Heather & Richard were super helpful and took great care to get my vehicle back on the road.Thanks guys,Thomas
C B C.
Extremely straightforward about issues with Dodge Ram 1500, prioritized work to be done to get me back on the road and back to work. Prices for services few bucks less than estimate given by dealership which is always good plus I didn't have to wait 8 days for the repair. Parts in stock amd had truck back a day earlier than promised. Appreciate the technician/mechanics advice about what's next to maintain truck and the awesome front desk staff who called and texted me with updates and numbers. Could've had it done cheaper but glad we came here for their expertise and especially the warrant I couldn't get from my buddy. Thanks Carfix.
Mike M.
As always, the team at Carfix was there when we needed help. They got us on the schedule quickly, the car was ready when they said it would be and we got a full diagnostic report that helps us plan future scheduled maintenance to keep us on the road.
J K.
Great serviceHeather always treats us good,Definitely like the fact of choice of work to be done with no pressure.Car maintenance is very expensive these days .
Keith W H.
Thanks to everyone at Carfix. The service was excellent.
Greg S.
We had a miscommunication and they changed an air filter i didn’t approve, they removed the air filter and the charge from my bill.
John A.
Friendly and helpful folks.Did a fantastic job in searching down a totally rare Brake problem. I feel Much Safer on the road now.I appreciate the free checkout of everything under the hood.We will be going back in the future!
Jean P.
Great place to do business!
Rolland H.
Great service. Very nice and professional. Bill was way lower than I thought. Good place to go.
Erika L.
Very helpful and professional! I would not hesitate to bring my car here again!
Donnie L.
We had a pleasure with working with the great team at Carfix. They broke down what was needed to be done for our Vehicle based on severity, routine maintenance and add pictures depending on what was wrong. They also break the bill down very clearly and you get to choose what service you would like done and not. Very reasonable price's no bullshit charges. They had to get many parts for our Vehicle and they were very quick and responsive on what they needed to get and how long it will take (which was fairly quickly). We will be taking all of our vehicle's to this location for any issues and routine maintenance.
Richard S.
Heather was very helpful and went out of her way to help me with a recall. The tech had my vehicle in and out quick. He even caught that my wipers were torn and my tires were low. I will definitely recommend bringing your vehicles to this store.
Carolyn S.
Great service, friendly staff, and short wait. I highly recommend.
Rebecca C.
Wonderful car inspection just in time!
Samantha V.
So so helpful! I had a screw in my tire and they took great care of me!
Richard H.
Great Service!! Honest and friendly. Just like a auto shop should be. Easy to schedule. Heather knows her business and customers.
Madison B.
I highly recommend Carfix at Hillsborough Street. I've been bringing my cars here ever since I moved to Raleigh and have never been disappointed. My most recent experience was most excellent and I thank Kit for keeping me informed and getting my car back on the road quickly. Carfix is trustworthy and professional!
Pamela V.
After moving to the area we were pleased to find an auto repair shop that provided excellent service in a timely manner.
Charles S.
Fast, efficient and courteous
TJ R.
I showed up without an appointment to get a patch on my tire and, even though they had a day full of appointments, they were able to squeeze me in. Tire is repaired and had great service.
blake I.
Excellent work and clear communication while remaining competitively priced. What else could you want?
Anne S.
I’ve used this shop for my 12 year old Acura twice now. Both times the service has been excellent and I got a clear breakdown of estimated costs. I believe they are not the cheapest option, but their quality is high and the repairs are guaranteed for 5 years. It’s less expensive than the dealership, I get a much faster turnaround, and they are very responsive to questions. Highly recommend.
Mary M.
Friendly and good communication.
Amy V.
Heather is great! Had to reschedule my inspection due to illness, she worked with me and got my car in and done asap!
Ann O.
They worked me in at the last minute because I was headed out of town on a long trip and realized I needed an oil change. Super polite and nice and reasonably priced :-)
Landis M.
