Awesome customer service from Ivan and Shannon on my wife's car. Mike good training of your people. Great AI software system also
Alex W.
Great service and also very clear explanation of all findings. Also very transparent estimate on works to be completed.
Jon C.
The team at Carfix is outstanding! Unmatched communication and photo evidence of mechanical diagnosis(who does that?). Competitive pricing and fast turn around. They really know what they are doing and waste ZERO time getting it done. Best of all, they care. They went the extra mile to save me time, headache and money!FOREVER CUSTOMER
Robert C.
They got me in the very next day after my car had issues. The waiting area was comfortable, and the staff was very nice. They provided shuttle transport, and they had my car fixed up before the end of the day.
Griff H.
Zander always answers and gets me squared away fast. Customer service is top notch! The vehicle inspection they do for you in-depth and extremely helpful. Im always happy leaving the shop knowing that Carfix does whats best for me!
Diana F.
I'm very satisfied with them. I've been treated very kindly and with respect. They have explained patiently everything to me. They are very friendly and always have a smile as soon as a walk in. So far they have done a good job in my car.
Tim C.
Visited for the first time recently, very impressed with their way of doing things. From first encounter, all the way through to handing me my receipt I feel I was treated fairly and my car was well taken care of. The pricing felt a bit high BUT I’ve not been to a proper shop in a LONG time… that being said, I feel like my money was well spent and I’ll definitely be going back.
Mark C.
Everyone at Carfix was professional and polite. They listened to my concerns and worked with me to use coupons and discounts. I was most impressed with the courtesy second opinion on an A/C issue and thorough checkup.
Emily H.
I have always been very satisfied with the service I get from everyone. Zander is the absolute best service advisor I have ever dealt with. Always explains exactly what is needed. On my last trip I had a young lady help me and I was very satisfied with her service. I have an older Honda Pilot and they have help me keep it in superb condition.
Benjamin Castro A.
Recently took my vehicle and was fixed in less than 24 hours and they did inspect the car with detailed pictures of it recommendations and more!! The also provide a shuttle!! Thank you!
Natalie B.
The level of customer service displayed from everyone at this facility far exceeds any place auto repair place I have ever visited. I appreciated the entire experience. They communicated with me every step of the way. They are thorough and fair. Although I do not wish to have a car problem in the near future, if I do, I most certainly will be taking my business to carfix in Garner, NC
Utica C.
I reached out to them for engine problems. Their customer service and repair service was excellent
EJ M.
I love bringing my car here! they have repaired my sons 87 Camaro which was not driveable. This is an ongoing relationship as my son is restoring it. Zander is my go to guy for my autos. Professional, kind and humorous! They are trustworthy…Larry is very pleasant and enjoyed his rides home from the shop. They have delivered a loaner many times…the customer service is impeccable. Shena is a joy to speak with when answering the phones. Love this Car Fix!!
Kevin G.
Great service and did the job on time as promised.
Marion M.
I took my car there for an oil change and tire rotation before I went away on a family trip, dropped car off Thursday night. Called and spoke with Xander on Friday. He gave me the overall of the car inspection small and large work that was needed. He told me my car would be ready for pickup on that afternoon. 5 o’clock came and went by and I just assumed I would just pick up on Monday instead. To my surprise I got a call from Xander at 6:15 saying as he promised and stated my car was ready. He truly went above the customer service expectation. I was thrilled. Thanks CarFix for the wonderful and remarkable service I always receive.
Dan M.
Went there for an oil change a d tire rotation. Got me in a d out in good time. Very reasonable rates a d vet friend staff. Highly recom.end them.and will be going back there in the futre.
Eddie A.
On Sunday July 30th I discovered a radiator leak in my Dodge Ram 1500. I called Alexander "Zander" McKay at the Carfix Garner location on Monday July 31st hoping to get an appointment during the upcoming week. Zander listened to my issue and assured me that his team could fix my radiator and have my truck back to me by the end of the day. I dropped off my truck and was greeted by friendly staff and was asked if I needed a ride home which I didn't need but was grateful for the offer. Zander listened, inspected and noted the issue with my truck. He clearly explained the repair process and the warranties guaranteeing all repair work. I was very impressed with the care and professionalism that was extended to me and the superior repair work performed on my vehicle. I have found my go to mechanic for all my auto needs going forward. Thank you Zander and team you will see me again!
Walter G.
Great experience - Zander, Shanna & Ivan coordinated a great warranty repair for my Toyota RAV 4
Peggy L.
Always clean, friendly and professional. Very satisfied with their service and customer support.
Brett H.
