Just wanted to say thanks to Zander an the Carfix team for the amazing work they do. Got transmission work done was informed throughout the whole process. Got it done when they sed they would very appreciated thanks again.
Ashley S.
I've trusted them for years. They've helped me with a pre-purchase inspection and other services on my Camry and have recently completed a brake repair on my RAV4. I worked with Jimmy a couple of years back and Ivan recently helped me. Both have been professional and understanding. The complimentary shuttle and loaner car definitely have made things easier.
Dandrea B.
I’m here to rave about Zander. If you haven’t had the “Zander Customer Service Experience”, you haven’t experienced TOP TIER customer service!Zander made my auto warranty repairs seamless and easy! He explained the details every step of the way, was pro active in noting my concerns, made sure I had a loaner while my car was being repaired and was an absolute pleasure to work with.THANK YOU Zander for an amazing experience with Car Fix! As long as he’s there, I’ll forever be a loyal customer.
Larry Y.
They did an excellent job of repairs and working with my aftermarket warranty co to give me the best value for my money.
Jackie T.
The best place to take your car. They treat you like family and are always transparent with what needs to be done and what can wait. I will not take my car anywhere else!
Lynn H.
I had a great experience. I was given a time frame and they didn't try to sale me anything else. The professionalism was top notch. I had a bad experience 3 weeks before and I wanted to use a hometown business. 👍👍
Kristy R.
I thought I had a serpentine belt issue and I did but the main problem happened to be that the harmonic balancer was messed up which is what they found upon their inspection, this caused some pulleys to shift which cut my serpentine belt. I called right when they opened and filled them in on what I thought was going on and told them I was having the car towed to them. They have a great system where they text you updates and ask if you approve the work to be done and their inspection was incredibly thorough even including pictures. I spoke mostly with Jacob and Ivan and they were really friendly and helpful. The cutest thing happened when I was leaving, they have custom teddy bears and they knew I had two kiddos and sent me home with two bears for them which they of course loved. The best part of all of this is they have a few financing lenders they work with so it makes these big unexpected expenses a little easier to handle.
Leslie F.
Terrific experience with Ivan! Very communicative and ensured I understood the issues and repairs needed. Fast service and lovely facilities .
Christine L.
After hitting an animal, my car had a busted radiator and ac condenser. The Carfix team was awesome! Got my car in, assessed the mechanical damages, and made repairs swiftly! 100% professional. Ivan, my service representative, was a pleasure to work with. Thanks for taking care of me and my family.
Lisa B.
I had a prompt, courteous experience with Ivan who set my appointment and scheduled me for the courtesy shuttle to work. Photos were sent of the findings and an estimate for additional work was explained and recommendations were made.The shuttle driver gave me first class treatment from the drive to work and picking me up after work to return to the Carfix store.The car runs better than before and mileage has increased from before the service was performed. I am delighted to recommend the Garner Carfix to anyone who appreciates a courteous, competitive and competent shop!
Oleg G.
The oil change went smooth, absolutely no issues. I even got a ride home and later back to the shop to pick up my car. And the price for this overall service with a coupon discount was unparalleled.
Tony C.
Awesome customer service! Took care of me and my vehicle, quickly and professionally. Will not be having my vehicle serviced any where else
Life behind the W.
Absolutely the best experience we have had, pictures and video of repairs are sent, Ivan you are fabulous and have won over this person as a life long future customer, wish we had come to y'all sooner but none the less thanks to the other reviews we see how different and professional y'all are 👍Thank you a head above the rest.
Jeff Jones (.
Friendly service, good work. Only complaint is they take a long time to check car and offer lots of, in my mind, unnecessary services.
Michael R.
I have a class B van that needed repairs. Called all over Raleigh, and no one was able to work on it. Called these guys. They got me in fast and fixed van quickly, and it runs better than it ever has. I highly recommend them.
Kar L.
amazing place! my car broke down near here at like 3 in the morning and they got me in first thing in the morning to get my car fixed so i could get back on the road. Zander was amazing he was so attentive and everyone here was so helpful and nice, we had my two animals and they watched them for us so we could get food! could not recommend this place enough!
Kim R.
Would highly recommend . Excellent customer service. Very informative & explaining needed service. Will definitely be back for maintenance on my mom’s vehicle. Many thanks for the great work.
J R.
I had brakes repaired and CV joints/axles replaced. CarFix scheduled me quickly and completed the repairs in one day. They provide a shuttle service to and from the repair shop for the convenience of the customers. I'll be using them again for vehicle repairs.
Kerry R K.
Go see Zander car Carfix Garner. He will remember your name and what you are there for before you even have a chance to ask. I am always greeted promptly, communication on the status of my repairs is timely, and the shuttle service is great when you can't stick around. Carfix always has coupons to help in the overall cost of the service. I highly recommend you visit them for your next service or repair. Ask for Zander!