I had a wonderful experience at CarFix on Hillsborough Street. I went in for new brake pads and a state inspection. They were able to fit me in the same day - they dropped me off at my house while my car was being worked on, and picked me up when the car was ready! Christine and Heather provided outstanding customer service! Fair prices, honest staff, and a friendly vibe. I will definitely be returning for future auto repair needs. It’s great to have a place you can trust!
Christine S.
A pre-purchase once over for an older vehicle. The team at Carfix- Hillsborough St. location--once again provided me with honest, excellent, timely service. Heather is a super addition to the team. She was very helpful with this situation since there was a third party involved. Richard provided excellent service as always. He laid out a clear plan of action so decisions about the vehicle could be made. Thank you for taking care of me and my friend's car. Christine
Steven S.
In my experience Carfix on Hillsborough in Raleigh is doing a great job. I was able to get an appointment for an oil change on short notice. The staff were friendly and efficient. The job was done expeditiously. They informed me of additional work that I might want to have done, but there was no pressure. In short, they treated me as I would like to be treated.
Nicolas P.
Honest and helpful service for my inspection and re-inspection.
Tani C.
I am giving 5 stars to Heather & the service crew. Heather & our contact with her is the MAIN reason we decided to get the work done here. She understood our work schedules & her diligence made us so happy. The work done & warranty on the work is top notch. However the customer service Heather provided sold us on this shop above all others no matter the cost.
Betsy M.
Excellent service - always extremely helpful and knowledgeable!
Ashley W.
The front desk people are so nice and helpful!! My car was serviced so quickly!
Jennifer E.
Carfix was a professional and helpful from start to finish when our out of state college student had an unknown leak from under her car. Not only did the office staff (Christine and Heather) help communicate with me in a different state, but they made her feel comfortable. The prices were extremely fair and I can’t say enough about the customer service. We will definitely go back for any other car concerns. Highly recommend.
Robert S.
Very friendly!
Elle P.
A local gem and blessing. Richard services my vehicle and he was very knowledgeable and approachable. The customer service was excellent and the got my car back to me in no time. I would definitely recommend and go back in the future.
Thomas R.
Efficient and professional. Nice folks!
chenyin G.
Went there for the car inspection. Quick service and took care of everything for me.
Kathy D.
The team at Car Fix is great. Pricing is very transparent and the work is well done. We will continue to support this new addition our neighborhood! We have been very pleased. Adding to this review from a year ago. Carfix serviced my car again last week. Very pleased with the open communication and the fact that they completed a complex fix in record time. Still a five star!
Dianne M.
I found Carfix during the pandemic and have been using them ever since. Prompt, professional and honest.
Latisha B.
Excellent customer service.
Jane T.
Carfix checked the message about air conditioning on the car; added solution and confirmed there were no problem areas. Their repair expertise is trustworthy.
john L.
I couldn't be happier with the service Carfix gave me. I was in a real jam. My son was wrapping up finals at NC State, and I was flying in from Pittsburgh to help him move out when he noticed a bubble in the sidewall of a tire. Carfix was able to squeeze us in, replace the tire and didn't overcharge (actually the price I was charged was less than I had anticipated!) And the customer service from Ivan (a long-distance Steelers yinzer!!!) was fantastic! Carfix should be proud of the way their business operates.
Emily O.
My car needed a lot more work than I anticipated and these guys were fast, honest, thorough, and great communicators. Anthony and Ivan were so helpful and patient as they walked me through my service report and answered all of my questions. I’ll be back for any future maintenance! Overall, great experience.
Ercan Ç.
👎🏻👍🏻
Debra Davis _ Staff - L.
Carfix is very thorough and convenient. They took my car right in and fixed the problem quickly.
Don B.
Got my truck fixed right away staff knew what they were doing
Susan Z.
Great service. Worked with my schedule for quick and complete appointment. Clean waiting area. Friendly staff. Will use them again for maintenance!Highly recommend
Anthony R.
