Great experience with Tim, Xander and the entire team at Carfix. They were very helpful from my first phone call to the last. Will definitely be a repeat customer.
Jim D.
Everything went well, and they treated me like a valued customer.
bruce C.
Friendly crew. Everyone is amenable to your given situation and they earnestly try to meet your needs. The crew is exceptional when it comes to customer care. Best mechanics I've worked with in years. Keep up the GREAT work.
Tania G
I had 4 new tires & an alignment done here- excellent prices and service. I highly recommend! They also have a car service to drop & pick you up so you don't wait at the shop all day.
Judith M.
I came for a second opinion. They beat the original estimate by over$500 and fixed the problem the next day. Love this place!
Tom B.
The staff at Carfix were very professional. They replaced both front axles on my 2001 Honda Passport. Though it was a bigger job than they had planned, I wasn't charged any more than I was originally quoted. They were fair and honest with me and kept me up to date the whole time. They are now my "Go To" auto repair shop.
Isabel K.
When immediate attention has been needed have received prompt accommodation and service by professional and courteous service members.
Juanita M.
Very nice mechanics
Tam J.
The staff is so courteous and professional, Extremely thorough and reasonably priced.
Neon Phoenix G.
Friendly staff and comprehensive service. This carfix has been my no.1 go-to for three separate vehicles. Of course, all cars break down, but these guys know what they’re doing and have saved my skin, and my wallet more than once. I’d even go as far to say this is the best shop in the state. No bs, no unnecessary add-ons.
Carl R.
The Carfix guys in Garner are helpful, friendly, courteous, and proficient. I plan to take my 13-year car back there in a few months for more needed repairs. Carl Russ
deion K.
I just want to say that Elliott Baggett is one of the nicest men you'll meet from the first time calling carfix to the entering the building nothing but genuine vibe. He made me feel more comfortable than people I've known my while life. Thanks Elliot
James W.
Great job well done after all repairs were approved by the warranty company. They got to work explaining too me all the issues with my vehicle. Very professional and knowledgeable folks
Brandon R.
The staff at Carfix went above and beyond to help me even though I was only in for an oil change and was barely spending any money. I received the same level of attention and service that one would expect from any luxury dealership. The price for a synthetic oily change was also extremely reasonable. 10/10 would recommend, and I definitely will be back for future services!
Brandy M.
Love Car fix everyone is so friendly I would highly recommend to anyone.
parth S.
Easy to work with, transparent quote and quick resolution. Will work with them again
Deandre P.
Great quality and very nice people to work with
Doug D.
Front axil seals were leaking on all wheel drive vehicle, another shop gave a price more than double carfix. They were not only fair priced but I had my car back that afternoon. It is easy to se why they have 5 star ratings.
robert P.
Great service, great techs , my tech consulted me about a bushing problem to repair in the near future . Due to lack of funds I skipped the repairs at that time. All personnel were great with great . personality and let’s don’t forget the man driving the van who I like his kiddish remarks lol. Thanks again for all you do.
Lewellen
Went here for a 2nd opinion and they saved me a lot of money. Zander explained everything well and they have fair prices. I'd recommend them!
Joe C. T.
This repair facility is lucky to have Zander on their front line. He truly knows the meaning of customer service. He is the reason we keep coming back..
Jimmie L.
They done a very fine job have no complaints
Jose G.
Great job guys
Andre D.
I have always had an excellent experience with CarFix. While out of town, I needed a part replaced that was under their warranty. They coordinated with a local shop to order and install the part, keeping me updated throughout the process. Their customer service was top-notch, making a potentially stressful situation incredibly easy. Highly recommend CarFix for their professionalism and efficiency!
John A.
Had my Genesis inspected. They were very nice, friendly, fast & competent!
Steve S.
This was the 1st time I took my car there. This will be where I take my vehicle every time. I called them in the morning and told them the issue, they told me to bring it in, and I was ready by the end of the day. They fixed the issue and looked over my entire vehicle for any other issues. There were a couple other issues but they didn't try to pressure me into getting more work done. They were incredibly knowledge about everything and explained everything they did in detail. They have a new customer in me! I recommend this place to everybody.
