that I had to pay for services I didn't agree to. I was only given back my keys after calling the cops. Carfix is the complete opposite. I recommend them very highly!

Erin T.

Awesome office and team. Efficient and prompt with great customer service. They truly care and are genuine people. Travis helped me today and was knowledgable and helpful. He fixed my issue in minutes - I was amazed! I will definitely be back and will recommend them to my friends!

Kari H.

Found this place on a fluke and couldnt be more happy about it. Needed oil change and new tire and regular mechanic unavailable. Meanwhile found carfix and not only did they provide transportation to and from work so I could get work done on car on a workday but they also work with my warranty which my usual (and now past) mechanic would not so I was able to get some much needed roters, ac (much needed in this heat) and much more done for less than $1000. Been putting off work due to finances and availability as I am a single mom with little resources. They even loaned me a car when mine would take more than one day. Both Zander and Elliot in the front are wonderful and helpful and as someone who has trust issues with mechanics they have made me feel like this place has my back. About to drive to OK and back with my kids and for the first time ever I am not worried my car will survive our adventures! Highly recommend!

Krista B.

Truly fantastic people with incredible attention to detail!! My car was overheating and actually left me stranded on the side of the road. I decided to try carfix. It was a lucky choice. Zander managed to get me in that morning. As it turned out my radiator had cracked and leaked everywhere. There were a few other issues but Zander called and explained everything including what could wait and what was a priority. I've been to many different shops and none of them have done that before. When I realized it would take the day I worried about getting to and from my jobs. But I didn't need to worry Zander had it all in hand. He got me a shuttle ride home. He then arranged for the shuttle to pick me up in the morning, the shuttle driver Larry who is also so kind, arrived early! Zander had everything arranged when I got there and a few minutes later I walked out with a free loaner car! When I got my car back I was surprised among the things discussed the technician also managed to get my tps light off. I had been told by another shop that it was my sensor in that tire even though it had just been replaced, twice! They truly took the stress out of the whole situation. It is no more expensive than any other shop, and quite honestly cheaper than alot I've been too, they also offer financing which can be helpful for large repairs. Their attention to detail, extreme kindness, and effort to make sure you're able to remain as unaffected as possible really sets them over the top for me. I highly recommend them! A huge thanks to Zander for really taking the time to explain everything and going above and beyond to make things easiesst for me. And a big thank you to the technician who fixed my car which is running great now! You guys are truly remarkable!

Alex C.

Took great car of my daughters car. Great communications and timely service.

Sonya M.

I brought my car in for diagnostic and oil change. It was my first time here. I was impressed with the organization, cleanliness of the office ad great customer service from Zander! He explained what to expect and worked with me to help make sure I could have a car in time to pick up my kid. The shuttle service was a nice bonus and drivers Larry and Allan were nice and courteous. Zander worked with us to get our repairs completed same day and gave us clear and detailed info for what we needed now and what could wait til later. I will definitely be back!!

richardsmith631

Zander and crew have helped us with our three cars over the past few years. The facility is clean, the staff is professional, and we let everyone know of our fantastic experiences with Zander and Carfix. My inlaws are now trusted customers due to the impeccable auto service we have received over the years. Customer service is a lost art these days but not at Carfix!!

D J.

Amazing! I recently relocated here and man, these guys have been awesome! They took the time to walk me through the breakdown of the cost over the phone. Very courteous and friendly. I will be bring my other vehicles here.

Jeanine P.

I used Carfix for my older car and they did a great job keeping it in like-new condition. So I decided to bring my brand new car in for an inspection, oil change and tire rotation. Staff got me in quickly and were very pleasant...as always! I will definitely be back!

Kristen W.

I went to Carfix after being at the dealership who tried to sell me on a $400 "necessary repair". After getting a second opinion at Carfix, they told me this was not the case and gave me much more practical and cost effective next steps. They will not try to upsell you! I definitely will be going back.

Rebecca C.

Zander was great! The process from appointment to repair completion was fantastic. Communication was great. Inspection reports with photos were clear and easy to understand. Shuttle service to and from carfix made having my car repaired hassle free. I won't go anywhere else!

Clay R.

This was my first time coming to Carfix and I highly recommended them! Zander was extremely professional and knowledgeable and the job was done fast. Will be coming back for any truck/car repairs in the future.

Mary O.

Carfix did a good job on this 2001 F-150. We made it to New Orleans without any problems

Ethan K.

The team is extremely helpful in providing information about the vehicle and then executing the job. This was the first auto body shop I have been to since I’ve owned a vehicle and I will definitely be coming back.

alice P.

Clearly explained condition of front end suspension system including photos. Excellent service!!!

Pamela A.

Carfix was able to diagnose my problem with my lincoln and fix the problem in a very timely manner. I have three other cas and will definitely bring my business to them.

Anthony D.

Zander was amazing again, he never fails to impress us! He is always helpful and very considerate. Thank you helping us get our daughter’s car and my wife’s car ready for NC State Safety inspections! Thank you!!

Rhoda S.

Excellent service! Repaired my car the date they gave. Excellent customer service as well.

Katie D.

Great location, reliable service, honest employees, and transparent communication. Exactly what you hope for in a car shop. Definitely recommend them!

Quang T.

Good service and friendly staffs.

Susan Z.

Great service. Excellent communication. Convenient location. Friendly staff.

Tammy K.

Took my car in for my oil change, and they showed me that one of my tires was very dry rotten - explained what it was and why i needed two tires for my road trip that weekend. Came in the next morning and got my tires replaced! Very friendly and cost effective. I will be using them again!

Matthew T.

2022 EDIT: My original review (below) was for this shop when it was White-Wall Auto Repair. I recently took a 2015 Chevy Equinox in for an oil change, engine and cabin air filters, and inspection. Carfix did the work quickly and at a super reasonable price. Really happy with their professionalism and quality of work. Will certainly trust them in the future.Reliable, fast, and trustworthy. Great auto repair shop.

Jeffrey S.

Very professional. Carfix noticed a repair covered by my warranty that the dealer checklist didn't find in the same week.

Jeffrey De S.

I was having severe problems with the transmission in my car. I stopped by Carfix to see if they could fix the problem. I didn’t have an appointment bug they fit me in. They diagnosed the problem and fixed it. Unfortunately 2 days later, new and different problems arose. I again showed up without an appointment. The tech spent two hours running tests. The news was not good. Carfix could have fixed the problem and charged me for the repair, they provided information that the new problem was actually under a factory recall. They didn’t charge me for the diagnostic. They provided excellent service and were very honest. I will recommend this business to everyone. I plan to make Carfix the shop for all of the maintenance and repairs for all of my family’s vehicles.

Darla B.

The customer service here is amazing! Tyson was super nice and helpful and even checked up on me a few days later. I highly recommend Carfix in Garner!

Harry A.

Quick, Honest, & Affordable Service. For longer services, chauffeur will drive you home and office will call when the vehicle is complete. Outstanding!

Melodie

Fair pricing, trustworthy. Ask for Xander.

Michael S.

Top notch professionals right here. I’ve been taking my vehicle here for a bit depending on what’s needed. Zander and Tyson are my go to people and they treat you like royalty and family. Always kind, professional and most importantly … HONEST! My most recent transaction with them was for a sensor message type of thing. I have no idea what it was but they had a solution as always and got it fixed up in no time. The best thing is they offer a vehicle valet service. As a busy professional it may sound crazy but finding time to take my vehicle in can be challenging. Their facility is clean, modern and welcoming. One last point on their staff…I accidentally called their Raleigh location instead of Garner one day. When I realized the mistake instead of the person hanging up the phone…they actually took the time to look up the phone number for me. I think most people would’ve just hung up the phone. They have my business for life. If you’re looking for a place to get your car fixed…def give CarFix a call.

Dean M.

This place is totally tucked away in a corner, but it shouldn't scare you off. The service here was amazing and with the coupon I got tremendous value. They also have a shuttle service which is nice.

Jonathon B.

Great store and great staff. Super helpful and honest.

Sophie C.

I have used carfix on hillsboro Street multiple times. They are always super helpful and kind!

Edmund B.

My experience here was fantastic. Everyone that I interacted with from the Techs to the front desk was very kind. honest, and knowledgeable. They present any issues they find in a clear manner and they justify their recommendations with solid evidence that is easy for a layman to understand. I will continue to go to them for all my car repair needs in the future.

Reese R.