I'm so happy I found carfix. I needed 2 rear tires and they was able to get them in a reasonable time. Other places I called was taking to long to deliver or couldn't get the tires period. Elliott took care of everything i needed. Tires was delivered in 2 days after ordering them and the work along with one other issue i had was all taken care of the same day. Excellent car shop and everyone was very friendly. I look forward to returning to get my car health check done real soon. Also the lady that works up front with Elliott i owe her a muffin 🧁.Anthony Rush
M L
Came to this shop at the last minute just to get my tire pressure fixed. They took care of it quickly and were very courteous. Overall, a short but good experience.
Linda S.
Nice, professional, trustworthy staff and they do great work!
Lisa V.
Second time I have had my vehicle repaired here. Great experience
Tom B.
Excellent, honest service—I felt fully informed about the work that needed to be done & that which was optional. Highly recommend!l
Simon C.
Carfix are very thorough and friendly. They provided regular updates on the progress of the repairs and inspections including any additional issues or costs. The initial estimates were very close to the final costs.
michael B.
I visited Carfix today as a 1st time customer...I will definitely return for future maintenance/repair work. Anthony and the crew were very helpful. Explained everything well and quickly got my vehicle in. Keep up the good work 👏
Robert R.
These folks know their way around a vehicle! They are very responsive in their analysis, upfront about costs, and prompt in their execution. I consider Carfix my "go-to" for any/all vehicle repairs and maintenance!
Andrew T.
Thank you Anthony and crew
David S.
My car has had the check engine light on for a year. I told my last mechanic that I smelled gas, but he ignored me. I brought my car to Carfix, and I had an answer and a solution in a day! Professional service, great staff, quality work! Thank you all very much!
Kim S.
I feel very lucky to have CarFix as my repair shop. Richard and Anthony are the best! I would recommend CarFix and have recommended CarFix to all of my friends. It’s hard to find people that you trust and who do a fantastic job and so that’s why I say I feel very lucky to have them as my auto shop.
Karl B.
Very friendly, great amenities. Love the ride service. Excellent explanation of issues & followup to ensure satisfaction
J M.
This place is awesome! I recently had an oil leak and needed it taken care of asap. Anthony was able to get me scheduled in no time and was great to work with. Everyone was super friendly and helpful, the lobby was great, and they even have perks like providing transportation if you need it. Trustworthy and very professional!
Melissa L.
Staff was so caring with addressing my concerns and fast. Definitely the best mechanic shop i've came across! Will come back again.
Kristen W.
I went to Carfix after being at the dealership who tried to sell me on a $400 "necessary repair". After getting a second opinion at Carfix, they told me this was not the case and gave me much more practical and cost effective next steps. They will not try to upsell you! I definitely will be going back.
Mary O.
Carfix did a good job on this 2001 F-150. We made it to New Orleans without any problems
alice P.
Clearly explained condition of front end suspension system including photos. Excellent service!!!
Katie D.
Great location, reliable service, honest employees, and transparent communication. Exactly what you hope for in a car shop. Definitely recommend them!
Susan Z.
Great service. Excellent communication. Convenient location. Friendly staff.
Tammy K.
Took my car in for my oil change, and they showed me that one of my tires was very dry rotten - explained what it was and why i needed two tires for my road trip that weekend. Came in the next morning and got my tires replaced! Very friendly and cost effective. I will be using them again!
Matthew T.
2022 EDIT: My original review (below) was for this shop when it was White-Wall Auto Repair. I recently took a 2015 Chevy Equinox in for an oil change, engine and cabin air filters, and inspection. Carfix did the work quickly and at a super reasonable price. Really happy with their professionalism and quality of work. Will certainly trust them in the future.Reliable, fast, and trustworthy. Great auto repair shop.
Jeffrey S.
Very professional. Carfix noticed a repair covered by my warranty that the dealer checklist didn't find in the same week.
Sophie C.
I have used carfix on hillsboro Street multiple times. They are always super helpful and kind!
Quality Auto Repairs, and Affordable Tires at Carfix in Raleigh, NC
Are you in need of any vehicle service or repairs? If so, come down to Carfix Auto Repair & Tires Raleigh where you will be in the great hands of a team of ASE-certified technicians. When you do come here for your vehicle service needs, our team can provide any routine maintenance or repairs your car needs. You will also enjoy the extended 50,000-mile warranty that is applied to our repair services.