Mike W.
Excellent and thorough service! Was a painless experience from start to finish. Elliott will take good care of you.
Fran R.
Carfix, located in Garner NC is clean and well maintained. Staff are always warm, friendly and ready to help. Each time they do a total inspection to be sure it's safe to drive and to be sure small issues don't become big costly problems. I'm always very pleased to have them service my car. 5 Stars, every time!
Kirk S.
Had transmission issues, and needed a new one. Zander has been incredible to work with, very responsive and communicative, as well as dealing with our extended warranty company on our behalf. I would recommend Carfix any day of the week, thank you for your hard work!
2roodogg
Very courteous and professional.
Andrew M.
Great service and great location. How many locally owned shops have loaner cars? These guys make it so easy. Hadn’t been there in 2 years since I had free oil changes on a new car. Needed tires and was quoted by Mike the owner. Zander took over from there. A loaner was given so I didn’t have to kill my day. And 2 years later all of the same guys are still running the place!
Joel N.
Always enjoy working with the folks, very thorough and to the point.
lisa B.
Have used Carfix for years for our car repairs, happy with the service and professionalism. Would recommend and will go back again when needed.
Steve M.
Car Fix has always backed their work up on any repair. My wife needed a battery that was under warranty from auto parts store. Zander provided great customer service by making arrangements for delivery and replacement at no charge.
Robin H.
While traveling to Raleigh last week my left front tire picked up a large bolt. I called, explained my situation and Elliot said, Bring it on over, we'll take care of you.We've been a customer of Carfix for at least 15+ years. At no time have we ever felt we were being taken advantage of for any work performed.We love we get phone calls describing what was found and possible solutions- with pictures.We HIGHLY recommend Carfix for their OUTSTANDING customer service and work.p.s to our surprise, Elliott did not charge us for the tire plug! We love that team of mechanics and will continue to return.
Brenda B.
What an amazing experience. I was passing thru Raleigh and had a tire blow out when I hit a pothole in the rain. Zander and team went above and beyond to welcome me and reassure me that it would be ok. Such timely service, everyone was so polite and professional. They did an incredible job to get me back on the road in a timely manner. The manager even drove to the distributor to pick up the tire I needed. Thanks CarFix team of Garner, you are amazing! Customer service extraordinaire. 👏👏👏
adamog45
Great Company. Awesome People. Top Quality Workmanship, Management and Staff. Pleasure. Tyson, Zander, Nick, Ken, Jr, Elliot and of course Mike. Great People. Just to mention a few of the staff. Carfix is my go to place for life 100%
Paul D.
Great service. Very helpful during an emergency!!! A tad bit expensive, but you get what you pay for. Thanks!!
Anthony W.
I learned about CARFIX from AAA many years ago. I didn't use they at the time because it didn't seem convenient, but I kept hearing good things about them. I recently received unprofessional service at another mechanic shop and was in need of a more reputable shop. I went to CARFIX and spoke with Zander. He talked to me and let me tour the shop and showed me how the shop and good family values were a great mix. I took Mercedes to them recently for a routine oil change and after they performed a great inspection they found many safety issues that my previous shop wasn't finding. They do great work and I will be with them for a long time. I trust them and they're values. I highly recommend this shop.
chris C.
My first time visiting was a great experience, actually from the phone call making the appointment, I felt like they really cared and appreciated my business. They were very opened and transparent about what needed to be done. I definitely recommend carfax. I was at the Clayton location.
Patsy L.
Totally awesome experience. They helped me get my car towed, warranty claim processed, and provided a loaner car while my SUV was getting repairs. Kept me informed throughout the whole process. I will definitely take all of my vehicles here for repairs and routine maintenance.
M. L.
These guys took care of my car and handled my CarMax warranty excellently. I look forward to working with them again.
Suryam K.
Good service and very informative!
Janet B.