Cheryl
I stopped by this location today to have a headlight replaced. The customer service was excellent and, although a quick fix, my visit was not time consuming. I have just moved into the area from the Knightdale and will bring my vehicle here for my routine maintenance needs from now on. The staff were knowledgeable, professional and kind.
Geoff S.
Zander was a great person to work with! Helped out from the beginning to the end dealing with my insurance company! Great job all around!
Donna S.
Very professional. Liked availability of shuttle service.
M C
Always great service. Love the warranty too.
Jenn H.
Broke down 2hrs from home and these guys took great care of me and Allie the Acura.
Igor M.
I'm extremely impressed by this car repair shop. Courteous, professional, great communication. Repairs were completed quickly. I really liked the transparency of the inspection and the pictures to accompany the identified problems. Nobody likes car problems, but this is where I'm going to get them fixed from now on.
Bill and Diana L.
Very thorough knowledge of European cars. Highly recommend. Make sure you give them ample amount of days to work on vehicle if there is a lot of work to be done. As far as the $25 gift for writing a review - not so good. They didn't deduct my previous $25 reward toward a large sum of work. I doubt i will get $25 for this review, even after mentioning the discount when brought in. They don't track it or the record of the review.
Devon G.
Always a great experience at Carfix. Zander is the best! Only place I'll take my cars.
Kailyn C.
Everyone was really nice! They put in all of the coupons they could, even offer a free “shuttle” to pick you up and drop off if you need, they send pictures of the issues with your car and go over everything in detail for there’s no shadiness. They were able to get me in the next day too! I’ll be using them every time.I worked closely with Zander (he was awesome!) and the shuttle driver was very friendly and safe driver. Thanks! I’ll be back!
Kara R.
The staff at Carfix are all very professional, thorough and treat customers with respect. I appreciate not only the customer service I receive when I bring my car in, but the additional details such as pictures of vehicle problem areas, shuttle service, water and coffee area, clean facilities, and overall confidence in what I'm presented by the team regarding my vehicle.
Traci B.
They are always professional when you call and when you are in their shop. I like that they took their time on my vehicle during it's inspection. There were a few things that needed to be addresses and were fixed. Other places probably just would have passed you and not fixed the little things. I appreciate their customer service .
José Manuel V.
The Best Mechanical Shop in NC, all the team it's fantastic, with a high experience and professionally when fix a cars. Thanks you every body.
Christopher D.
Fixed my son's car.
Lyle R.
We use Carfix for all of our auto maintenance and have for the last12 yo 15 years. We believe they're one of the best. Thsnk you guys you are appreciated. You cannot beat Tyson & Zander for customer service.
Melissa R.
These guys are great! Customer service is top notch and the staff are really skilled and knowledgeable. Highly recommend!
Brett J.
Carfix in Garner, NC got me in super fast, changed my flat tire and got me back on the road within 40 minutes. The staff was super friendly and they even had the nicest shop dog named Archie. 10/10 experience!!!
Allen E.
Great service and friendly people.
Pierre M
This place is awesome! They are honest and look for ways to save you on your repairs or routine maintenance.
Myra O.
I've used Carfix Auto Repair two times now for my car's maintenance. Both experiences were exceptional. I appreciate the way they conduct business, the updates, recommendations, etc. The shuttle service is an added bonus. Being able to relax at home or get other things done while your vehicle is being serviced is a BIG PLUS for me. Carfix, thanks for your service, and I'll see you at our next appointment.
Mandy O.
I only have great things to say about this place. They have excellent customer service and suggested future work without making them seem threatening. Would highly recommend.
Chloe C.
Great guys! Great service! Zander is the best !!
Jeffrey G.
Great service and they take the time to explain what needs to be done and why. Carfax is my goto place.
susan B.
Great customer service...courtesy car while van was being worked on was so appreciated!
Donald D.
Carfix dose a wide array of repairs. This business is very professional and the repairs are done in a timely manner.Also,the employees are all very friendly.
Anne G.