Travis and his entire team are a great group of people. Very personable. Each time, I've gone to them for service, they've been upfront about all services needed, the turnaround time, and the pricing. No hidden charges at checkout. They even offer great coupons online.I feel very comfortable leaving my vehicle with them. I've witnessed their interactions with other customers, and like my own vehicle, they took great care and work as if they're working in their own personal vehicle. I appreciate this about the business standard they've created and have upheld thus far. Thank you all! ⭐⭐⭐⭐⭐

Fredrick M.

First time there, very courtesy and they have shuttle.

Susan Z.

Great service. Worked with my schedule for quick and complete appointment. Clean waiting area. Friendly staff. Will use them again for maintenance!Highly recommend

Gabe L.

This was my first time visiting CarFix (car inspection). Extremely friendly staff from the moment I dropped my car off, to the complimentary shuttle to and from home, to the moment I picked my car up. I will be revisiting for all future car needs.

Open Mike T.

I brought my car into Carfix because it was making a noise it should not be making and I had a long trip planned. I took it into Mike, Jimmy and the team on Hillsborough St. Within minutes, they had diagnosed the problem as the water pump. I scheduled an appointment to bring it back in and get the water pump replaced. The day I brought it in, they gave me a loaner car so I could continue doing business for the day. Now my car is fixed, the noise is gone and I will have no issues for my long road trip. thank you CarFix!

Donna B

Their customer service is amazing! Everyone I spoke with was friendly, knowledgeable and professional. They took time to answer all my questions. The store is clean with a very comfortable waiting area. I am completely satisfied and would highly recommend this location to anyone.

tim S.

I use to use Carfix over the past 21/2. There quality was always good. The last and final time I will use them I ended up losing 755.00. I am not mechanic so if I'm told the struts were bad. I knew that were covered by the warranty Well it was the shocks they are not covered and could have been put off.. Times are tuff for us all, We do not help getting in more dept

Orbelinda T.

Great costumer service that I ever hadnight recommended!!

AL M.

Nice ties!

Kymastry D.

Thanks from E.Wilson X6 Sounds Great ..

Matthew P.

Customer service here is on point. They are very helpful and knowledgeable. They also do great work and will keep you in the loop as they are working on your vehicle. Will and have recommended them to others

Chad P.

Very professional and great quality of work. I showed up in the AM and Zander was able to work me into the schedule. Great customer service!!! I will be using them for any future work and recommending them to my friends.

Rocky

These guys are transparent, good communicators and fast. I will use them again

Zucchini I.

These guys are great. Got me in and out and let me know about all the issues I had without being pushy about getting them fixed. Thanks!

Leora H.

Jimmy and Richard did an amazing job helping me make a decision about buying a used car. This is the first time I've ever done that, all of my previous cars had been hand-me-downs so I was very nervous, but he and his team were incredibly thorough and informative. They were honest about what they found and what it would take, and ultimately I didn't end up buying that car so they saved me $4500! I would highly recommend you use them if you're considering buying a used car OR to help you keep your current car on the road. Both Raleigh locations I have been to, the staff doesn't talk down to you or go over your head, and it's obvious they're genuinely interested in helping you, keeping you safe, and saving you money.

Leora H.

Jimmy, Travis, and the whole team at Carfix are amazing. They don't talk down to you or go over your head. They're thorough, helpful, and take the time to make sure you understand everything they're doing. I have always had hand-me-down cars, and this was the first time buying a car that hadn't been previously owned by a family member. Combine that with the shortage of used cars and you get a scary situation. The people at Carfix were SO helpful and informative and made the whole experience much more manageable. I highly recommend them to help you buy a car or keep your current car on the road.

Mackenzie K.

We had nothing but a great experience after bringing our car here once the service engine light came on. They provided a price breakdown with their opinion of priority for each line item so that there were no surprises and we could decide which fixes to have them proceed with. We also appreciated that they provide a shuttle service since we only have one car. It made it extremely easy 🙂 so happy to have a great go-to auto repair shop so close to home!

Torrey B.

Travis was the absolute best! Great service...I advise anyone who wants a 100%great job done! With customer satisfaction...go there!

Paul C.

Great service, front office and service technicians.

Shirley B.

I reached out to Carfix at the last minute on a Thursday, hoping they could work me into their schedule. Not only were they able to service my car without me having an appointment, they were able to service my car quickly, to ensure that I had access to my car for the coming weekend. Zander and his staff were extremely professional and accommodating. I highly recommend Carfix for all your car care needs. You won't be disappointed! Shirley

adamog45

Great Company. Awesome People. Top Quality Workmanship, Management and Staff. Pleasure. Tyson, Zander, Ken, Jr, Elliot Great People. Just to mention a few of the staff. Carfix is my go to place for life 100%

Tory H.

Had a great experience at Carfix. I took my Avalon there for an Oil change, Coolant flush, Power Steering flush and Transmission Service. Explained that I had a time constraint. They complete the job on time and checked on my several times while I waited for my vehicle. I will be taking my LS460 there next for service.

Cheyenne B.

I highly recommend this repair shop. They provide excellent customer service and are very knowledgeable and kind. My experience with them was great!

Daniel T.

Xander helped me get my car checked out from a ticking sound it had been making at idle. They had checked it out and assured me it was normal, although I don’t know if a car should be ticking as loud as it is, but other than that they helped me do a transmission service and a a fuel induction service which has helped my gas mileage tremendously. Driving 45 mins to work everyday is a lot of gas, especially how expensive gas is right now. I Definitely recommend carfix!

Michelle P.

I have used Carfix several times and they have been courteous and professional. They have been honest and trustworthy.

Derek K.

I had my brake calipers replaced here a few weeks back. Excellent service, reasonable pricing, and most importantly, the problem was resolved and my car is fully functional again. What more can you ask for from a mechanic!

Ross C.

Jimmy and his team were very helpful and professional. I had taken my truck to several mechanics, none of them could solve the problem I was having with my starter. Jimmy and the guys at Carfix were able to solve it in a timely manor

Shiny M.

1/28/2022 Used Carfix for another repair. Saved 40% on dealer prices and still good work.*****We've used Carfix for the last five years after a poor experience at a Honda dealership.From routine maintenance to a major repair, their prices have been fair, their service quick and the techs have been competent and friendly. The front desk personnel remember us from visit to visit and explain, in detail, everything they do to our vehicles.I'm glad I found them.

Colleen H.

I highly recommend this business and I will be back! Zander has the BEST customer service!

Jacky C.

They did maintenance on my car and got it in tip top shape in a timely manner. Elliot was very professional and made sure I was informed and up to date with what they were working on. Highly recommend to people who don’t have a trustworthy mechanic or have had bad experiences with mechanics in the past.

Malia C.

I have had great experiences with CarFix, both in Raleigh and Garner. Each visit the team has been very thorough and quick to explain what is recommended for your vehicle versus what is priority. I brought my vehicle in for an oil change and they were willing to get additional services needed done in the same trip. I really like that they send a summary of what has been found, including photos of anything that may be a concern.

Jennifer P.

Awesome experience with CARFIX! Great customer service all the way around from the phone conversation to dropping off the vehicle and picking it up plus keeping us informed along the way. They were able to fix the fuel door on our daughter’s 2019 RAV4 after getting the part within 24 hours. The fuel door broke last weekend when getting gas and it is crucial this is functioning properly. Toyota could not get us in even though it should be covered under their 3 years/36,000 mile warranty. CARFIX also found a nail in one of the tires and advised on having the tires rotated to keep them even. We appreciate the stellar customer service and getting the RAV4 fixed and treating us like customers instead of a number!

Ronald B.

Jonathan and his crew did a First Class Job on my front and rearbrakes. When I took it in, I could hardly stop the car if I went over50 MPH. After, the car ran as smooth as brand new and stoppedon a dime... Job Well Done. Thanks, Ron BellTook my 2008 Honda Civic in for it's 220 K service and new fronttires. They always do a GREAT job. They keep you updated whileyou are waiting. They always seem to get me in on my scheduleand never make you wait due to a scheduling malfunction. And thebest thing is they are friendly and the PRICE is RIGHT... Ron

Maxine B.

I appreciate the attention given to my questions, the clear communication of work that needs to be done, and the quality of work completed every time I've brought my car to the Carfix team for maintenance or repair.

Ernest H

Jimmy was great. He was able to schedule appointments and service both of our cars quickly.

David S.

My car has had the check engine light on for a year. I told my last mechanic that I smelled gas, but he ignored me. I brought my car to Carfix, and I had an answer and a solution in a day! Professional service, great staff, quality work! Thank you all very much!

