Carfix Auto Care Auto Repair & Tires in Garner, NC 27529

Good morning Car Fix Auto Repair & Tires Garner staff. When I enter into Car fix I noticed in the waiting area they maintain a clean and tidy environment. That's a biggie for me. They had a Welcoming Atmosphere.
Kale greeted me with a hello. I let him know ,I needed a oil change and inspection plus
a noise on the driver's side. Well I didn't have a appointment scheduled, so he took care of that first .Then he went and returned back with a mechanic named Richard. Richard and I went on a test drive . Very nice person. They had a shuttle to take / pick me up. I was very impressed . Kale kept me updated on what was going on with the work and price before any work was completed. I did find out what the whistling sound was coming from the driver's side but it wasn't in my budget. They found some repairs that needed to be addressed , I was glad for that . ..When I received my bill it was out of my budget. I was talking to Kale when my son called in to check on me . He took care of the bilI , I acknowledge "God " first then I thank him" for my son . " GOD'S GOOD" all the "TIME' .The vehicle service was a excellent experience. The appointment system is absolutely great.
Great Team work and everything was done in a timely manner. I would highly recommend them to anyone. Best regards .. Ms.Felicia

I have nothing but praise and thanks to the crew at Carfix and especially the personal care and attention that Zander has generously blessed me with each and every time I visit the Garner branch. I am not the typical 'customer' they have to deal with as I have always serviced and repaired all my own vehicles as well as other friend's and family. That said, I'm very particular and cautious in handing over my equipment to another and rarely do so because of the haphazard and inept service that is the usual case with American business practices as a whole...can't seem to trust anyone to do the job you overpay for generally as has been what few jobs I've ever hired out, not usually mechanical but yard work and very few other jobs I've wasted time and money on hiring others. HOWEVER; not the case with Carfix ! I've gotten older and just cannot get under the vehicles anymore. I cannot express the confidence I felt on my first oil change when the mechanic checked every fluid, shock, antifreeze, brake system, belts and any other wear part or consumable area that eventually needs attention....and even took pictures and delivered a printed summary of their finds. They were very thorough and highlighted potential future issues. They never pressured me or attempted to upsell anything, just informed me and the decision was mine to make. I'm impressed with their honesty and true intent on REAL customer service they actually deliver on vs others that may not be as honest or even effective. And I dare not even bring up deceitful, overpriced dealerships, I can give you horror stories on...total embarrassment to the field of vehicle repair and maintenance. Thank you Zander and all the other office members that have been more than kind to me, and all the mechanics that have serviced my vehicles !
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Great staff, great people, would highly recommend to anyone in the area that needs anything done to their vehicle.

Went there for a small oil leak. Was just a bad gasket on the drain plug. Fixed it at no charge, since they did the last oil change. First class place that I will keep going to!! Great and friendly staff as well!

The staff is so courteous and professional, Extremely thorough and reasonably priced.

Very thorough, professional, timely with excellent communication. You won't regret taking your car here! Tim and Brian were great highly recommend!

The Carfix team keeps my 2010 Equinox maintained and functioning at its best through oil changes, inspections, and repairs. They stand behind their work. The Carfix team is the best!

Everyone is friendly and knowledgeable. Work was doing quickly. I’d definitely recommend CarFix!

Excellent✌🏾💋

Thank you Zander and crew at the Garner location for your excellent customer service. You and your team are always very willing to go the extra mile to ensure the work that you recommend and accomplish is top notch and complete. I am traveling to Maine feeling safe knowing that my truck is in great working condition and ready for the journey.

These people are great! The service was great. They kept me up to date with their progress and their work. Gave me various options in regards to payment if needed. I would recommend!

The Carfix team is highly professional and thorough. The team did great work on our car, and their staff is fantastic to work with.