I've been a happy customer of Carfix for over 20 years. Why? They are honest. They don't try to take advantage of those who don't know much about vehicle maintenance. And, they don't try to take advantage of women like most shops do. Plus, I've never had anything taken from my car while it has been in their care, even if I left a few dollar bills in the console.Carfix has a philosophy of responsible car maintenance, and if you bring your car in for any reason, even an inspection or an oil change, they do a free diagnostic to let you know what upcoming maintenance you may need on your vehicle. You can always ask about what's urgent, and what can wait, or for estimates for any one suggestion or a mix of suggestions. Many shops charge you extra for diagnostics, but Carfix doesn't. They help you plan and budget for your vehicle's regular upkeep.Let's say they suggest a brake job. If you say to go ahead with the brake job, and only afterwards ask to see the replaced brake pads, they will bring them to you. Or, if they suggest a repair, such as a brake job, they will show you a photo of your car's brake pads, so you can see the state they're in. They always allow you to make an informed decision about how you want to care for your vehicle and your budget.They also offer loaner cars you can use while your car is in the shop. Once I requested a loaner car when I made my appointment, but that day, they had too many requests for loaner cars. The owner, Mike Allen, who used to work out of the Garner 40/42 location (but is now generally at a different branch) actually decided to loan me his personal vehicle for the day, one honest soul to another.My "practice" husband was an auto mechanic and I'm familiar with many different mechanic shops and how they operate. Like someone at McDonald's who asks, "Would you like fries with that?" the service managers at Carfix do offer suggestions - because it's a business and it's their job to make those suggestions - but they service managers are kind and have never been pushy about it.I've had other shops literally put my vehicle on a lift and refuse to give it back to me, insisting that I had to pay for services I didn't agree to. I was only given back my keys after calling the cops. Carfix is the complete opposite. I recommend them very highly!
Kari H.
Found this place on a fluke and couldnt be more happy about it. Needed oil change and new tire and regular mechanic unavailable. Meanwhile found carfix and not only did they provide transportation to and from work so I could get work done on car on a workday but they also work with my warranty which my usual (and now past) mechanic would not so I was able to get some much needed roters, ac (much needed in this heat) and much more done for less than $1000. Been putting off work due to finances and availability as I am a single mom with little resources. They even loaned me a car when mine would take more than one day. Both Zander and Elliot in the front are wonderful and helpful and as someone who has trust issues with mechanics they have made me feel like this place has my back. About to drive to OK and back with my kids and for the first time ever I am not worried my car will survive our adventures! Highly recommend!
Krista B.
Truly fantastic people with incredible attention to detail!! My car was overheating and actually left me stranded on the side of the road. I decided to try carfix. It was a lucky choice. Zander managed to get me in that morning. As it turned out my radiator had cracked and leaked everywhere. There were a few other issues but Zander called and explained everything including what could wait and what was a priority. I've been to many different shops and none of them have done that before. When I realized it would take the day I worried about getting to and from my jobs. But I didn't need to worry Zander had it all in hand. He got me a shuttle ride home. He then arranged for the shuttle to pick me up in the morning, the shuttle driver Larry who is also so kind, arrived early! Zander had everything arranged when I got there and a few minutes later I walked out with a free loaner car! When I got my car back I was surprised among the things discussed the technician also managed to get my tps light off. I had been told by another shop that it was my sensor in that tire even though it had just been replaced, twice! They truly took the stress out of the whole situation. It is no more expensive than any other shop, and quite honestly cheaper than alot I've been too, they also offer financing which can be helpful for large repairs. Their attention to detail, extreme kindness, and effort to make sure you're able to remain as unaffected as possible really sets them over the top for me. I highly recommend them! A huge thanks to Zander for really taking the time to explain everything and going above and beyond to make things easiesst for me. And a big thank you to the technician who fixed my car which is running great now! You guys are truly remarkable!
Alex C.
Took great car of my daughters car. Great communications and timely service.
Sonya M.
I brought my car in for diagnostic and oil change. It was my first time here. I was impressed with the organization, cleanliness of the office ad great customer service from Zander! He explained what to expect and worked with me to help make sure I could have a car in time to pick up my kid. The shuttle service was a nice bonus and drivers Larry and Allan were nice and courteous. Zander worked with us to get our repairs completed same day and gave us clear and detailed info for what we needed now and what could wait til later. I will definitely be back!!
richardsmith631
Zander and crew have helped us with our three cars over the past few years. The facility is clean, the staff is professional, and we let everyone know of our fantastic experiences with Zander and Carfix. My inlaws are now trusted customers due to the impeccable auto service we have received over the years. Customer service is a lost art these days but not at Carfix!!
D J.
Amazing! I recently relocated here and man, these guys have been awesome! They took the time to walk me through the breakdown of the cost over the phone. Very courteous and friendly. I will be bring my other vehicles here.
Jeanine P.
I used Carfix for my older car and they did a great job keeping it in like-new condition. So I decided to bring my brand new car in for an inspection, oil change and tire rotation. Staff got me in quickly and were very pleasant...as always! I will definitely be back!
Rebecca C.
Zander was great! The process from appointment to repair completion was fantastic. Communication was great. Inspection reports with photos were clear and easy to understand. Shuttle service to and from carfix made having my car repaired hassle free. I won't go anywhere else!
Clay R.