I had a completely flat tire at a local hotel this morning. Zander answered my call on my first try at 7:30am. He sent Larry out to add air in my tire so then I could follow Larry to the shop for the repair. Both Zander and Larry were huge in saving me a ton of aggregation this morning. They got me back on the road in about an hour. I highly recommend Carfix. You will not be disappointed
Dan M.
Went there for a small oil leak. Was just a bad gasket on the drain plug. Fixed it at no charge, since they did the last oil change. First class place that I will keep going to!! Great and friendly staff as well!
William H.
The staff was really cool and they got my stuff done that I needed done on my sprinter van good place to get your vehicle fixed
Caleb V.
Even though I only had the inspection done today and received diagnostics report, I Do want to point out that through every part of the service i was impressed. They truly go above the standard of service. The front desk was very respectful. They were not pushy and explained in detail everything that they found on the vehicle and prioritized safety concerns. When i'm ready to have any service done on my vehicle, I would highly recommend them.
Gwendolyn H.
Carfix team always handle my vehicle and my husband's with great care. Have been with them since moving here 3 years ago. Not going anywhere else
Deborah J.
Great customer service. Everyone went above and beyond to fix my AC. Thank you
Linda M.
Awesome people. Our Tahoe has been sitting there for almost a month, we're not going to have it fixed. NOTHING TO DO WITH CARFAX IT'S JUST A 2005 AND THE MONEY IS NOT WORTH IT.So we're waiting to have a towed and going to sell it for parts.PEOPLE ARE GREAT HERE
Online T.
Very reliable! Keep it up!
Carlos O.
First time bringing one of my cars here and the level of service was fantastic. One of the master technicians drove with me to fully understand the issues I was having so we were on the same page on what needed to be fixed. They gave me a ride back to my house, took care of reaching out and working with my warranty to get the work covered. I would highly recommend Carfix
Chad D.
I've been here twice now to fix stuff that was a bit past my knowledge level and the crew were always really chill and transparent about everything. They let you know even they find and have pictures to back it up and work with you on finding the best solution for your vehicle. There's nowhere else is trust my car now that it's been here. Thank y'all again!
Robert W.
My wife ‘s car died on her way to work. After dealing With being stuck in rush hour traffic and getting a tow. We called Xander at Carfix to see if he could help - not knowing the issue he said send it here we will take care of it. That they did. The problem was determined that day and fixed the next. Carfix even gave me a ride to pick up the car so that we had minimal loss of work time. Thank you Xander, Larry and the whole Carfix team.
Kim P.
Very professional and polite.
Sue J.
Xander is great! All of your staff have been very good to work with.
Jamie N.
Another great experience getting maintenance work done on my truck. Aaron made a great recommendation for new tires and the guys got it done fast.
James R.
I had a 9 am appointment and they were right on time and did a great job on my truck. I highly recommend there services.
Scott R
Called here and asked if they'd be able to take a look at some tires on a vehicle I was considering buying.15 minutes later I pulled up and Zander came out with a little tire gauge and some dad jokes. He checked out the tires, gave me some great info, and off I went.I wouldn't say I'm looking forward to buying tires but when I do I'll make sure to get them here!
Bob U.
Always helpful and honest in dealing with me. Dealership quality at small business prices!
Marlene H.
Very professional staff, very helpful and most of all so nice.
Fred D.
I'm new to the area and need a place to I can trust my car to forauto repairs. Based on reviews and location, CarFix was first on my list. Ivan was friendly and explained the North Carolina State inspection process to me. They did my oil change in a reasonable amount of time, and pointed our something on my car to keep an eye on. Zero pressure to upsell sell me on things I know I don't need. They are off to a great start in making me a regular customer.
Barrett B.
I just want to say that Carfix is the kind of Auto Shop I've been searching for, for a very long time. My car's transmission broke down and this was the only shop that could fit me in for a diagnostic and repair. The level of attention and customer service here is top notch compared to any other shop I called trying to get help.I had the pleasure of working with Damian and Xander (I think that's how you spell his name). Both talked to me like I was a long lost family member. If either were having a bad day, I never would have known.The staff here are all professional and informative. Not only do they tell you what's going on with your vehicle, they give you all the details you can handle, and then some. They don't pressure you or try to sell you on stuff you don't need at all and every suggestion is given in order of importance.10/10, I highly recommend. This will be where I go for all of my cars needs moving forward.