Paula C.

Jimmy at Carfix is without doubt the best at helping me manage the repair and maintenance of my 5 vehicles. I know that I will have honest straight-talk conversations with Jimmy about everything I need now and what I will need later when it comes to keeping my 5 Toyotas running. In fact, I followed Jimmy when he moved from the Wake Forest Road location to open up the new Carfix on Hillsborough Street. The mechanics are outstanding as well and I cannot thank everyone enough for their attention to my vehicles and their quality work.

Spencer P.

Travis and Jacob were both very helpful when I was in a time crunch. Would highly recommend this place!

Joseph S.

First timer! Beautiful waiting area with coffee and chips..... Very professional--I need to dress better as they were all wearing ties! Playroom for kids....computers for working while waiting. I will certainly return

Alison M.

Great experience and very clean facility. Definitely will come back for repairs

Jennifer G.

They know their products and especially my BMW. Thanks guys. Best in town.

C. L., R.

These guys are golden. They came through for me not once but TWICE when I needed help. The prices are reasonable with a FIVE year parts warranty. Also, they email 18 point service report with recommendations and pictures. It's very helpful. A+++

James S.

Always properly assess and repair vehicle and offer a great warranty,,,

Cassie M.

Travis was an absolute delight to work with! Incredibly responsive and walked me through every step of the way on what was happening to my car. I highly recommend CARFIX and know that your car will be in great hands!

Helen V.

I've been a customer of Carfix for over 20 years covering the maintenance of 3 cars. First started because of the convenient location to home and stayed because of their outstanding service and professionalism - as they say, "no job is too small".

Boo B.

Of course I miss White-Wall but Carfix has great people and does great work just the same. Glad to have them move in!

Marvin F.

I have used Carfix since 2017 for everything from routine maintenance to a full engine exchange. Always professional and very thorough.

Causally C.

I used Carfix for years. Staff is knowledgeable and courteous. The shuttle service has been a plus.

Carolyn K. S.

Since I moved back to Garner in 2014, I have used Carfix for two different cars for regular maintenance and repairs. All the staff is friendly and knowledgeable and have exceeded my expectations for good service. I highly recommend them.

D J.

These folks have worked hard to build a stellar reputation. They not about to lose it by letting you down in any way at anytime. Let's welcome them to Hillsborough Street, Wolfpack! and residents of University Park, Wilmont, Bedford Park, and Fairmont, too.

Garret P.

Carfix has ALWAYS taken care of my vehicles. They’ve had my business for 7+ years now and multiple vehicles. I’ve followed Jimmy from their monstrous 40/42 location to the Wake Forest Road locale and now this Hillsborough Street location. He’s always looked out for me and I won’t take my vehicles elsewhere thanks to him and his crew. I’m in the repair industry myself and these folks have always been impressive by my standards. This past visit I was having a logistics issue and Jimmy was working with me on his day off to make sure it was stress free when it came time to have my car serviced. You can’t go wrong trusting these folks to service whatever needs your vehicle has.

Bill L.

Very up front on process and fair pricing. Tries to make bad situations with car bearable. Polite, experienced technicians, caring.

John C.

Travis and Jacob went above and beyond on a monthlong saga which included an unusually difficult level of coordination with my German vehicle manufacturer. What a headache for them and they did it with a smile and a grace. Thank you, gentlemen. We'll be back!

Chris T.

Talked with Travis there yesterday after having my car break down on the way into town. Showed real concern about my situation and wanted to help if he could not knowing what was wrong with the car until it was towed to his shop. Once there he took the time to discuss with me my options and his concerns and lack there of. Tested a few items and determine I didn't know much work at all. He shook my hand and let me on my way. Travis made the statement after me asking about whether or not I need a new part and his words were "no reason to pay for something you really don't need". I knew right then I would be back to see these goes. Wouldn't even allow me to pay for his hour he spent with me testing my car. I live in Greensboro, but if I lived in Raleigh I would use Travis and his services for everything.

Joshua P.

I worked with Jimmy to get my Tahoe serviced. He was incredibly helpful. He had a technician do a multipoint inspection in addition to the tire rotation and oil change I went there for. I appreciate Jimmy's thoroughness and care with my vehicle. The service quick and they did everything I asked them to do. I am happy and will be taking my vehicle to Jimmy in the future.

Anthony F.

Excellent, professional experience. All around A++ transaction. Xander at the front desk was super polite and helpful, kept me up to date to the day. Service was completed in a very short time. I will be back for sure!

Janine G.

I had taken my camaro to another shop to have struts and an oil change done. The shop didn't do the oil change and charged me for it and due to faulty workmanship, the new struts that were installed, were destroyed in 3 weeks. This shop was given 2 chances to repair what was wrong.I knew something wasn't right with my car. I called Zander and explained what was happening. My front end was clunking terribly, my steering wheel was shaking horribly, my car was all over the road. I had to add 2 quarts of oil to the engine. I brought the car to Zander, the technician inspected my car and did a road test. It turns out the brand new struts that were installed have to be replaced. The technician performed an oil change, installed new struts, repaired the front sway bar, installed new tires and did a tuneup on my car. My car is a dream to drive again!! Im so THANKFUL for everyone at Carfix!!

Tammy J.

My husband and I brought our Ford new in 2015. The only thing that we did was get the oil changed when needed. Well, after putting off getting the needed repairs, we finally decided to get things done. I found a coupon for Carfix, did some research and decided to go with them because their reviews were great. I called and spoke with Zander at the Garner location. He was wonderful from the beginning! I explained what we needed, tires, brakes, oil change, and an alignment, and the fact that we have not really done any real maintenance (other than an oil change) to the car since we purchased it 2015. We set up a time to bring the car in. I dropped the car off to go about my day. Zander called to inform me what we needed and continue to keep me informed of the process. He took his time to explain everything to me clearly. I really like that. He was not pushy nor condescending. I can really appreciate that in anyone. Zander, greeted the following morning because I was unable to pick my car up the SAME DAY it was ready. The Ford rides just like it did when we purchased it back in 2015. They are wonderful! We will definitely be using their services in the near future! Thank You again Zander and Carfix!

Devon V.

I have nothing but wonderful things to say about Carfix. The customer service from the whole team is unmatched, especially from Zander. Car problems are always stressful, but Zander truly couldn't have made it any easier for me to have my car fixed and ahead of schedule at that. I will definitely be a return customer.

Scott M.

Jimmy & the team is great. I've been picking his brain on car stuff for years and I know I can always trust his answers. He & the team has always take great car of us.

Scott J.

Prompt, professional, and friendly service! Zander is great to work with.

Jack G.

CarFix has always been reasonable. They stand behind their work.

Saul G.

Excellent service!

Nanshan Z.

It did cost me some money but I guess you have to pay certain money for safety precautions like the tire replacements I did this week. I didn't compare the pricing with other shops as I trust the guys at Carfix.Thanks for the professional services as always.

Tim C.

My wife, Carol, has been using Carfix for a few years now and has been really happy with their service. I just used them for the first time today. I have to say they are some of the nicest people to work with I've ever met. I watched them interact with other customers and they got the same treatment I did. Everyone I met was upbeat, honest and a true joy to speak with. Their service was fair in price and they didn't try and sell me anything I really didn't need.

Sarah P.

This car shop is amazing! I spoke to Jimmy about my issue and he was able to fix it immediately as well as save me $35 in comparison to another local car shop. He was quick yet thorough and very kind. I will definitely be coming here with any future car issues!

Mary Ann H.

Excellent service, good prices and always willing to spend time discussing the issues and remedies.

Karen M.

Carfix is always great to work with and does an excellent job. I trust their guidance and they're honest. They're the only place I will take my 02 Accord to keep it running.

Ken D.

The auto shop we had been using just closed recently, so our visit to Carfix was this week for state inspections of our two vehicles was our first. I'll have to admit that my initial impression was not entirely positive. When I was greeted by a service advisor wearing a white shirt and tie, my initial thoughts were that this was going to be an over-priced shop more accustomed to servicing luxury cars rather than working on our older, no-frills Nissans. Although our first visit was rather limited in scope, I was very pleased with the service and the discussions we had regarding future recommended maintenance. The folks we worked with were all friendly and very professional. They didn't try to push any unecessary work on our cars and we do plan to return for Carfix for future car maintenance needs.

Maurice J.

The folks over at carfix are very knowledgeable, professional. I have used them in the past and they have been wonderful. Zander, whom I worked with a lot is very customer centric. I will solicit their services in the future

Zachary D.