This was my first time coming to Carfix and I highly recommended them! Zander was extremely professional and knowledgeable and the job was done fast. Will be coming back for any truck/car repairs in the future.
Pamela A.
Carfix was able to diagnose my problem with my lincoln and fix the problem in a very timely manner. I have three other cas and will definitely bring my business to them.
Anthony D.
Zander was amazing again, he never fails to impress us! He is always helpful and very considerate. Thank you helping us get our daughter’s car and my wife’s car ready for NC State Safety inspections! Thank you!!
Quang T.
Good service and friendly staffs.
Jeffrey De S.
I was having severe problems with the transmission in my car. I stopped by Carfix to see if they could fix the problem. I didn’t have an appointment bug they fit me in. They diagnosed the problem and fixed it. Unfortunately 2 days later, new and different problems arose. I again showed up without an appointment. The tech spent two hours running tests. The news was not good. Carfix could have fixed the problem and charged me for the repair, they provided information that the new problem was actually under a factory recall. They didn’t charge me for the diagnostic. They provided excellent service and were very honest. I will recommend this business to everyone. I plan to make Carfix the shop for all of the maintenance and repairs for all of my family’s vehicles.
Darla B.
The customer service here is amazing! Tyson was super nice and helpful and even checked up on me a few days later. I highly recommend Carfix in Garner!
Harry A.
Quick, Honest, & Affordable Service. For longer services, chauffeur will drive you home and office will call when the vehicle is complete. Outstanding!
Melodie
Fair pricing, trustworthy. Ask for Xander.
Michael S.
Top notch professionals right here. I’ve been taking my vehicle here for a bit depending on what’s needed. Zander and Tyson are my go to people and they treat you like royalty and family. Always kind, professional and most importantly … HONEST! My most recent transaction with them was for a sensor message type of thing. I have no idea what it was but they had a solution as always and got it fixed up in no time. The best thing is they offer a vehicle valet service. As a busy professional it may sound crazy but finding time to take my vehicle in can be challenging. Their facility is clean, modern and welcoming. One last point on their staff…I accidentally called their Raleigh location instead of Garner one day. When I realized the mistake instead of the person hanging up the phone…they actually took the time to look up the phone number for me. I think most people would’ve just hung up the phone. They have my business for life. If you’re looking for a place to get your car fixed…def give CarFix a call.
Dean M.
This place is totally tucked away in a corner, but it shouldn't scare you off. The service here was amazing and with the coupon I got tremendous value. They also have a shuttle service which is nice.
Jonathon B.
Great store and great staff. Super helpful and honest.
Fredrick M.
First time there, very courtesy and they have shuttle.
Donna B
Their customer service is amazing! Everyone I spoke with was friendly, knowledgeable and professional. They took time to answer all my questions. The store is clean with a very comfortable waiting area. I am completely satisfied and would highly recommend this location to anyone.
tim S.
I use to use Carfix over the past 21/2. There quality was always good. The last and final time I will use them I ended up losing 755.00. I am not mechanic so if I'm told the struts were bad. I knew that were covered by the warranty Well it was the shocks they are not covered and could have been put off.. Times are tuff for us all, We do not help getting in more dept
Orbelinda T.
Great costumer service that I ever hadnight recommended!!
AL M.
Nice ties!
Kymastry D.
Thanks from E.Wilson X6 Sounds Great ..
Matthew P.
Customer service here is on point. They are very helpful and knowledgeable. They also do great work and will keep you in the loop as they are working on your vehicle. Will and have recommended them to others
Chad P.
Very professional and great quality of work. I showed up in the AM and Zander was able to work me into the schedule. Great customer service!!! I will be using them for any future work and recommending them to my friends.
Zucchini I.
These guys are great. Got me in and out and let me know about all the issues I had without being pushy about getting them fixed. Thanks!
Mackenzie K.
We had nothing but a great experience after bringing our car here once the service engine light came on. They provided a price breakdown with their opinion of priority for each line item so that there were no surprises and we could decide which fixes to have them proceed with. We also appreciated that they provide a shuttle service since we only have one car. It made it extremely easy :) so happy to have a great go-to auto repair shop so close to home!
Paul C.
Great service, front office and service technicians.
Quality Auto Repairs, and Affordable Tires at Carfix in Garner, NC
At Carfix Auto Repair & Tires Garner, we take pride in being the premier full-service maintenance and repair shop in the area. Our team of ASE Certified Master Technicians have over 100 years of experience diagnosing and repairing all types of vehicles, and with our best in class 5 year/50,000 mile warranty on repairs and services, you’re in safe hands.