Kathleen G.
Dan Diggs did a good job. CARFIX is my cars home!
Al A.
If I could have given 10 stars I would. Very positive experience.
Jessica R.
Just got a quick inspection but while waiting I overheard several customer interactions and these guys are phenomenal. They dealt with rude customers, ridiculous requests, and impatience with kindness, empathy, and patience. In addition, the place is absolutely spotless.
Rucn M.
Always a great experience. Fair pricing for all of the services provided and they have always stood behind their work.
Lego W.
For my first time going to this location, I was extremely satisfied with the work done on my vehicle. Ivan was very professional and helped me with every question I had. My car had ended up staying longer than I anticipated, but Ivan helped out with a courtesy vehicle so that I wouldn’t miss work. He did an outstanding job and his customer service was incredible. If I could give him a 10 star rating I would.
Tyra M.
I called and was greatly surprised and blessed that they were able to fit me in. They did a great job at taking pictures, sharing them and sending me the inspection report.My only issue was that I was never called when the vehicle was done. I showed up before 5 to pick up my vehicle ( they close at 5 pm), and no one told me it was done and was told there was an issue with my battery. Just had the battery checked it was fine so surprised it showed up bad. Also, they took the coupon and thankful for that. The gentleman ( at the front) Mr. Garcia was very nice and kind when I was fussing about not being called to pick up. Overall worth returning for more work.
Melissa H.
Great customer service ! I brought my car in late afternoon and I had diagnostic results by end of day . They had me in a courtesy car that day, which was a huge deal for me . Will definitely use them for all my car needs .
Terrance W.
I recently visited CarFix and had an exceptional experience. The customer service was amazing - the staff were very informative and took the time to explain everything thoroughly. They not only told me about the issues with my car but also showed me the problems and explained the solutions in detail. Ivan, in particular, was outstanding. He made sure I understood every step of the repair process and was incredibly helpful and knowledgeable. I highly recommend CarFix for their top-notch service and expertise!
Kim W.
Easy to set an appointment online. In and out quickly. Very courteous staff!
Katelynn M.
Very nice people! Very fair. I forgot the name of the guy who helped me but he is a read head. Pretty cool guy! They also have a ride share program and they saved me about 30-50 dollars in Uber rides while they fixed my car. They also show proof of what’s wrong with your car with pictures so you don’t feel like you are getting screwed.
Aaron F.
World class customer service!
scarlet O.
We've been customers of this Carfix for the last ten years, and we have always gotten excellent care for our vehicles at a fair price.
Chance B.
I was able to drop off my car and leave it for the workday to get an oil change. There is a very friendly customer care employee at the front of the store, and their oil change is very well priced and gives much more mileage than I expected it to. In addition they conducted a huge inspection of my vehicle that I didn’t expect and they let me know a lot of information about it that I otherwise wouldn’t have known. I wrote so much that it feels like this could be seen as a Chat-GPT article but I’m real and I will definitely be switching this shop to my main car repair service center for the friendliness, convenience, and service I got here.
Danny W.
All in all, was treated well. Have been to this site several times. One of the office guys recognizes me and knows my name. I was disappointed after this trip/repair when I got home and my receipt was not detailed at all. No price for what things cost, no hourly rate. When I have something done, I like to see the expenses spelled out.
Quality Auto Repairs, and Affordable Tires at Carfix in Garner, NC
At Carfix Auto Repair & Tires Garner, we take pride in being the premier full-service maintenance and repair shop in the area. Our team of ASE Certified Master Technicians have over 100 years of experience diagnosing and repairing all types of vehicles, and with our best in class 5 year/50,000 mile warranty on repairs and services, you’re in safe hands.