Recently while driving home one evening, I had an unpleasant experience where my serpentine belt peeled a thread of itself completely off, and I knew it needed to be taken care of ASAP. I put in a request online the evening of the incident, and was able to drive my car to their lot the next day on my way to work. I consulted with the gentlemen up front, showing them the engine and the piece of the belt that came off and they gave me a quoted price, and afterwards they shuttled me to work. I anticipated that it would take at least a couple of days to get my car back, but they were able to not only look into it the same day, they replaced the belt and took care of a couple minor services too, with the keys back in my hand that same evening. It also turns out that since I had the vehicle serviced at this location earlier in the year, the serpentine belt was actually covered under warranty, having been serviced at that earlier time, and I ended up saving quite a bit because of it. Despite the less than ideal conditions before my service, it was an all-around great experience for my recent visit!

Dr. Stephanie W.

I have been taking my car to Carfix for a couple years now and have been extremely impressed every time. The team is extremely knowledge, honest, and caring. The customer service and communication is extraordinary. Highly recommend for all service and maintenance needs!

Hailey M.

The most professional and friendly service I've had. They were able to diagnose and repair my car quickly and were communicative throughout the whole process. Zander is very kind and went far out of his way to help me. I really appreciate the people here!

Ralph L.

Trustworthy, superior mechanics, loaner cars if you schedule ahead of time

Chase W.

Listen y’all. I’ve been using discount tire for years until about a Week ago when they raised my car on the ground effects and not the frame. Just a horrible experience. Called Jake at carfix this morning on a Friday and within 1 hour they had my car on tip top shape! Found three lug nuts loose and a broken wheel hub. Prices very affordable compared to discount. What an astounding customer service this place has. Can’t be beat. I WILL BE RECOMMENDING CARFIX TO THE WORLD! Lol I’ll be back they have made a customer for life out of me. Thanks a lot Jake and the guys at CARFIX in Cookeville Tn. The photos are at discount tire in Lebanon. The damage is the drivers side. They raised the passenger side correctly. Idiots

Kate A.

The team at Carfix is fantastic!! As a female, I was always cautious about going to a mechanic as I’ve been ripped off in the past. I’ve never once had this concern with carfix. They are always honest about work needs to be done, what can wait, and what to look out for in the future. Can’t say enough good things about the Carfix team!!

Philip C.

Great team! Great Service! Tom and his staff take care of all of our Nerd Vans!

Juju S.

Of course I had just made my final car payment and then it happened. The radiator wouldn't hold coolant. It leaked all over the driveway. I had it towed to Carfix, at the suggestion of a friend, and Xander called me in the morning to give me the gruesome details that I needed a new radiator and the all supplies that go with it. He let me know that I might need a thermostat too, but he would let me know. He could have said you absolutely need one and I would not have been the wiser. Instead, he called me step by step and explained what was happening and what I needed to get my car back on the road. He was helpful and understanding. David, the mechanic, did a fantastic job too. I am thankful for Carfix.

Thomas D.

Jimmy and the crew were honest, friendly and very professional. I definitely would recommend this mechanic shop to you. If and when my car needs to be serviced I will be back.

Robbie St J.

Our car was leaking engine coolant and we couldn't figure out where the leak originated. Car Fix performed a test, diagnosed the issue, and fixed our problem. They did excellent work at a reasonable price. They are good with communicating any additional problems that arise before fixing them and are extremely courteous and professional.

Diane M

Very nice to have car work done there. Positive experience!

Maksym K.

This place is amazing. I have served my Dodge Challenger with different companies in different states. And I did not expect anything outstanding when I decided to go to this service station for an oil change. But I realized that Carfix - Auto Repair Garner is an excellent service station. This is a completely different level from all the previous service companies that I have worked with. The processes are just wonderfully organized there. I got my car inspection results with pictures and detailed explanations for me to see and analyze before deciding what I want to do. I was told what to do with my car and what I don’t need. And the quality of the work done is excellent. Special thanks to Elliot, Service Consultant. He was very friendly. He answered all my questions in detail. The office is a great place, clean and comfortable, and even has a playroom for the kids. I have never seen this before in service companies. Thank you guys so much!

Angie F.

Carfix did a state inspection on my car. I am glad I took my car to them, and will do so again. I feel they were honest and did a thorough inspection. They suggested maintenance possibly needed for the mileage on my car. They also discovered a recall repair done incorrectly by another mechanic, that I was able address with that other service department.

Jananne S.

Zander and Jonathan are wonderful to work with, even when they want to give up on me and my vehicles. They are always on point to give me the best customer service and service on my vehicles. I am so glad they are convenient and easy to work with when I need special service to pick up or drop off my vehicles. Thank you also to the techs that are behind the scenes doing all the research and fixes. thank you Carfix in Garner.

Mike O.

Carfix is a friendly and courteous shop. Jimmy and the crew are true professionals, work is always highest quality and timely.

Lil Z.

Friendly service. Had to leave my car and was provided transportation back home and they also picked me up. Both drivers were friendly. Was able to use a coupon to apply to my service bill that saved me a good amount of the cost. I was very pleased with them taking care of my car. Will be using their services again in the near future.

Michael A.

Carfix is a very professional, knowledgable, and trustworthy mechanic shop. The customer service is unmatched and they never try to take advantage of their customers. I have taken my BMW to Carfix twice now, and each time has been great with zero issues. They perform high quality work every time, and keep my car running at its best.

Lyle R.

We use Carfix for all of our auto maintenance and have for the last12 yo 15 years. We believe they're one of the best. Thsnk you guys you are appreciated.

Cathy L.

We've taken two autos to Carfix for over 10 years. The mechanics are outstanding. Mike, Jonathan, Jimmy and Miquel are honest and respect not only your autos, but you as well. I would highly recommend them.

Katherine C.

Great service, timely repairs and professional staff (Thanks Jimmy!). I had been let down several times by the GMC dealership service department and was so pleasantly surprised to find such a great shop to help me out with some last minute maintenance. Carfix has just earned another repeat customer.

Scott W.

It is so nice to deal with a company whose people are honest and professional. They customer service is top notch and they still are about the quality of work. I have switched my whole family to CarFix and look forward to working with them in the future

Heather A.

Called last minute with a tire issue, not only did they fit me in, but they had my vehicle back at the exact time I asked , and replaced my tire at no cost since I had bought the original set of tires from them. Super appreciative for this excellent customer service!

Tanya H.

Today was my first and will not be my last experience with CarFix. I went in for a oil change and the service agent Elliott was amazing. He was so proficient in his knowledge about the make and model of my car. He made me feel at home and if I declined something Inside not feel like I was obligated to have the service done. I return again that is for sure!

Maggie L.

Very friendly, trustworthy, and kind. 10/10 would recommend Jacob and everybody at CarFix to my friends. They communicated everything clearly, sent detailed reports of their findings, and answered all of my questions. I felt very safe with my car in their hands.

Susan S.

So grateful to get a good diagnosis on my ac and thorough check on needed 100,000 mile maintenance. Very knowledgeable and willing to go the extra mile! Convenient with personal ride home and back when car was serviced. Much appreciated!

Will B.

Had a laundry list of things to be done to my car coming out of the pandemic and driving more - really expected a scary price for the A/C diagnostics and looking at the ABS brakes - but walked out of there with everything all fixed up for not a big price tag. Roger there talked me through everything and was kind to spend an extra minute talking. Not much for reviewing things online but was a nice surprise all around today.

Ross C.

I had a wreck that caused cosmetic damage and more. They were friendly and fixed everything for a good price.

Meredith S.

Jimmy is great to work with and very patient! I highly recommend going to CarFix in Raleigh.

Chris T.

This place is awesome. The staff is always very welcoming, knowledge, and informative of your situation, as well as realistic about the best (and affordable) outcome. Their inspection reports are extremely thorough, and their database keeps it easy to maintain everything that's been accomplished and looked over at your own convenience.Special shout-out to Zander for always being very easy to work with to understand my budget and my needs!10/10 would recommend to others!

Susan B.

We've been taking our cars to CarFix for years. We trust them implicitly and have always been happy with their work and their extraordinary customer service.

Boris W.

I have been in the Automotive Business for over 30 years, on the Sales side, I must say, Carfix is the place where you want to carry your vehicle all repairs and general service. They care about you as a customer, they care about your vehicle and they are very professional. If you visit the 40/42 location, Zander is the MAN! Zander always go OVER and ABOVE for his customers. Ask for Zander, he will take really good care of you and your vehicle. Thank you Carfix and Zander for always going OVER and ABOVE for me. I pray blessings over Carfix Auto Repair!.~ Boris Wiggins

Al W. (.