Carfix Auto Repair & Tires Raleigh continues to be a top service center due to the variety of repairs provided. Our team of skilled professionals can handle routine maintenance, such as oil changes and tire rotation services, as well as repairs and replacement for the most important parts of your vehicle, including your engine, transmission, and brake system. We also can help you find a new set of tires for your vehicle, which will ensure you remain properly protected even during more challenging weather situations.
Heather & Richard were super helpful and took great care to get my vehicle back on the road.Thanks guys,Thomas
C B C.
Extremely straightforward about issues with Dodge Ram 1500, prioritized work to be done to get me back on the road and back to work. Prices for services few bucks less than estimate given by dealership which is always good plus I didn't have to wait 8 days for the repair. Parts in stock amd had truck back a day earlier than promised. Appreciate the technician/mechanics advice about what's next to maintain truck and the awesome front desk staff who called and texted me with updates and numbers. Could've had it done cheaper but glad we came here for their expertise and especially the warrant I couldn't get from my buddy. Thanks Carfix.
Mike M.
As always, the team at Carfix was there when we needed help. They got us on the schedule quickly, the car was ready when they said it would be and we got a full diagnostic report that helps us plan future scheduled maintenance to keep us on the road.
J K.
Great serviceHeather always treats us good,Definitely like the fact of choice of work to be done with no pressure.Car maintenance is very expensive these days .
Keith W H.
Thanks to everyone at Carfix. The service was excellent.
Greg S.
We had a miscommunication and they changed an air filter i didn’t approve, they removed the air filter and the charge from my bill.
John A.
Friendly and helpful folks.Did a fantastic job in searching down a totally rare Brake problem. I feel Much Safer on the road now.I appreciate the free checkout of everything under the hood.We will be going back in the future!
Jean P.
Great place to do business!
Rolland H.
Great service. Very nice and professional. Bill was way lower than I thought. Good place to go.
Erika L.
Very helpful and professional! I would not hesitate to bring my car here again!
Donnie L.
We had a pleasure with working with the great team at Carfix. They broke down what was needed to be done for our Vehicle based on severity, routine maintenance and add pictures depending on what was wrong. They also break the bill down very clearly and you get to choose what service you would like done and not. Very reasonable price's no bullshit charges. They had to get many parts for our Vehicle and they were very quick and responsive on what they needed to get and how long it will take (which was fairly quickly). We will be taking all of our vehicle's to this location for any issues and routine maintenance.
Richard S.
Heather was very helpful and went out of her way to help me with a recall. The tech had my vehicle in and out quick. He even caught that my wipers were torn and my tires were low. I will definitely recommend bringing your vehicles to this store.
Carolyn S.
Great service, friendly staff, and short wait. I highly recommend.
Rebecca C.
Wonderful car inspection just in time!
Samantha V.
So so helpful! I had a screw in my tire and they took great care of me!
Richard H.
Great Service!! Honest and friendly. Just like a auto shop should be. Easy to schedule. Heather knows her business and customers.
Madison B.
I highly recommend Carfix at Hillsborough Street. I've been bringing my cars here ever since I moved to Raleigh and have never been disappointed. My most recent experience was most excellent and I thank Kit for keeping me informed and getting my car back on the road quickly. Carfix is trustworthy and professional!
Pamela V.
After moving to the area we were pleased to find an auto repair shop that provided excellent service in a timely manner.
Charles S.
Fast, efficient and courteous
TJ R.
I showed up without an appointment to get a patch on my tire and, even though they had a day full of appointments, they were able to squeeze me in. Tire is repaired and had great service.
blake I.
Excellent work and clear communication while remaining competitively priced. What else could you want?
Anne S.
I’ve used this shop for my 12 year old Acura twice now. Both times the service has been excellent and I got a clear breakdown of estimated costs. I believe they are not the cheapest option, but their quality is high and the repairs are guaranteed for 5 years. It’s less expensive than the dealership, I get a much faster turnaround, and they are very responsive to questions. Highly recommend.
Mary M.
Friendly and good communication.
Amy V.