If you are a vehicle owner in the Garner, North Carolina area, you should come down to CarFix at 248 Mast Dr. to learn more about the services we can provide. We can offer a full inspection of your vehicle to ensure it is running as well as possible. To keep your vehicle efficient and safe to drive, we also offer full repair and replacement services for your tires, brakes, engine and transmission, electrical system, or any other service you need to protect both you and your car. We also offer your routine maintenance needs including oil changes, tire rotations, and filter replacements.
Great experience with Tim, Xander and the entire team at Carfix. They were very helpful from my first phone call to the last. Will definitely be a repeat customer.
Jim D.
Everything went well, and they treated me like a valued customer.
bruce C.
Friendly crew. Everyone is amenable to your given situation and they earnestly try to meet your needs. The crew is exceptional when it comes to customer care. Best mechanics I've worked with in years. Keep up the GREAT work.
Tania G
I had 4 new tires & an alignment done here- excellent prices and service. I highly recommend! They also have a car service to drop & pick you up so you don't wait at the shop all day.
Judith M.
I came for a second opinion. They beat the original estimate by over$500 and fixed the problem the next day. Love this place!
Tom B.
The staff at Carfix were very professional. They replaced both front axles on my 2001 Honda Passport. Though it was a bigger job than they had planned, I wasn't charged any more than I was originally quoted. They were fair and honest with me and kept me up to date the whole time. They are now my "Go To" auto repair shop.
Isabel K.
When immediate attention has been needed have received prompt accommodation and service by professional and courteous service members.
Juanita M.
Very nice mechanics
Tam J.
The staff is so courteous and professional, Extremely thorough and reasonably priced.
Neon Phoenix G.
Friendly staff and comprehensive service. This carfix has been my no.1 go-to for three separate vehicles. Of course, all cars break down, but these guys know what they’re doing and have saved my skin, and my wallet more than once. I’d even go as far to say this is the best shop in the state. No bs, no unnecessary add-ons.
Carl R.
The Carfix guys in Garner are helpful, friendly, courteous, and proficient. I plan to take my 13-year car back there in a few months for more needed repairs. Carl Russ
deion K.
I just want to say that Elliott Baggett is one of the nicest men you'll meet from the first time calling carfix to the entering the building nothing but genuine vibe. He made me feel more comfortable than people I've known my while life. Thanks Elliot
James W.
Great job well done after all repairs were approved by the warranty company. They got to work explaining too me all the issues with my vehicle. Very professional and knowledgeable folks
Brandon R.
The staff at Carfix went above and beyond to help me even though I was only in for an oil change and was barely spending any money. I received the same level of attention and service that one would expect from any luxury dealership. The price for a synthetic oily change was also extremely reasonable. 10/10 would recommend, and I definitely will be back for future services!
Brandy M.
Love Car fix everyone is so friendly I would highly recommend to anyone.
parth S.
Easy to work with, transparent quote and quick resolution. Will work with them again
Deandre P.
Great quality and very nice people to work with
Doug D.
Front axil seals were leaking on all wheel drive vehicle, another shop gave a price more than double carfix. They were not only fair priced but I had my car back that afternoon. It is easy to se why they have 5 star ratings.
robert P.
Great service, great techs , my tech consulted me about a bushing problem to repair in the near future . Due to lack of funds I skipped the repairs at that time. All personnel were great with great . personality and let’s don’t forget the man driving the van who I like his kiddish remarks lol. Thanks again for all you do.
Lewellen
Went here for a 2nd opinion and they saved me a lot of money. Zander explained everything well and they have fair prices. I'd recommend them!
Joe C. T.
This repair facility is lucky to have Zander on their front line. He truly knows the meaning of customer service. He is the reason we keep coming back..
Jimmie L.
They done a very fine job have no complaints
Jose G.
Great job guys
Andre D.
I have always had an excellent experience with CarFix. While out of town, I needed a part replaced that was under their warranty. They coordinated with a local shop to order and install the part, keeping me updated throughout the process. Their customer service was top-notch, making a potentially stressful situation incredibly easy. Highly recommend CarFix for their professionalism and efficiency!