I have been bringing my vehicles to Carfix for more than 10 years now. They have always provided good quality service throughout the years. Service consultants Zander and Elliot are always friendly and welcoming when visiting the office. Master service technician Tyson, is very experienced and knowledgeable and will take the time to explain any issues in detail. The complimentary loaner vehicle system is very helpful and the 5 year/50,000 mile parts and labor warranty is one of the best in the business. I have recommended family, friends and co-workers to check out Carfix as well. I have never had an repair issue that they were unable diagnose and repair. "Thanks Guys"!

Colin T.

This auto-mechanic shop is incredible to say the least. They’ll service your vehicle with exactly what it needs and won’t overcharge try to sell you on things you don’t need. The experience is both personalI and extraordinary. I will definitely be returning.

Angela J

Jimmy and his team were professional, thorough, and did a great job with the repairs. I am very impressed with their hospitality and business. Will definitely be going to them for any issues with my car in the future!

Leon I.

It has been 15 years, and they they still take great care of our vehicles and all my family. I feel safer knowing they are keeping my older vehicles in top condition and for a very fair price. Their warranties, and more so their personal guarantees, mean the world to us. Thank you all at CarFix. I think there are three locations in the Raleigh area? We use the Garner location at I-40 & Hwy 42.CarFix is the BEST and here is why. As a retired Soldier and investigator I have lived and traveled all over the country. I have owned a lot of new and used cars. One thing I have learned over the past 38 years is there are a lot of bad people out there who will not hesitate to rip you off and who do lousy work. Sometimes it takes a while to figure them out. CarFix is definitely NOT one of these places and I have been going to them for almost six years. They are honest, reliable, quick and reasonably priced. I travel for long periods of time I can count on Mike, Brian and "all" the others the guys at CarFix to take care of my family when I’m away. Truthfully, one time in 6 years I had an issue. Mike took care of that problem and retained my confidence and business. That is why I gave them a FIVE star rating.

Jonathan Weston, J.

Initially I was turned off because they quoted me twice what 2 other auto repair shops gave me for an estimate for a wheel bearing change. Once I spoke with Jimmy he figured it out in 5 minutes, although he is long-winded I have never had dealt with a front desk rep with his customer skills. Thank You Jimmy

Sharon C.

Can't say enough about this business. Everyone is extremely professional and will do everything within their power to make sure the customer is well informed and satisfied with the service. I refuse to take my car to the dealer unless it's for a recall.

Jordan H.

Went above and beyond to take care of my needs. Very nice and helpful with creative problem solutions!

George J.

My experience with Carfix - Raleigh was incredibly satisfying and I appreciated the quality of service and matched professionalism demonstrated in repairing my vehicle for inspection. I had spent over two years struggling from shop to shop, and wished that I had come directly to Carfix-Raleigh in the beginning. I strongly recommend that you give them a chance first for your service repairs and maintenance.

Muhammad Y. I.

White Wall is one of the best repair shops in Raleigh. Been here longer before I was born! Jimmy is an amazing owner, who is very courteous and honest. He’s a straight shooter and would let you know how it is. Roger who also works there is a real professional who knows exactly what he’s doing. They provide quick, professional and efficient service without compromising on quality. Their work speaks for itself and their time here can attest to that. They are a little on the higher price side but you definitely get what you pay for.Highly recommend!

Sue C.

The reps (Andrew & Jonathan) were knowledgeable and attentive. They made me feel like I was the only one there. I had a 900 appt and it was about 30 minutes until they took the car back. But it was very soon they were telling me I was ready to go. Very reasonably priced.

A. L.

Very polite n professional and polite staff

DeShawn J.

Great place and very nice people. The guy with the Carolina helmet on his desk is very professional and nice. Thankyou so much

Zain S.

These guys are sincere to their community and care about their customers. As someone who also works in the automotive industry, it’s sad to say that shops like CarFix are rare. Give them a chance, they will not disappoint!

mark N.

Carfix took care of 3 things I needed done to my Jeep. All work was completed in a professional timely manner.

April P.

I love the staff at the Garner location. Everyone is always nice and welcoming. They always do whatever they can to make any repairs I need affordable while doing quality work. CarFix is the only place I will take my car for repairs!April Phoenix

Ian G.

This business is amazing. Granted you will pay more for repairs at any shop because of labor, but, these guys do it to the T and get the job done.I had an intake manifold valve go out along with my spark plugs needing to be replaced and they got it repaired in no time. They even found general maintenance items and issues I didn't even know about.They were extremely nice during the entire process and even when I had another performance issue, they didn't charge me more money for another diagnostic and were up to the task of repairing the problem!I would highly recommend this business.

tara N.

I have been a customer for 3 years and have had a wonderful experience every time. The staff are professional and accommodating. I had an issue with my last repair. A belt needed to be replaced but the belt slipped the next day. There was another issue with a part attached to the belt that caused the slipping. The associates at Carfix went the extra mile to rectify the issue. They towed my truck to the shop and arranged a loaner vehicle for me while the additional repairs were being made. They were kind and professional during the entire experience. I highly recommend them for car services. They stand by their work!

Nicodemus Arti M.

Great service

Will S.

I've been very pleased with my service at Carfix over the past 6 months since I moved to Garner. Zander and his team have gone above and beyond to help me fix some intricate problems on my older Toyota Highlander Hybrid. I highly recommend giving Zander a call for any car related issues you may have. You'll get honest advice and quality service at a fair price.

Kin R.

Great staff,great experience. Gave me an honest estimate and even when I decided not to.use their services, still treated me with respect and part of their family..Have no issues taking my next vehicle to them

Nick A.

Fantastic! I had my car repaired this week and when I got it back it feels like it's brand new!! I had no idea my car was even off! Great work guys!

Thomas E.

Our vehicle had a fluid leak so I called Carfix to see when I could bring it in to have it looked at. I took it in and they found the leak and some other issues that might need some care. They told me when they might be able to have it to me, and I informed them I needed it pretty soon due to some travel we had to do for a family health emergency. Zander was incredible and was able to push it up some so that I could get myself and my wife on the road to her family. Zander kept me up to date the whole time as to what could be done in a quick timeframe, and what we might need to look out for in the future with maitenence. I would highly recommend Zander and his team at Carfix. If you are like me, and don't like taking your car to a mechanic, I would not hesitate to deal with them. The entire staff was amazing.

David S.

Very helpful and attentive.

Crystal B.

Get you in in a timely manner. Always explains what they are doing and why. Always have a smile plus the pac man game too!!

Korra S.

Never had a thing go wrong here, always quick and well done service

Amanda N.

Willing to explain what they are doing and why? Goes extra mile to make sure your happy with their service.

Alex R.

I will not bring my vehicles anywhere else! Everyone at Carfix is extremely helpful and professional, and it is a pleasure doing business with them. I highly recommend them, along with their Garner location.

Lynn D

I love this location. They always have appointment times available that fit my schedule. They offer a shuttle which is very helpful. They don’t overcharge with add-ons. Their coupon prices can’t be beat. They are highly professional and always friendly. We won’t go anywhere else!!

Max M.

Outstanding service, they always do what they say, No Surprises and the repairs are rock solidAfter several year I still rely on this team to fix and maintain my cars. It is great to have my records available, and the care I get from theses great guys

kim W.

My experience at CarFix was great. It doesn’t matter who waits on you, they’re all friendly and efficient. The technicians did an absolute great job on my car. I had 4 new tires put on and had an alignment done. My car was so out of alignment it was pitiful but now it drives so much better. It doesn’t pull at all. I would recommend Carfix for any car issues.

sven J.

Great guys. Excellent service.

Barbara A.

I would not take my car or my sons cars anywhere else. Everyone at carfix are friendly, helpful and knowledgeable. As I know nothing about cars, it's nice to be able to trust those who are working on mine. Thank you.

Aimee Z.

I have been going to Carfix for a number of years. I have always been pleased that they do what is necessary and do not try to over sell or over price items. Very pleased.

M G

I’ve been here several times now they always do good work. The staff is cool and waiting area is nice with free wifi I recommend them definitely.

Ann C.

I like how they gave me a heads up on other much needed repairs. They were right on. I really needed tires and didn't realize it. They really look out for your safety and good maintenance of your vehicle.

Janice U.

Great service! Great prices!

Mathew A.