If you are a vehicle owner in the Garner, North Carolina area, you should come down to CarFix at 248 Mast Dr. to learn more about the services we can provide. We can offer a full inspection of your vehicle to ensure it is running as well as possible. To keep your vehicle efficient and safe to drive, we also offer full repair and replacement services for your tires, brakes, engine and transmission, electrical system, or any other service you need to protect both you and your car. We also offer your routine maintenance needs including oil changes, tire rotations, and filter replacements.
We are conveniently located just off exit 312 on I-40, take exit 312 then turn right on Glen road after the McDonalds, and then right onto Mast Drive after the BB&T bank building.
With a convenient location and plenty of parking, feel free to make an appointment with us or just drop in, we can’t wait to see you!
Just wanted to say thanks to Zander an the Carfix team for the amazing work they do. Got transmission work done was informed throughout the whole process. Got it done when they sed they would very appreciated thanks again.
Ashley S.
I've trusted them for years. They've helped me with a pre-purchase inspection and other services on my Camry and have recently completed a brake repair on my RAV4. I worked with Jimmy a couple of years back and Ivan recently helped me. Both have been professional and understanding. The complimentary shuttle and loaner car definitely have made things easier.
Dandrea B.
I’m here to rave about Zander. If you haven’t had the “Zander Customer Service Experience”, you haven’t experienced TOP TIER customer service!Zander made my auto warranty repairs seamless and easy! He explained the details every step of the way, was pro active in noting my concerns, made sure I had a loaner while my car was being repaired and was an absolute pleasure to work with.THANK YOU Zander for an amazing experience with Car Fix! As long as he’s there, I’ll forever be a loyal customer.
Larry Y.
They did an excellent job of repairs and working with my aftermarket warranty co to give me the best value for my money.
Jackie T.
The best place to take your car. They treat you like family and are always transparent with what needs to be done and what can wait. I will not take my car anywhere else!
Lynn H.
I had a great experience. I was given a time frame and they didn't try to sale me anything else. The professionalism was top notch. I had a bad experience 3 weeks before and I wanted to use a hometown business. 👍👍
Kristy R.
I thought I had a serpentine belt issue and I did but the main problem happened to be that the harmonic balancer was messed up which is what they found upon their inspection, this caused some pulleys to shift which cut my serpentine belt. I called right when they opened and filled them in on what I thought was going on and told them I was having the car towed to them. They have a great system where they text you updates and ask if you approve the work to be done and their inspection was incredibly thorough even including pictures. I spoke mostly with Jacob and Ivan and they were really friendly and helpful. The cutest thing happened when I was leaving, they have custom teddy bears and they knew I had two kiddos and sent me home with two bears for them which they of course loved. The best part of all of this is they have a few financing lenders they work with so it makes these big unexpected expenses a little easier to handle.
Leslie F.
Terrific experience with Ivan! Very communicative and ensured I understood the issues and repairs needed. Fast service and lovely facilities .
Christine L.
After hitting an animal, my car had a busted radiator and ac condenser. The Carfix team was awesome! Got my car in, assessed the mechanical damages, and made repairs swiftly! 100% professional. Ivan, my service representative, was a pleasure to work with. Thanks for taking care of me and my family.
Lisa B.
I had a prompt, courteous experience with Ivan who set my appointment and scheduled me for the courtesy shuttle to work. Photos were sent of the findings and an estimate for additional work was explained and recommendations were made.The shuttle driver gave me first class treatment from the drive to work and picking me up after work to return to the Carfix store.The car runs better than before and mileage has increased from before the service was performed. I am delighted to recommend the Garner Carfix to anyone who appreciates a courteous, competitive and competent shop!
Oleg G.
The oil change went smooth, absolutely no issues. I even got a ride home and later back to the shop to pick up my car. And the price for this overall service with a coupon discount was unparalleled.
Tony C.
Awesome customer service! Took care of me and my vehicle, quickly and professionally. Will not be having my vehicle serviced any where else
Life behind the W.
Absolutely the best experience we have had, pictures and video of repairs are sent, Ivan you are fabulous and have won over this person as a life long future customer, wish we had come to y'all sooner but none the less thanks to the other reviews we see how different and professional y'all are 👍Thank you a head above the rest.
Jeff Jones (.
Friendly service, good work. Only complaint is they take a long time to check car and offer lots of, in my mind, unnecessary services.
Michael R.
I have a class B van that needed repairs. Called all over Raleigh, and no one was able to work on it. Called these guys. They got me in fast and fixed van quickly, and it runs better than it ever has. I highly recommend them.
Kar L.
amazing place! my car broke down near here at like 3 in the morning and they got me in first thing in the morning to get my car fixed so i could get back on the road. Zander was amazing he was so attentive and everyone here was so helpful and nice, we had my two animals and they watched them for us so we could get food! could not recommend this place enough!
Kim R.