John A.
Had my Genesis inspected. They were very nice, friendly, fast & competent!
Steve S.
This was the 1st time I took my car there. This will be where I take my vehicle every time. I called them in the morning and told them the issue, they told me to bring it in, and I was ready by the end of the day. They fixed the issue and looked over my entire vehicle for any other issues. There were a couple other issues but they didn't try to pressure me into getting more work done. They were incredibly knowledge about everything and explained everything they did in detail. They have a new customer in me! I recommend this place to everybody.
Mike W.
Excellent and thorough service! Was a painless experience from start to finish. Elliott will take good care of you.
Fran R.
Carfix, located in Garner NC is clean and well maintained. Staff are always warm, friendly and ready to help. Each time they do a total inspection to be sure it's safe to drive and to be sure small issues don't become big costly problems. I'm always very pleased to have them service my car. 5 Stars, every time!
Kirk S.
Had transmission issues, and needed a new one. Zander has been incredible to work with, very responsive and communicative, as well as dealing with our extended warranty company on our behalf. I would recommend Carfix any day of the week, thank you for your hard work!
2roodogg
Very courteous and professional.
Andrew M.
Great service and great location. How many locally owned shops have loaner cars? These guys make it so easy. Hadn’t been there in 2 years since I had free oil changes on a new car. Needed tires and was quoted by Mike the owner. Zander took over from there. A loaner was given so I didn’t have to kill my day. And 2 years later all of the same guys are still running the place!
Joel N.
Always enjoy working with the folks, very thorough and to the point.
lisa B.
Have used Carfix for years for our car repairs, happy with the service and professionalism. Would recommend and will go back again when needed.
Steve M.
Car Fix has always backed their work up on any repair. My wife needed a battery that was under warranty from auto parts store. Zander provided great customer service by making arrangements for delivery and replacement at no charge.
Robin H.
While traveling to Raleigh last week my left front tire picked up a large bolt. I called, explained my situation and Elliot said, Bring it on over, we'll take care of you.We've been a customer of Carfix for at least 15+ years. At no time have we ever felt we were being taken advantage of for any work performed.We love we get phone calls describing what was found and possible solutions- with pictures.We HIGHLY recommend Carfix for their OUTSTANDING customer service and work.p.s to our surprise, Elliott did not charge us for the tire plug! We love that team of mechanics and will continue to return.
Brenda B.
What an amazing experience. I was passing thru Raleigh and had a tire blow out when I hit a pothole in the rain. Zander and team went above and beyond to welcome me and reassure me that it would be ok. Such timely service, everyone was so polite and professional. They did an incredible job to get me back on the road in a timely manner. The manager even drove to the distributor to pick up the tire I needed. Thanks CarFix team of Garner, you are amazing! Customer service extraordinaire. 👏👏👏
adamog45
Great Company. Awesome People. Top Quality Workmanship, Management and Staff. Pleasure. Tyson, Zander, Nick, Ken, Jr, Elliot and of course Mike. Great People. Just to mention a few of the staff. Carfix is my go to place for life 100%
Paul D.
Great service. Very helpful during an emergency!!! A tad bit expensive, but you get what you pay for. Thanks!!
Anthony W.
I learned about CARFIX from AAA many years ago. I didn't use they at the time because it didn't seem convenient, but I kept hearing good things about them. I recently received unprofessional service at another mechanic shop and was in need of a more reputable shop. I went to CARFIX and spoke with Zander. He talked to me and let me tour the shop and showed me how the shop and good family values were a great mix. I took Mercedes to them recently for a routine oil change and after they performed a great inspection they found many safety issues that my previous shop wasn't finding. They do great work and I will be with them for a long time. I trust them and they're values. I highly recommend this shop.
chris C.
My first time visiting was a great experience, actually from the phone call making the appointment, I felt like they really cared and appreciated my business. They were very opened and transparent about what needed to be done. I definitely recommend carfax. I was at the Clayton location.
Patsy L.