Zander - service manager was knowledgeable and trustworthy. Today is December 24th and everyone was eager to help, professional and ethical. I certainly recommend you use their services.

Ray M.

The best service I have ever had at a mechanic shop.

Patricia B.

I cannot say enough about Car Fix in Garner, NC. These folks are great and go above and beyond what it means to run a business!Friendly, helpful and professional are a few adjectives I might use to describe them. Xander and Jonathan are great! I will not go into great detail since I think they went far beyond what was necessary to help me.Thank you Car Fix!

Debbie K.

Very good work! Very good at evaluating your vehicle and repairs needed! They will not overcharge!

Kevin J. S.

It's rare that you find a mechanic that will be honest with you and not try to overcharge you. White-Wall mechanics are honest and the prices are fair. I recommend going here for your auto repairs.

Ryan W.

We have been taking our vehicles to CarFix over the last 8 months or so as we have been working through some deferred maintenance and fixing some issues caused by some previous mechanics who were obviously not up to snuff. The crew here has taken great care of us. I can't say enough about Jonathan, Zander (sp?) and Mike, as well as the technicians. They are far more professional than any other shop I have ever dealt with. We will continue to return as needed and refer CarFix to our friends

Natalie P.

I've been using CarFix as my first stop in auto maintenance for several years now. The team is fast, friendly, reliable, and trustworthy. I never fear that I'm going to be up-charged or "sold" an unnecessary service. They are great at following up after the service to be sure you're satisfied as well as contacting me to let me know when maintenance is due on my vehicle which is something, as a single mom who doesn't pay attention to my car, sincerely appreciates. I highly recommend CarFix!

David C.

This was the best experience i've ever had with anyone fixing my truck. I called them this morning, they sent a tow truck to my house, looked at it, called me 3 hours later with a diagnosis, AND fixed everything before 5pm, so I could enjoy my weekend. Big shoutout to Jimmy for educating me and making Friday the 13th a little more bearable!

Diana S.

I took my car in for an oil change and tire rotation, during their time with my vehicle they notice my breaks were HORRIBLE, and my tires were bald. They gave me a quote, and offered to schedule the work and let me borrow their loaner car. They understood when I told them I needed to call around and look at finances. When I did call them back a couple weeks later (no one beat their prices!), they got my car in the same day and was done with it the next. Jonathan even let us pay through a texting app so we could pick up my vehicle after hours. Very convenient. Im planning on taking my other vehicle over for work next. Deff recommend calling Jonathan and getting your car in. Very affordable, friendly, and professional!!!!

Bobbie J.

All problems resolved. Would recommend!

Meghan M.

These guys are amazing, I can not express how thankful I am for these guys. Fast and polite. Look no further for a great auto shop!

MsKculphat

Professional, friendly, affordable, & prompt. They’re my number one go to place for my vehicles.

Stephen T.

Home town group of guys that know what there doing great customer service... been doing business with them 15 years or more.

Sharon C.

I have taken my car to Carfix for several years and have always had a great experience. The staff and team are professional, provide quality work and returned my vehicle on-time. I need someone I can trust to maintain my vehicle and I wouldn't take my vehicle anywhere else.Thank you Carfix.

Toney W.

Excellent mechanics.... trustworthy and very competent

Samantha Van Ollefen H.

Have taken 3 different vehicles here consistently for over 11 years now. One needed all new gas lines, timely repair and fair price. One needed new timing belt and water pump, and another time needed a radiator crack repair. Both times I paid under $800 for parts + labor AND never had problems after that. Have been taking my newest vehicle for oil changes, tires and inspections and they NEVER try to upsell me. I never feel swindled or talked down to. Will continue to take my vehicles here for years to come.

Kristy C.

Mike and his team go above and beyond for their customers. I was out of town when my elderly parents' car malfunctioned so I was unable to take care of it for them and Mike and his team treated them like family. Even going so far as to help them get a Lyft home while the car was being repaired (my parents aren't tech savvy). I'm so appreciative for this shop!! 1000% trustworthy.

Matt C.

Great service, great team. Free loaner car if you have to leave yours. This is my go to for repairs that I can't do on my own.

scanthez

Great guys! Always quality work.

Paul H.

I originally stopped by just to get my tired aired up. I recently had back surgery and wasn't able to do it myself. The gentleman at the counter went outside, topped off all 4 tires for me, and wouldn't let me pay. A couple of days later, I brought my car in to have the radiator replaced and the back windows fixed. The back windows were rolling down, but wouldn't roll back up. I'd already had a few other places look at this issue without getting it resolved. They fixed everything and had it back to me in less than 24 hours. Very polite, very professional, and very competent. Highly recommend.

Devin D.

This place has expert Audi technicians and I highly recommend them. I made an appointment back on July 13th for an oil change. They were ready for me when I got there, offered to give me a ride home until the job was complete and did a through diagnostic on the vehicle and even replaced a gasket that was causing oil to leak from my vehicle. They went over the options and did not make me feel pressured into repairs. I definitely will be coming back with my work vehicle for maintenance and repairs.

Alexandra S.

Great mechanic, convenient location, honest prices

Richard H.

Friendly, service was excellent

George G.

Got the job done.

rebecca H.

Mike and the team are truly amazing. Look no further for your repair shop, treated with such kindness!

Stephen F.

Great people. They corrected some long term problems and now I have a fun car to drive.

Scott S.

Took my wife's car in because of battery issues. Carfix removed the battery and quickly determined that my battery was bad AND that it was under warranty where I had purchased it previously. The owner loaned me his car so I could take the battery to have it swapped out under warranty. I returned with the new battery and they installed it for me and I was ready to go. I could not have received better service and I would highly recommend Carfix of Raleigh. Thanks Mike!

Trey C.

I was very surprised to hear “CarFix” when I called to schedule a brake service a few months ago. Since that time, I’ve been in for a couple of other maintenance items and really appreciate the service. They take the time to actually show you problems and have worked with me on price to keep my 2004 approaching 200k on the road. There isn’t a shop dog though...yet. 🙂

Eric C.

Best auto repair in town and I've been going there for over 15 years

Keith K.

As a longtime customer of Premium Imports, I was initially very skeptical about Carfix and told Mike the about my concern. Mike said he understood my concern and wanted to earn my business. Since my initial visit, I have taken my vehicles to Carfix several times and have been pleased with the staff and service I have received. Hopefully, Carfix will be as good as Premium Imports. Truthfully, they are off to a good start. Thank you Mike

Charles W.

Clean office/lobby and nice people!!

Joan P.

Great auto repair shop check it out.

Austin J.

This place was great when it was open. It's a Car Fix now which is also great

Logan D.

10/10 awesome guys, great prices, they offer a range of products and services. Definitely the go to for anything drum related

Alison B.

I just had my car inspected through White Wall Auto. They went above and beyond. I will recommend them to anyone. Their customer service is phenomenal!!!

dalejanjohn

Excellent honest service.

Raleigh T.

Excellent, honest, thorough service, quick turnaround, always clear in describing options for repair or replacement, with very reasonable prices that are carefully explained. I've been using White-Wall for over 15 years (my last place of work has been using them happily for over 30) and recommend this shop highly as one of the fairest and most knowledgeable I've ever encountered.

Eric S.

This shop took on repairs that others refused. Specifically working on my 4runner from up north with rust issues. Didn't complain or even mention it. They simply did what was needed for a reasonable price. I will go there from now on.

Andrew K.

Lyn and Premium Auto were very professional and nice. They worked with me when I was going to be late due to my dog being in the vet last minute. Will definitely be returning.

J N.

Great local shop with honest mechanics. They have kept my Honda Accord on the road for over 220,000 miles so far. We bring all our vehicles here for repairs and have always received great service. Special thanks to the owner Jimmy and Lead Mechanic Roger.

Debbie V.

I have used White Wall Auto for years!!!!! Jimmy & the guys are amazing!!!! very dependable & fast too!!!! Prices are great! I highly recommend White wall!!!!!

Beverly C.

Best customer service, great place to take your vehicle.I highly recommend anyone, dont call around for the best price, just take your car to Premium Imports. Best!!!!!

Peter W.

Outstanding service and attention to detail. I’ll always take my Mercedes Benz here vs the dealer for service!

Chris B.

Great service and prices. Extremely honest!

C.H. J.

Been a regular customer at Whitewall for YEARS. I have owned two Honda's, both at least 20 years old. The mechanics at Whitewall made it possible to keep these classics on the road, safely and affordably, for decades longer than most people drive their cars, saving me tens of thousands of dollars. They are honest and skilled. A+++++

Maggie S.