Heather is great! Had to reschedule my inspection due to illness, she worked with me and got my car in and done asap!
Ann O.
They worked me in at the last minute because I was headed out of town on a long trip and realized I needed an oil change. Super polite and nice and reasonably priced :-)
Landis M.
I had a wonderful experience at CarFix on Hillsborough Street. I went in for new brake pads and a state inspection. They were able to fit me in the same day - they dropped me off at my house while my car was being worked on, and picked me up when the car was ready! Christine and Heather provided outstanding customer service! Fair prices, honest staff, and a friendly vibe. I will definitely be returning for future auto repair needs. It’s great to have a place you can trust!
Christine S.
A pre-purchase once over for an older vehicle. The team at Carfix- Hillsborough St. location--once again provided me with honest, excellent, timely service. Heather is a super addition to the team. She was very helpful with this situation since there was a third party involved. Richard provided excellent service as always. He laid out a clear plan of action so decisions about the vehicle could be made. Thank you for taking care of me and my friend's car. Christine
Steven S.
In my experience Carfix on Hillsborough in Raleigh is doing a great job. I was able to get an appointment for an oil change on short notice. The staff were friendly and efficient. The job was done expeditiously. They informed me of additional work that I might want to have done, but there was no pressure. In short, they treated me as I would like to be treated.
Nicolas P.
Honest and helpful service for my inspection and re-inspection.
Tani C.
I am giving 5 stars to Heather & the service crew. Heather & our contact with her is the MAIN reason we decided to get the work done here. She understood our work schedules & her diligence made us so happy. The work done & warranty on the work is top notch. However the customer service Heather provided sold us on this shop above all others no matter the cost.
Betsy M.
Excellent service - always extremely helpful and knowledgeable!
Ashley W.
The front desk people are so nice and helpful!! My car was serviced so quickly!
Jennifer E.
Carfix was a professional and helpful from start to finish when our out of state college student had an unknown leak from under her car. Not only did the office staff (Christine and Heather) help communicate with me in a different state, but they made her feel comfortable. The prices were extremely fair and I can’t say enough about the customer service. We will definitely go back for any other car concerns. Highly recommend.
Robert S.
Very friendly!
Elle P.
A local gem and blessing. Richard services my vehicle and he was very knowledgeable and approachable. The customer service was excellent and the got my car back to me in no time. I would definitely recommend and go back in the future.
Thomas R.
Efficient and professional. Nice folks!
chenyin G.
Went there for the car inspection. Quick service and took care of everything for me.
Kathy D.
The team at Car Fix is great. Pricing is very transparent and the work is well done. We will continue to support this new addition our neighborhood! We have been very pleased. Adding to this review from a year ago. Carfix serviced my car again last week. Very pleased with the open communication and the fact that they completed a complex fix in record time. Still a five star!
Dianne M.
I found Carfix during the pandemic and have been using them ever since. Prompt, professional and honest.
Latisha B.
Excellent customer service.
Jane T.
Carfix checked the message about air conditioning on the car; added solution and confirmed there were no problem areas. Their repair expertise is trustworthy.
john L.
I couldn't be happier with the service Carfix gave me. I was in a real jam. My son was wrapping up finals at NC State, and I was flying in from Pittsburgh to help him move out when he noticed a bubble in the sidewall of a tire. Carfix was able to squeeze us in, replace the tire and didn't overcharge (actually the price I was charged was less than I had anticipated!) And the customer service from Ivan (a long-distance Steelers yinzer!!!) was fantastic! Carfix should be proud of the way their business operates.
Emily O.
My car needed a lot more work than I anticipated and these guys were fast, honest, thorough, and great communicators. Anthony and Ivan were so helpful and patient as they walked me through my service report and answered all of my questions. I’ll be back for any future maintenance! Overall, great experience.
Ercan Ç.
👎🏻👍🏻
Debra Davis _ Staff - L.
Carfix is very thorough and convenient. They took my car right in and fixed the problem quickly.
Don B.
Got my truck fixed right away staff knew what they were doing
Susan Z.