Would highly recommend . Excellent customer service. Very informative & explaining needed service. Will definitely be back for maintenance on my mom’s vehicle. Many thanks for the great work.
J R.
I had brakes repaired and CV joints/axles replaced. CarFix scheduled me quickly and completed the repairs in one day. They provide a shuttle service to and from the repair shop for the convenience of the customers. I'll be using them again for vehicle repairs.
Kerry R K.
Go see Zander car Carfix Garner. He will remember your name and what you are there for before you even have a chance to ask. I am always greeted promptly, communication on the status of my repairs is timely, and the shuttle service is great when you can't stick around. Carfix always has coupons to help in the overall cost of the service. I highly recommend you visit them for your next service or repair. Ask for Zander!
Cheryl
I stopped by this location today to have a headlight replaced. The customer service was excellent and, although a quick fix, my visit was not time consuming. I have just moved into the area from the Knightdale and will bring my vehicle here for my routine maintenance needs from now on. The staff were knowledgeable, professional and kind.
Geoff S.
Zander was a great person to work with! Helped out from the beginning to the end dealing with my insurance company! Great job all around!
Donna S.
Very professional. Liked availability of shuttle service.
M C
Always great service. Love the warranty too.
Jenn H.
Broke down 2hrs from home and these guys took great care of me and Allie the Acura.
Igor M.
I'm extremely impressed by this car repair shop. Courteous, professional, great communication. Repairs were completed quickly. I really liked the transparency of the inspection and the pictures to accompany the identified problems. Nobody likes car problems, but this is where I'm going to get them fixed from now on.
Bill and Diana L.
Very thorough knowledge of European cars. Highly recommend. Make sure you give them ample amount of days to work on vehicle if there is a lot of work to be done. As far as the $25 gift for writing a review - not so good. They didn't deduct my previous $25 reward toward a large sum of work. I doubt i will get $25 for this review, even after mentioning the discount when brought in. They don't track it or the record of the review.
Devon G.
Always a great experience at Carfix. Zander is the best! Only place I'll take my cars.
Kailyn C.
Everyone was really nice! They put in all of the coupons they could, even offer a free “shuttle” to pick you up and drop off if you need, they send pictures of the issues with your car and go over everything in detail for there’s no shadiness. They were able to get me in the next day too! I’ll be using them every time.I worked closely with Zander (he was awesome!) and the shuttle driver was very friendly and safe driver. Thanks! I’ll be back!
Kara R.
The staff at Carfix are all very professional, thorough and treat customers with respect. I appreciate not only the customer service I receive when I bring my car in, but the additional details such as pictures of vehicle problem areas, shuttle service, water and coffee area, clean facilities, and overall confidence in what I'm presented by the team regarding my vehicle.
Traci B.
They are always professional when you call and when you are in their shop. I like that they took their time on my vehicle during it's inspection. There were a few things that needed to be addresses and were fixed. Other places probably just would have passed you and not fixed the little things. I appreciate their customer service .
José Manuel V.
The Best Mechanical Shop in NC, all the team it's fantastic, with a high experience and professionally when fix a cars. Thanks you every body.
Christopher D.
Fixed my son's car.
Lyle R.
We use Carfix for all of our auto maintenance and have for the last12 yo 15 years. We believe they're one of the best. Thsnk you guys you are appreciated. You cannot beat Tyson & Zander for customer service.
Melissa R.
These guys are great! Customer service is top notch and the staff are really skilled and knowledgeable. Highly recommend!
Brett J.
Carfix in Garner, NC got me in super fast, changed my flat tire and got me back on the road within 40 minutes. The staff was super friendly and they even had the nicest shop dog named Archie. 10/10 experience!!!
Allen E.
Great service and friendly people.
Pierre M
This place is awesome! They are honest and look for ways to save you on your repairs or routine maintenance.
Myra O.
I've used Carfix Auto Repair two times now for my car's maintenance. Both experiences were exceptional. I appreciate the way they conduct business, the updates, recommendations, etc. The shuttle service is an added bonus. Being able to relax at home or get other things done while your vehicle is being serviced is a BIG PLUS for me. Carfix, thanks for your service, and I'll see you at our next appointment.
Mandy O.
I only have great things to say about this place. They have excellent customer service and suggested future work without making them seem threatening. Would highly recommend.
Chloe C.
Great guys! Great service! Zander is the best !!
Jeffrey G.
Great service and they take the time to explain what needs to be done and why. Carfax is my goto place.
susan B.
Great customer service...courtesy car while van was being worked on was so appreciated!
Donald D.
Carfix dose a wide array of repairs. This business is very professional and the repairs are done in a timely manner.Also,the employees are all very friendly.
Anne G.