The customer service at Carfix is absolutely top notch every time. This most recent time, Zander was insanely busy, bring the only service advisor at the desk that day. He was friendly and courteous at all times and very accommodating with getting me an appointment on short notice. Carfix is a little pricey sometimes but the quality of service here is excellent and I'll keep going back
Angie D.
First time ever using Carfix but I must say it was an amazing experience! The amount of time they had my vehicle was a bit lengthy and not of any fault of the company and Xander made the wait effortless! His customer service skills is out of this world and makes sure the customer is happy from beginning to end you will not be disappointed!
Steven H.
They are extremely professional here and always customer first I highly recommend to bring your car here for all your needs!
Kelly F.
What a breath of fresh air this place is! Finally, a car maintenance & repair company with honest, professional service at a fair price. Zander is such a pleasant person to work with. He takes the time to fully explain what the vehicle needs, going into details about what's urgent and a timeline for other maintenance items that can wait a bit. The shuttle service is AMAZING!! No more coordinating drop-offs and pick-ups. Plus the driver is a super friendly guy. Thanks Car Fix for a great experience and we look forward to using you for all our future vehicles needs.
Paus H.
If I could give a million stars to Carfix in Garner, I would. From the very beginning with running the diagnostics on my vehicle - all the way to the payment process, this was one of the most delightful car experiences that I’ve ever had. Shanna was an absolute rockstar at keeping us updated on the status of our car. The actual diagnostics were incredibly detailed. The pricing wasn’t too bad with what needed to be fixed. And to top everything off, they left stuffed bears in our back seat for our toddlers. That type of thing means a lot. Overall, excellent service at Carfix.
larry E.
While driving in from out of state one headlight went out. With no appointment, but a referral from Shannon Engel, they replaced the light. Thanks for making our return trip illuminated.
Keaira O.
They were awesome! They fixed my car the same day the part came in and kept up with the communication very well! I would recommend them to anybody! Very sweet people!
Mamoon K.
They were able to squeeze me in on a tight schedule and take care of my issue with 15 minutes!! I would highly recommend this place for all of your car needs, a special thanks to Ken for his quick service and welcoming attitude!
Tanya H.
Honest mechanic shop.We took our Corolla here for a second opinion after the mobile mechanic cost us an arm and a leg and still couldn't fix it. CarFix was more thorough and explained just what was wrong with our car and what it would take to get it running again. They also helped us find a salvage yard to sell our dead car to. They were kind and helpful throughout the entire process and we will use them going forward with our other car.
Nate H.
Incredibly friendly, helpful, and accommodating staff (and this is coming from someone whose repairs would have cost way more than the vehicle was worth). Their diagnostic reports are Incredibly thorough and I plan to bring my prospective car purchases to them for pre-purchase inspections due to the thoroughness I saw with my prior experience.
Ali Pulmonology B.
Hello This is Hassan I'm such a Thankful to Zender who help me two vehicle repairs with major problems. Not only repairing provide me loaner vehicle while fixing. Its giving me 100% customer satisfaction with highly professionalism. I would prefer if someone having car issues mechanical breakdown please feel free to contact Car fix team at Garner.
Stephanie S.
Great auto repair place! When we had car trouble on a vacation in the area, they fit us in and repaired it quickly. Zander kept us informed every step of the way and arranged for a ride back to our rental home and also a loaner car. Wonderful customer service!
Jacki B.
My compressor went bad on my Honda CR-V, and I had seen a CarFix shuttle car out and about, so thought I would give them a try. I got a call IMMEDIATELY after submitting a service request and Zander gave the best customer service I have ever received!They took my car that day, They were sure to give "worst case scenario pricing" so I wouldn't be shocked. A testing report with pictures was sent to my phone once diagnostics were complete.ordered parts, checked on my warranty, and had the repair done within 48 hours.My A/C is now blowing cold, cold air and I couldn't be happier! Thanks CarFix, and special shout out to Zander for making this experience wonderful.They had financing available with six months no interest which is very helpful for those of us on a budget.I highly recommend CarFix!!!
Jim G
I had scheduled service to have the oil changed and to check the electronic parking brake system as it had turned on the day prior to my service date. The day of my service the warning light had gone out, but the folks at Carfix checked it out anyway to see if there had been a hidden code. I dropped my car off in the morning, and had it back shortly after noon. I have had my transmission replaced at Carfix and the work that was done was outstanding. These folks deserve a 5 star rating and even more. They are all very friendly, polite, courteous, and professional. I recommend them highly.
Maxine B.
Everyone at Carfix works as an efficient team to keep my older car in its best running condition. Sheduling regular maintenance is always easy and their courtesy-car service is especially convenient!