Great service. Worked with my schedule for quick and complete appointment. Clean waiting area. Friendly staff. Will use them again for maintenance!Highly recommend
Anthony R.
I'm so happy I found carfix. I needed 2 rear tires and they was able to get them in a reasonable time. Other places I called was taking to long to deliver or couldn't get the tires period. Elliott took care of everything i needed. Tires was delivered in 2 days after ordering them and the work along with one other issue i had was all taken care of the same day. Excellent car shop and everyone was very friendly. I look forward to returning to get my car health check done real soon. Also the lady that works up front with Elliott i owe her a muffin 🧁.Anthony Rush
M L
Came to this shop at the last minute just to get my tire pressure fixed. They took care of it quickly and were very courteous. Overall, a short but good experience.
Linda S.
Nice, professional, trustworthy staff and they do great work!
Lisa V.
Second time I have had my vehicle repaired here. Great experience
Tom B.
Excellent, honest service—I felt fully informed about the work that needed to be done & that which was optional. Highly recommend!l
Simon C.
Carfix are very thorough and friendly. They provided regular updates on the progress of the repairs and inspections including any additional issues or costs. The initial estimates were very close to the final costs.
michael B.
I visited Carfix today as a 1st time customer...I will definitely return for future maintenance/repair work. Anthony and the crew were very helpful. Explained everything well and quickly got my vehicle in. Keep up the good work 👏
Robert R.
These folks know their way around a vehicle! They are very responsive in their analysis, upfront about costs, and prompt in their execution. I consider Carfix my "go-to" for any/all vehicle repairs and maintenance!
Andrew T.
Thank you Anthony and crew
David S.
My car has had the check engine light on for a year. I told my last mechanic that I smelled gas, but he ignored me. I brought my car to Carfix, and I had an answer and a solution in a day! Professional service, great staff, quality work! Thank you all very much!
Kim S.
I feel very lucky to have CarFix as my repair shop. Richard and Anthony are the best! I would recommend CarFix and have recommended CarFix to all of my friends. It’s hard to find people that you trust and who do a fantastic job and so that’s why I say I feel very lucky to have them as my auto shop.
Karl B.
Very friendly, great amenities. Love the ride service. Excellent explanation of issues & followup to ensure satisfaction
J M.
This place is awesome! I recently had an oil leak and needed it taken care of asap. Anthony was able to get me scheduled in no time and was great to work with. Everyone was super friendly and helpful, the lobby was great, and they even have perks like providing transportation if you need it. Trustworthy and very professional!
Melissa L.
Staff was so caring with addressing my concerns and fast. Definitely the best mechanic shop i've came across! Will come back again.
Kristen W.
I went to Carfix after being at the dealership who tried to sell me on a $400 "necessary repair". After getting a second opinion at Carfix, they told me this was not the case and gave me much more practical and cost effective next steps. They will not try to upsell you! I definitely will be going back.
Mary O.
Carfix did a good job on this 2001 F-150. We made it to New Orleans without any problems
alice P.
Clearly explained condition of front end suspension system including photos. Excellent service!!!
Katie D.
Great location, reliable service, honest employees, and transparent communication. Exactly what you hope for in a car shop. Definitely recommend them!
Susan Z.
Great service. Excellent communication. Convenient location. Friendly staff.
Tammy K.
Took my car in for my oil change, and they showed me that one of my tires was very dry rotten - explained what it was and why i needed two tires for my road trip that weekend. Came in the next morning and got my tires replaced! Very friendly and cost effective. I will be using them again!
Matthew T.
2022 EDIT: My original review (below) was for this shop when it was White-Wall Auto Repair. I recently took a 2015 Chevy Equinox in for an oil change, engine and cabin air filters, and inspection. Carfix did the work quickly and at a super reasonable price. Really happy with their professionalism and quality of work. Will certainly trust them in the future.Reliable, fast, and trustworthy. Great auto repair shop.
Jeffrey S.
Very professional. Carfix noticed a repair covered by my warranty that the dealer checklist didn't find in the same week.
Sophie C.
I have used carfix on hillsboro Street multiple times. They are always super helpful and kind!