I've been a happy customer of Carfix for over 20 years. Why? They are honest. They don't try to take advantage of those who don't know much about vehicle maintenance. And, they don't try to take advantage of women like most shops do. Plus, I've never had anything taken from my car while it has been in their care, even if I left a few dollar bills in the console.Carfix has a philosophy of responsible car maintenance, and if you bring your car in for any reason, even an inspection or an oil change, they do a free diagnostic to let you know what upcoming maintenance you may need on your vehicle. You can always ask about what's urgent, and what can wait, or for estimates for any one suggestion or a mix of suggestions. Many shops charge you extra for diagnostics, but Carfix doesn't. They help you plan and budget for your vehicle's regular upkeep.Let's say they suggest a brake job. If you say to go ahead with the brake job, and only afterwards ask to see the replaced brake pads, they will bring them to you. Or, if they suggest a repair, such as a brake job, they will show you a photo of your car's brake pads, so you can see the state they're in. They always allow you to make an informed decision about how you want to care for your vehicle and your budget.They also offer loaner cars you can use while your car is in the shop. Once I requested a loaner car when I made my appointment, but that day, they had too many requests for loaner cars. The owner, Mike Allen, who used to work out of the Garner 40/42 location (but is now generally at a different branch) actually decided to loan me his personal vehicle for the day, one honest soul to another.My "practice" husband was an auto mechanic and I'm familiar with many different mechanic shops and how they operate. Like someone at McDonald's who asks, "Would you like fries with that?" the service managers at Carfix do offer suggestions - because it's a business and it's their job to make those suggestions - but they service managers are kind and have never been pushy about it.I've had other shops literally put my vehicle on a lift and refuse to give it back to me, insisting that I had to pay for services I didn't agree to. I was only given back my keys after calling the cops. Carfix is the complete opposite. I recommend them very highly!
Kari H.
Found this place on a fluke and couldnt be more happy about it. Needed oil change and new tire and regular mechanic unavailable. Meanwhile found carfix and not only did they provide transportation to and from work so I could get work done on car on a workday but they also work with my warranty which my usual (and now past) mechanic would not so I was able to get some much needed roters, ac (much needed in this heat) and much more done for less than $1000. Been putting off work due to finances and availability as I am a single mom with little resources. They even loaned me a car when mine would take more than one day. Both Zander and Elliot in the front are wonderful and helpful and as someone who has trust issues with mechanics they have made me feel like this place has my back. About to drive to OK and back with my kids and for the first time ever I am not worried my car will survive our adventures! Highly recommend!
Krista B.
Truly fantastic people with incredible attention to detail!! My car was overheating and actually left me stranded on the side of the road. I decided to try carfix. It was a lucky choice. Zander managed to get me in that morning. As it turned out my radiator had cracked and leaked everywhere. There were a few other issues but Zander called and explained everything including what could wait and what was a priority. I've been to many different shops and none of them have done that before. When I realized it would take the day I worried about getting to and from my jobs. But I didn't need to worry Zander had it all in hand. He got me a shuttle ride home. He then arranged for the shuttle to pick me up in the morning, the shuttle driver Larry who is also so kind, arrived early! Zander had everything arranged when I got there and a few minutes later I walked out with a free loaner car! When I got my car back I was surprised among the things discussed the technician also managed to get my tps light off. I had been told by another shop that it was my sensor in that tire even though it had just been replaced, twice! They truly took the stress out of the whole situation. It is no more expensive than any other shop, and quite honestly cheaper than alot I've been too, they also offer financing which can be helpful for large repairs. Their attention to detail, extreme kindness, and effort to make sure you're able to remain as unaffected as possible really sets them over the top for me. I highly recommend them! A huge thanks to Zander for really taking the time to explain everything and going above and beyond to make things easiesst for me. And a big thank you to the technician who fixed my car which is running great now! You guys are truly remarkable!
Alex C.
Took great car of my daughters car. Great communications and timely service.
Sonya M.
I brought my car in for diagnostic and oil change. It was my first time here. I was impressed with the organization, cleanliness of the office ad great customer service from Zander! He explained what to expect and worked with me to help make sure I could have a car in time to pick up my kid. The shuttle service was a nice bonus and drivers Larry and Allan were nice and courteous. Zander worked with us to get our repairs completed same day and gave us clear and detailed info for what we needed now and what could wait til later. I will definitely be back!!
richardsmith631
Zander and crew have helped us with our three cars over the past few years. The facility is clean, the staff is professional, and we let everyone know of our fantastic experiences with Zander and Carfix. My inlaws are now trusted customers due to the impeccable auto service we have received over the years. Customer service is a lost art these days but not at Carfix!!
D J.
Amazing! I recently relocated here and man, these guys have been awesome! They took the time to walk me through the breakdown of the cost over the phone. Very courteous and friendly. I will be bring my other vehicles here.