Blake G.
I've been bringing my car here for close to four years now and have never been disappointed in the services provided. From annual inspections to emergency tow situations, the team at Carfix has done great, trustworthy work for me.I enjoy being able to drive confidently knowing that repairs made have been made well, and that they will work with you to remedy any issues that may occur.They are clear in communicating the needs of my vehicle, what they are able to do, and how they price and charge for services rendered.Would recommend for those looking for a knowledgeable and personable team to trust their vehicle with.
Josh N.
Scheduled a appointment for a general service inspection. They gave me the most detailed report I have ever seen on my Jeep. Walked me though, and explained everything. Worked with me to come up with a plan to fix my car within my budget. Very friendly and honest. Thank you Ivan, and the car fix garner team!
Teresa F.
Professional and courteous service!
Social B.
Very professional place!
jimmy H.
Just wanted to say thanks to Zander an the Carfix team for the amazing work they do. Got transmission work done was informed throughout the whole process. Got it done when they sed they would very appreciated thanks again.
Ashley S.
I've trusted them for years. They've helped me with a pre-purchase inspection and other services on my Camry and have recently completed a brake repair on my RAV4. I worked with Jimmy a couple of years back and Ivan recently helped me. Both have been professional and understanding. The complimentary shuttle and loaner car definitely have made things easier.
Dandrea B.
I’m here to rave about Zander. If you haven’t had the “Zander Customer Service Experience”, you haven’t experienced TOP TIER customer service!Zander made my auto warranty repairs seamless and easy! He explained the details every step of the way, was pro active in noting my concerns, made sure I had a loaner while my car was being repaired and was an absolute pleasure to work with.THANK YOU Zander for an amazing experience with Car Fix! As long as he’s there, I’ll forever be a loyal customer.
Larry Y.
They did an excellent job of repairs and working with my aftermarket warranty co to give me the best value for my money.
Jackie T.
The best place to take your car. They treat you like family and are always transparent with what needs to be done and what can wait. I will not take my car anywhere else!
Lynn H.
I had a great experience. I was given a time frame and they didn't try to sale me anything else. The professionalism was top notch. I had a bad experience 3 weeks before and I wanted to use a hometown business. 👍👍
Kristy R.
I thought I had a serpentine belt issue and I did but the main problem happened to be that the harmonic balancer was messed up which is what they found upon their inspection, this caused some pulleys to shift which cut my serpentine belt. I called right when they opened and filled them in on what I thought was going on and told them I was having the car towed to them. They have a great system where they text you updates and ask if you approve the work to be done and their inspection was incredibly thorough even including pictures. I spoke mostly with Jacob and Ivan and they were really friendly and helpful. The cutest thing happened when I was leaving, they have custom teddy bears and they knew I had two kiddos and sent me home with two bears for them which they of course loved. The best part of all of this is they have a few financing lenders they work with so it makes these big unexpected expenses a little easier to handle.
Leslie F.
Terrific experience with Ivan! Very communicative and ensured I understood the issues and repairs needed. Fast service and lovely facilities .
Christine L.
After hitting an animal, my car had a busted radiator and ac condenser. The Carfix team was awesome! Got my car in, assessed the mechanical damages, and made repairs swiftly! 100% professional. Ivan, my service representative, was a pleasure to work with. Thanks for taking care of me and my family.
Lisa B.
I had a prompt, courteous experience with Ivan who set my appointment and scheduled me for the courtesy shuttle to work. Photos were sent of the findings and an estimate for additional work was explained and recommendations were made.The shuttle driver gave me first class treatment from the drive to work and picking me up after work to return to the Carfix store.The car runs better than before and mileage has increased from before the service was performed. I am delighted to recommend the Garner Carfix to anyone who appreciates a courteous, competitive and competent shop!
Oleg G.
The oil change went smooth, absolutely no issues. I even got a ride home and later back to the shop to pick up my car. And the price for this overall service with a coupon discount was unparalleled.
Tony C.
Awesome customer service! Took care of me and my vehicle, quickly and professionally. Will not be having my vehicle serviced any where else
Life behind the W.
Absolutely the best experience we have had, pictures and video of repairs are sent, Ivan you are fabulous and have won over this person as a life long future customer, wish we had come to y'all sooner but none the less thanks to the other reviews we see how different and professional y'all are 👍Thank you a head above the rest.
Jeff Jones (.
Friendly service, good work. Only complaint is they take a long time to check car and offer lots of, in my mind, unnecessary services.
Michael R.