We've been using Premium for 20+ years for our Hondas and Toyotas. The evidence of their great work is that we have two Hondas that are more than 20 years old and still run beautifully. And they are reasonably priced as well. Wouldn't use anyone else.

Nichole C.

We were recently referred to Premium Imports after a not so ok experience with another mechanic. Cathy and her team were very friendly and professional. We will definitely be back with our other vehicles.

Jude C.

Having just moved to Raleigh NC I needed an auto repair shop for my aging car and Premium Imports Auto Repair was highly recommended. My first experience there has been positive, cordial, and I much appreciated their shuttle service. I will return!

DPS S.

They did a fantastic job servicing my vehicles. I scheduled a time so I could wait for the work to be done and they were very prompt getting it done. Thanks for your great service and attention to detail.

Drew F.

Excellent experience. 2002 Honda Civic needing hydraulics for clutch to be replaced. Dropped the car there Monday morning, with no prior arrangements or anything. They confirmed diagnosis and fixed it by Monday evening. Extremely reasonable rates for parts, labor, and duration of work. Will definitely return. Thanks!

Starlight Counseling P.

An awesome clinical approach to auto repair. They previous served my Corolla so well I had to bring the Sequoia by. Huge dedication to pets and animals recuse as well as a comfortable lounge. I’d be coming back again for future service.

Saeed P.

They are very honest and fast with their service. I had coupled oil change and inspections.

Camille S.

I won't take my car anywhere else. I trust Cathy, Steve and their technicians completely. They always provide the highest quality in service and fair prices.

Trinity G.

I've been going to the same mechanic for over 10 years. I was referred to Cathy and her team at Premium Imports and have been delighted with the staff's knowledge and how responsiveness. We now service both our vehicles regularly with their team and will continue to recommend them to keep our family and friends safely on the road!

Matt W.

Needed to find a new mechanic and came here based on the reviews. Everyone who worked there was very friendly and took time to talk to me about exactly what was wrong with my car and what to keep an eye on. The prices are reasonable, at least compared to my expectations based on the issues I was having. Best of all, they had two dogs there! Car repairs stress me out to no end so they were actually really nice to settle my anxiety.

Ronnie M.

Been coming here at least 14 years. Solid, fair pricing and always honest. Jimmy, Roger and the gang will always treat ya right.

Marc S.

Premium Quality! They helped me out right away and fixed my 2005 Honda Pilot right the first time. Described the moaning symptoms - Dropped it off without an appointment and picked it up ready to roll the next day with a new power steering, hose o-ring, and fluid. No more moaning sounds and runs great again.

Lou G.

What a great experience to find an outstanding auto repair shop on my first attempt in a new area, Friendly, courteous and extremely competent. Will never go anywhere else.

Kerry D.

Great service, dependable, honest mechanics.

Matt M.

I enjoyed my first experience with the Premium Imports team. Drop off, pick up, and all communication was fast and efficient. No salesmanship. They even offered to give me a ride home after dropping off my car which was a pleasant surprise. They also love dogs which just means they're good people in my book! I'm officially done with taking my car to the dealer for maintenance.

Brianna I.

The staff is so friendly and make you feel right at home! I feel like family when I go. I also appreciate how they aren't out to get my money - they truly want what's best for me and my vehicle.

Chester R.

Just flat out nice people. Fast service and experienced mechanics. No parts changers here just qualified people. Very reasonable prices also. A+++

David F.

Good work.

HEART Pet R.

A great place for car care, plus they foster dogs for HEART Pet Rescue!

Beate B.

Competent | Fast | No Bull

Steven H.

Honest, reliable, reasonably priced. Highly recommended.

Nicholas P.

Only place I will take my car, always shows the old parts and explains things very well. This place is filled with great people who rescue dogs in their spare time and are always friendly. Highly recommend.

Ugene B.

Honest repair shop! Been the only place for my auto for 20+ years

Michael P.

I dropped my truck not knowing what was the problem. With in 24 hours (during the busy session for them) they figured out exactly what was wrong with it. They said they were short handed but they had my truck done in 3 days. I thought that was quick for the bit of work needed for my truck. I’d highly recommend taking your vehicles here. When I called to check in to see the status of my truck they all ways pick up, very professional and super nice. Both mechanics I spoke with are very knowledgeable about how they explained what was wrong what they did and what they did to fix the problems.

Olga Santo Tomás M.

It's refreshing to trust my car to a group that, truly, cares about myself and my vehicle. They speak truthfully - all the way to being completely honest about whether a service needs to be done immediately or can wait until the next time. I appreciate their honesty.

Todd D.

Professional mechanics, great service.

Dianne F.

These are the most honest and hard working mechanics. Instead of just buying the most expensive part to fix my car, they are smart enough to engineer their own part and saved me money, but more than that, they do great work and are always very thorough.

Rob L.

Exceptional , honest , professional , they have worked on my car for years .

Paul K.

They correctly diagnosed my issue over the phone! When the part went bad less than a year later, they repaired it right away. These are the people I trust with my car.

Russ S.

Great work, honest prices

Nessa K

This is literally the ONLY mechanic I will go to. I've been screwed over a LOT over the years by crappy, dishonest mechanics.... but not at Whitewall!! Nathan and his team are honest, fair, and get the job done right, fast, every time. They've saved my butt a couple times now by doing good work and the lowest price possible. Whitewall has been my go-to car repair shop for years, and will remain such as long as they are open. Can't recommend them enough!!

Katie C.

I was told by the dealership I had previously gone to that I needed to replace my brake pads (no specific reference as to front, back, or both sets) and that they wouldn't last until my next oil change. It was not a good time for me to pay for the work so I pushed back and said I'd just do it another day.The folks as Premium Imports told me my back brake pads were fine and that the front ones could go a little longer, all the way to my next oil change, if I got the back ones cleaned. That helped me delay the brake pad replacement a bit and not shell out money I wasn't comfortable spending yet.I'm pleased they told me about a temporary solution that could buy me a few months so I could financially prepare better

Jon M.

Friendly people, fair prices (imo)

Levi B.

Never disappoint. Consistent. What you're looking for in an auto shop.

Rylee K.

The most prompt & friendly business, I may have ever encountered.I highly recommend!

Jennifer A.

I have a daughter going to school in the Raleigh area that had just brought her car back to school in January when the check engine came on. It was a very difficult problem to diagnose. I have to trust word of mouth about this car repair shop and I was not disappointed. They were very helpful, compassionate to her situation and went beyond normal expectations. They rescued her on the road-twice. They gave her rides back to campus. They worked diligently in resolving the problem. I can't say enough nice things about this organization. I will be having my daughter take her car there for any maintenance she might need, as well as repairs.

David R.

Great service

Nick B.

Needed some timing chain maintenance on my s10 and check engine light (Crankshaft position sensor). Fixed both things without issue. I can not recommend these guys services more highly. Hard-workers A+

Milton Z.

I had a great experience here. First time going and I plan on being a loyal customer here. Most other places are just here is your seat there's coffee and soda Machine over there. Then you're sitting there in awkward silence. Here they really made me feel welcomed. Plus they had puppies in the waiting room. Since they foster dogs, which I automatically respect folks who do this. Great place!I mean I said they have puppies! Do I need to say anymore?

Ronnie M.

I've been doing business with these guys for 20 years. Dependable and thorough, solid family atmosphere. Highly recommend.

Cody O.

They are fast and honest!

Evelyn D.

Great service ,good work ,very friendly

Jeremy W.

Honesty goes a long way here. Roger is also very knowledgeable and a skilled and experienced mechanic.

Haynes Event Productions, I.

Took a car in for a pre-purchase inspection. Everything was great - thorough and very helpful. We are from Boone and my brother who lives in Raleigh recommended we bring the Infiniti here. Glad we did! A+!

Jessica M.

Friendly and comprehensive services - I asked for extra services after I arrived for my appointment, and although they didn't complete it onsite, they took my car across the street to work with their associate same day so I wouldn't have to and all work was completed well within hours. I would highly recommend!

mark L.

We were traveling but needed an oil change. I found that Premier Imports was highly rated and requested an appointment. When I arrived, Cathy had already identified the unusual SAE oil type my car required. Cathy then placed a plastic seat cover and a paper floor mat in the car. The car was immediately serviced. Cathy offered me a cold drink and snacks while I waited. Wifi is available.Premier Imports is very competitive in their pricing and provide a pretty comprehensive vehicle inspection report. I was very impressed with their service and customer care. I wish they operated in my home town!