Jeanine P.
I used Carfix for my older car and they did a great job keeping it in like-new condition. So I decided to bring my brand new car in for an inspection, oil change and tire rotation. Staff got me in quickly and were very pleasant...as always! I will definitely be back!
Rebecca C.
Zander was great! The process from appointment to repair completion was fantastic. Communication was great. Inspection reports with photos were clear and easy to understand. Shuttle service to and from carfix made having my car repaired hassle free. I won't go anywhere else!
Clay R.
This was my first time coming to Carfix and I highly recommended them! Zander was extremely professional and knowledgeable and the job was done fast. Will be coming back for any truck/car repairs in the future.
Pamela A.
Carfix was able to diagnose my problem with my lincoln and fix the problem in a very timely manner. I have three other cas and will definitely bring my business to them.
Anthony D.
Zander was amazing again, he never fails to impress us! He is always helpful and very considerate. Thank you helping us get our daughter’s car and my wife’s car ready for NC State Safety inspections! Thank you!!
Quang T.
Good service and friendly staffs.
Jeffrey De S.
I was having severe problems with the transmission in my car. I stopped by Carfix to see if they could fix the problem. I didn’t have an appointment bug they fit me in. They diagnosed the problem and fixed it. Unfortunately 2 days later, new and different problems arose. I again showed up without an appointment. The tech spent two hours running tests. The news was not good. Carfix could have fixed the problem and charged me for the repair, they provided information that the new problem was actually under a factory recall. They didn’t charge me for the diagnostic. They provided excellent service and were very honest. I will recommend this business to everyone. I plan to make Carfix the shop for all of the maintenance and repairs for all of my family’s vehicles.
Darla B.
The customer service here is amazing! Tyson was super nice and helpful and even checked up on me a few days later. I highly recommend Carfix in Garner!
Harry A.
Quick, Honest, & Affordable Service. For longer services, chauffeur will drive you home and office will call when the vehicle is complete. Outstanding!
Melodie
Fair pricing, trustworthy. Ask for Xander.
Michael S.
Top notch professionals right here. I’ve been taking my vehicle here for a bit depending on what’s needed. Zander and Tyson are my go to people and they treat you like royalty and family. Always kind, professional and most importantly … HONEST! My most recent transaction with them was for a sensor message type of thing. I have no idea what it was but they had a solution as always and got it fixed up in no time. The best thing is they offer a vehicle valet service. As a busy professional it may sound crazy but finding time to take my vehicle in can be challenging. Their facility is clean, modern and welcoming. One last point on their staff…I accidentally called their Raleigh location instead of Garner one day. When I realized the mistake instead of the person hanging up the phone…they actually took the time to look up the phone number for me. I think most people would’ve just hung up the phone. They have my business for life. If you’re looking for a place to get your car fixed…def give CarFix a call.
Dean M.
This place is totally tucked away in a corner, but it shouldn't scare you off. The service here was amazing and with the coupon I got tremendous value. They also have a shuttle service which is nice.
Jonathon B.
Great store and great staff. Super helpful and honest.
Fredrick M.
First time there, very courtesy and they have shuttle.
Donna B
Their customer service is amazing! Everyone I spoke with was friendly, knowledgeable and professional. They took time to answer all my questions. The store is clean with a very comfortable waiting area. I am completely satisfied and would highly recommend this location to anyone.
tim S.
I use to use Carfix over the past 21/2. There quality was always good. The last and final time I will use them I ended up losing 755.00. I am not mechanic so if I'm told the struts were bad. I knew that were covered by the warranty Well it was the shocks they are not covered and could have been put off.. Times are tuff for us all, We do not help getting in more dept
Orbelinda T.
Great costumer service that I ever hadnight recommended!!
AL M.
Nice ties!
Kymastry D.
Thanks from E.Wilson X6 Sounds Great ..
Matthew P.
Customer service here is on point. They are very helpful and knowledgeable. They also do great work and will keep you in the loop as they are working on your vehicle. Will and have recommended them to others
Chad P.
Very professional and great quality of work. I showed up in the AM and Zander was able to work me into the schedule. Great customer service!!! I will be using them for any future work and recommending them to my friends.
Zucchini I.
These guys are great. Got me in and out and let me know about all the issues I had without being pushy about getting them fixed. Thanks!
Mackenzie K.
We had nothing but a great experience after bringing our car here once the service engine light came on. They provided a price breakdown with their opinion of priority for each line item so that there were no surprises and we could decide which fixes to have them proceed with. We also appreciated that they provide a shuttle service since we only have one car. It made it extremely easy :) so happy to have a great go-to auto repair shop so close to home!
Paul C.
Great service, front office and service technicians.