Totally awesome experience. They helped me get my car towed, warranty claim processed, and provided a loaner car while my SUV was getting repairs. Kept me informed throughout the whole process. I will definitely take all of my vehicles here for repairs and routine maintenance.
M. L.
These guys took care of my car and handled my CarMax warranty excellently. I look forward to working with them again.
Suryam K.
Good service and very informative!
Janet B.
I had a completely flat tire at a local hotel this morning. Zander answered my call on my first try at 7:30am. He sent Larry out to add air in my tire so then I could follow Larry to the shop for the repair. Both Zander and Larry were huge in saving me a ton of aggregation this morning. They got me back on the road in about an hour. I highly recommend Carfix. You will not be disappointed
Dan M.
Went there for a small oil leak. Was just a bad gasket on the drain plug. Fixed it at no charge, since they did the last oil change. First class place that I will keep going to!! Great and friendly staff as well!
William H.
The staff was really cool and they got my stuff done that I needed done on my sprinter van good place to get your vehicle fixed
Caleb V.
Even though I only had the inspection done today and received diagnostics report, I Do want to point out that through every part of the service i was impressed. They truly go above the standard of service. The front desk was very respectful. They were not pushy and explained in detail everything that they found on the vehicle and prioritized safety concerns. When i'm ready to have any service done on my vehicle, I would highly recommend them.
Gwendolyn H.
Carfix team always handle my vehicle and my husband's with great care. Have been with them since moving here 3 years ago. Not going anywhere else
Deborah J.
Great customer service. Everyone went above and beyond to fix my AC. Thank you
Linda M.
Awesome people. Our Tahoe has been sitting there for almost a month, we're not going to have it fixed. NOTHING TO DO WITH CARFAX IT'S JUST A 2005 AND THE MONEY IS NOT WORTH IT.So we're waiting to have a towed and going to sell it for parts.PEOPLE ARE GREAT HERE
Online T.
Very reliable! Keep it up!
Carlos O.
First time bringing one of my cars here and the level of service was fantastic. One of the master technicians drove with me to fully understand the issues I was having so we were on the same page on what needed to be fixed. They gave me a ride back to my house, took care of reaching out and working with my warranty to get the work covered. I would highly recommend Carfix
Chad D.
I've been here twice now to fix stuff that was a bit past my knowledge level and the crew were always really chill and transparent about everything. They let you know even they find and have pictures to back it up and work with you on finding the best solution for your vehicle. There's nowhere else is trust my car now that it's been here. Thank y'all again!
Robert W.
My wife ‘s car died on her way to work. After dealing With being stuck in rush hour traffic and getting a tow. We called Xander at Carfix to see if he could help - not knowing the issue he said send it here we will take care of it. That they did. The problem was determined that day and fixed the next. Carfix even gave me a ride to pick up the car so that we had minimal loss of work time. Thank you Xander, Larry and the whole Carfix team.
Kim P.
Very professional and polite.
Sue J.
Xander is great! All of your staff have been very good to work with.
Jamie N.
Another great experience getting maintenance work done on my truck. Aaron made a great recommendation for new tires and the guys got it done fast.
James R.
I had a 9 am appointment and they were right on time and did a great job on my truck. I highly recommend there services.
Scott R
Called here and asked if they'd be able to take a look at some tires on a vehicle I was considering buying.15 minutes later I pulled up and Zander came out with a little tire gauge and some dad jokes. He checked out the tires, gave me some great info, and off I went.I wouldn't say I'm looking forward to buying tires but when I do I'll make sure to get them here!
Bob U.
Always helpful and honest in dealing with me. Dealership quality at small business prices!
Marlene H.
Very professional staff, very helpful and most of all so nice.
Fred D.
I'm new to the area and need a place to I can trust my car to forauto repairs. Based on reviews and location, CarFix was first on my list. Ivan was friendly and explained the North Carolina State inspection process to me. They did my oil change in a reasonable amount of time, and pointed our something on my car to keep an eye on. Zero pressure to upsell sell me on things I know I don't need. They are off to a great start in making me a regular customer.