Colin C.

Excellent shop. They have provided my basic services for several years, always done the same day I bring the vehicle to them.For one larger job, on a vehicle which I have since gotten rid of, they quoted me a price but recommended I not do the repairs. Basically, putting the money into the car would not have been worth it to me, in their opinion. That is money that they lost out on because their professional ethics came first. As a result, they will have all of my business and I will recommend them to anyone who asks for a shop.Colin

Margaret P.

I don't know were to start. Premium Imports are the bomb. Everyone is so caring and attentive to their clients needs. I live in Maryland and had to have my car towed to their shop during The Christmas holiday from someone who claimed to be a mechanic. My car was really in bad shape. I wish I could move them all up to Maryland with me were I know for sure my car will be taken care of with excellence and integrity. They have such a good reputation the tow man said "they are awesome and you will not be disappointed with their work". If I ever need work on my car again I will drive the 4.5 hours again to Premium Imports.Thanks guys and much love.

Joseph K.

I have followed the owners of Premium Imports for over twenty years. I am the type to go by the manuals service intervals and requirements. These folks have taught with the amount of miles I drive per mouth what I need verses what the manual recommends. I now leave the service decision in their hands. They notify me before making any replacements and give several options. Reasons are explained to me in terms I can understand. I trust the employees working on my car and the quality of work/ service I receive. Friendly ,reasonable and easy to work with. I have several friend now going to Premium Imports based on a their experience with Premium Imports.

Mac C.

Been with these guys for 9+ years. I'd trust them to birth my baby. Solid guys.

Jonathan M.

I am a first timer, and a huge fan. The staff was very helpful as well as professional when I arrived with my vehicle. It is currently at the shop now, so I will post the follow up to this review when I pick up my vehicle!I got my truck back the next day and it was fixed perfectly, even stating right up until close to ensure I got my truck back before the weekend!!!! Thank you Sarita, Cathy, and Richar!!! Top Notch Folks👌

Bronce M.

Very good, honest and flexible. Highly recommended!

marie cecelia R.

I had a great experience with Premium Imports Auto Repair. Not only did they make sure my Ford Fusion was running well, but the staff was very helpful and friendly.

Trevor S.

I have been taking all our vehicles to Premium for the last 12 years. I simply can not say enough about the service, price and experience. Do yourself a favor. Give them a try.

M B.

Great service and car was ready when the said it would be. I would use this repair shop again!

Brian L.

Premium Imports did an excellent pre-purchase inspection on a vehicle I was considering purchasing. They were very thorough and walked around the vehicle showing me the different problem areas. I ended up not purchasing the vehicle based on this inspection.

Elaine B.

I'm always confident leaving my car at Premium Imports because I know they do a good job and deliver great value. They go above and beyond, and when I get my car back I know there won't be any unpleasant surprises with the price OR the car! I wouldn't take my car anywhere else!

Bojie S.

I have to say the workers there is very ethical and professional. Just had my Versa checked there which turned out no problem with my car, and they even didn't charge for it. BTW, they also provide NC State inspection.

Jeff A.

These guys are as good as it gets. Honest and ethical and they do great work at reasonable prices. I have had 2 experiences where we got a quote on my wife's Lexus from other places and White-Wall was substantially less and I felt much better about them doing the work. They are trustworthy. Anybody that has issues with this business needs to turn the mirror back at themselves and ask if you are a good communicator or typically feel like you pay too much when you get work done on your car, at the dentist or anything that isn't an expense you are comfortable paying with more regularity. I have been driving and keeping cars maintained since 1984 - as I said, it doesn't get any better than this and you should feel great that we are fortunate to have such a high integrity, fair shop in Raleigh.

Maiko N.

I brought my car to Premium Imports and I found their service to be knowledgeable and honest. I will highly recommend them.

Joseph M.

This is a good shop. They are honest and professional and quite resourceful. They found a fix for my Honda CRV transmission, involving some kind of grommet, I think -- it saved me a lot of money and the problem has never recurred. They also service my '04 Lexus, which they inspected for me before I bought it in 2011, and have done a good job on that car as well, which has had no problems since I got it. They know what they're doing, and you can trust them.

Debbi F.

Great to have an honest, friendly repair shop in the neighborhood. I've been going to PI for years and highly recommend it.

Jill E.

They are the best -honest, caring and dependable. My family has used them for 15+ years!

Emma J.

They are always so kind to me and I never feel hustled or pressured when I bring my car in.

THOMPSON COLLISION C.

Our Collision Department uses these guys Religiously and Loyally, Great People! Great Quality and attention to detail. Serita is Awesome and knows her stuff. Definitely recommend these guys for Cost Effective friendly as well. You have our Trust

Frederic D.

I dropped my car off to get the cooling system repaired and an oil change. They were very responsive and kept me in the loop throughout the day and my car was ready to go by 4PM. Great service, honest mechanics; hard to find that.

Matt V.

My go-to for car work. Fair pricing, great service.

Paul M.

Sarita and crowd really go the extra mile to treat customers well. (at least this one!).

Justin D.

The staff was very nice and explained everything to me in great detail. They ensured that I understood all the options I had to repair my vehicle and even called me a week later to ensure that I was satisfied with the work and that there was nothing else wrong with the car. I would recommend this shop to anyone looking for great customer service and an honest mechanic.

Bill D.

I have used Roger as my mechanic and appreciate the quality of his work and the reasonable prices.I feel that he is straight with me about the work that is needed and never tries to add unneeded stuff on.Quality and integrity.

Kim P.

A friend directed me to Premium Imports. I have been looking for a shop that had women owners and mechanics. I took my volvo in for an oil change and they gave my car a once over, let me know any issues, and how we should monitor. I am very pleased and hope to have a long relationship.

Jeffrey B.

A good friend recommended Premium Imports to me years ago and through several cars I've always gone here. When I first went I had been having issues with a newer model Toyota Camry and the Toyota dealership was not helping. They were able to take care of the problem. I've taken in domestic and foreign cars and have always been pleased. Recently I had my nephew take his truck in and they fixed him right up as well. I have always been happy with the staff and I feel certain you will be too.

Brian Q

We've been going to Premium Imports for years. They are always super friendly and helpful. Their prices are reasonable and service is excellent. Wonderful mom and pop auto shop. Highly recommended.

Drew B.

Work done well and quickly. Great Service! Thanks again, Premium Imports!Had to bring my car in for another problem.. resolved quickly and reasonably. Thanks again folks

Linda F.

We appreciate the efforts by Premium Imports to get us in for unscheduled work in a timely manner, in advising us as to what issues we might have with our (4) vehicles before performing any work and to being "spot on" with estimates later matching up with services performed.

William C.

Serita (sp?) & Kermit were professional, knowledgeable & courteous. TAO Auto recommended me, as I have a Hyundai. I am proud to be a Premium customer, henceforth, regardless of any make I have, or will have in the future!

Irina R.

I was pleasantly surprised to get same day service and have already taken another car in for service. The waiting room atmosphere is inviting and the staff attentive and caring. Fast and fare has been my experience so far. I am pleased to have found a mechanic shop I can trust to keep me on the road safely.

Margaret T.

Premium Imports is the best Repair & Service shop in and around Raleigh NC. I would highly recommend them to anyone who has a car. They are honest and fair.

Bo H.

Premium Imports is a friendly, fast, and high quality car shop. I have continually been impressed with the incredible level of service and accommodation. They have won my business and will get my referrals. I highly recommend checking them out for as anything as small windshield wipers or oil changes, to brakes and rotors, and beyond!

Samara C.

Friendly and professional service. I have never encountered an auto repair shop with such integrity. They are forthright with advice on non-critical repairs, never pressuring me to repair things that can wait if my budget doesn't allow it. I trust these guys to tell it straight. As an owner of an older car that I plan on keeping on the road for as long as possible, I have been coming back to these guys for years!

Chelle K.

I have been a devout client and "Fan" of Premium Imports for probably near 10 years and can certainly rave about the people ,the service and the value at Premium Imports. Of a priority, I know that this is a business that I can Trust has my own best interest .

Ja R.

I have been doing business with the owners for over 10 years. They are fair, courteous and reasonable.

Steve

We used to live in Raleigh and wouldn't take our cars anywhere but White Wall. They are very professional and friendly. They will NEVER charge you for more work than in necessary. Now we live in Greenville, but if it's not an emergency, we still drive into Raleigh to take our car to White Wall because they treat us so well

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