Barrett B.
I just want to say that Carfix is the kind of Auto Shop I've been searching for, for a very long time. My car's transmission broke down and this was the only shop that could fit me in for a diagnostic and repair. The level of attention and customer service here is top notch compared to any other shop I called trying to get help.I had the pleasure of working with Damian and Xander (I think that's how you spell his name). Both talked to me like I was a long lost family member. If either were having a bad day, I never would have known.The staff here are all professional and informative. Not only do they tell you what's going on with your vehicle, they give you all the details you can handle, and then some. They don't pressure you or try to sell you on stuff you don't need at all and every suggestion is given in order of importance.10/10, I highly recommend. This will be where I go for all of my cars needs moving forward.
Kathleen G.
Dan Diggs did a good job. CARFIX is my cars home!
Al A.
If I could have given 10 stars I would. Very positive experience.
Jessica R.
Just got a quick inspection but while waiting I overheard several customer interactions and these guys are phenomenal. They dealt with rude customers, ridiculous requests, and impatience with kindness, empathy, and patience. In addition, the place is absolutely spotless.
Rucn M.
Always a great experience. Fair pricing for all of the services provided and they have always stood behind their work.
Lego W.
For my first time going to this location, I was extremely satisfied with the work done on my vehicle. Ivan was very professional and helped me with every question I had. My car had ended up staying longer than I anticipated, but Ivan helped out with a courtesy vehicle so that I wouldn’t miss work. He did an outstanding job and his customer service was incredible. If I could give him a 10 star rating I would.
Tyra M.
I called and was greatly surprised and blessed that they were able to fit me in. They did a great job at taking pictures, sharing them and sending me the inspection report.My only issue was that I was never called when the vehicle was done. I showed up before 5 to pick up my vehicle ( they close at 5 pm), and no one told me it was done and was told there was an issue with my battery. Just had the battery checked it was fine so surprised it showed up bad. Also, they took the coupon and thankful for that. The gentleman ( at the front) Mr. Garcia was very nice and kind when I was fussing about not being called to pick up. Overall worth returning for more work.
Melissa H.
Great customer service ! I brought my car in late afternoon and I had diagnostic results by end of day . They had me in a courtesy car that day, which was a huge deal for me . Will definitely use them for all my car needs .
Terrance W.
I recently visited CarFix and had an exceptional experience. The customer service was amazing - the staff were very informative and took the time to explain everything thoroughly. They not only told me about the issues with my car but also showed me the problems and explained the solutions in detail. Ivan, in particular, was outstanding. He made sure I understood every step of the repair process and was incredibly helpful and knowledgeable. I highly recommend CarFix for their top-notch service and expertise!
Kim W.
Easy to set an appointment online. In and out quickly. Very courteous staff!
Katelynn M.
Very nice people! Very fair. I forgot the name of the guy who helped me but he is a read head. Pretty cool guy! They also have a ride share program and they saved me about 30-50 dollars in Uber rides while they fixed my car. They also show proof of what’s wrong with your car with pictures so you don’t feel like you are getting screwed.
Aaron F.
World class customer service!
scarlet O.
We've been customers of this Carfix for the last ten years, and we have always gotten excellent care for our vehicles at a fair price.
Chance B.
I was able to drop off my car and leave it for the workday to get an oil change. There is a very friendly customer care employee at the front of the store, and their oil change is very well priced and gives much more mileage than I expected it to. In addition they conducted a huge inspection of my vehicle that I didn’t expect and they let me know a lot of information about it that I otherwise wouldn’t have known. I wrote so much that it feels like this could be seen as a Chat-GPT article but I’m real and I will definitely be switching this shop to my main car repair service center for the friendliness, convenience, and service I got here.
Danny W.
All in all, was treated well. Have been to this site several times. One of the office guys recognizes me and knows my name. I was disappointed after this trip/repair when I got home and my receipt was not detailed at all. No price for what things cost, no hourly rate. When I have something done, I like to see the expenses spelled out.