I have a class B van that needed repairs. Called all over Raleigh, and no one was able to work on it. Called these guys. They got me in fast and fixed van quickly, and it runs better than it ever has. I highly recommend them.
Kar L.
amazing place! my car broke down near here at like 3 in the morning and they got me in first thing in the morning to get my car fixed so i could get back on the road. Zander was amazing he was so attentive and everyone here was so helpful and nice, we had my two animals and they watched them for us so we could get food! could not recommend this place enough!
Kim R.
Would highly recommend . Excellent customer service. Very informative & explaining needed service. Will definitely be back for maintenance on my mom’s vehicle. Many thanks for the great work.
J R.
I had brakes repaired and CV joints/axles replaced. CarFix scheduled me quickly and completed the repairs in one day. They provide a shuttle service to and from the repair shop for the convenience of the customers. I'll be using them again for vehicle repairs.
Kerry R K.
Go see Zander car Carfix Garner. He will remember your name and what you are there for before you even have a chance to ask. I am always greeted promptly, communication on the status of my repairs is timely, and the shuttle service is great when you can't stick around. Carfix always has coupons to help in the overall cost of the service. I highly recommend you visit them for your next service or repair. Ask for Zander!
Cheryl
I stopped by this location today to have a headlight replaced. The customer service was excellent and, although a quick fix, my visit was not time consuming. I have just moved into the area from the Knightdale and will bring my vehicle here for my routine maintenance needs from now on. The staff were knowledgeable, professional and kind.
Geoff S.
Zander was a great person to work with! Helped out from the beginning to the end dealing with my insurance company! Great job all around!
Donna S.
Very professional. Liked availability of shuttle service.
M C
Always great service. Love the warranty too.
Jenn H.
Broke down 2hrs from home and these guys took great care of me and Allie the Acura.
Igor M.
I'm extremely impressed by this car repair shop. Courteous, professional, great communication. Repairs were completed quickly. I really liked the transparency of the inspection and the pictures to accompany the identified problems. Nobody likes car problems, but this is where I'm going to get them fixed from now on.
Bill and Diana L.
Very thorough knowledge of European cars. Highly recommend. Make sure you give them ample amount of days to work on vehicle if there is a lot of work to be done. As far as the $25 gift for writing a review - not so good. They didn't deduct my previous $25 reward toward a large sum of work. I doubt i will get $25 for this review, even after mentioning the discount when brought in. They don't track it or the record of the review.
Devon G.
Always a great experience at Carfix. Zander is the best! Only place I'll take my cars.
Kailyn C.
Everyone was really nice! They put in all of the coupons they could, even offer a free “shuttle” to pick you up and drop off if you need, they send pictures of the issues with your car and go over everything in detail for there’s no shadiness. They were able to get me in the next day too! I’ll be using them every time.I worked closely with Zander (he was awesome!) and the shuttle driver was very friendly and safe driver. Thanks! I’ll be back!
Kara R.
The staff at Carfix are all very professional, thorough and treat customers with respect. I appreciate not only the customer service I receive when I bring my car in, but the additional details such as pictures of vehicle problem areas, shuttle service, water and coffee area, clean facilities, and overall confidence in what I'm presented by the team regarding my vehicle.
Traci B.
They are always professional when you call and when you are in their shop. I like that they took their time on my vehicle during it's inspection. There were a few things that needed to be addresses and were fixed. Other places probably just would have passed you and not fixed the little things. I appreciate their customer service .
José Manuel V.
The Best Mechanical Shop in NC, all the team it's fantastic, with a high experience and professionally when fix a cars. Thanks you every body.
Christopher D.
Fixed my son's car.
Lyle R.
We use Carfix for all of our auto maintenance and have for the last12 yo 15 years. We believe they're one of the best. Thsnk you guys you are appreciated. You cannot beat Tyson & Zander for customer service.
Melissa R.
These guys are great! Customer service is top notch and the staff are really skilled and knowledgeable. Highly recommend!
Brett J.
Carfix in Garner, NC got me in super fast, changed my flat tire and got me back on the road within 40 minutes. The staff was super friendly and they even had the nicest shop dog named Archie. 10/10 experience!!!
Allen E.
Great service and friendly people.
Pierre M
This place is awesome! They are honest and look for ways to save you on your repairs or routine maintenance.
Quality Auto Repairs, and Affordable Tires at Carfix in Garner, NC
At Carfix Auto Repair & Tires Garner, we take pride in being the premier full-service maintenance and repair shop in the area. Our team of ASE Certified Master Technicians have over 100 years of experience diagnosing and repairing all types of vehicles, and with our best in class 5 year/50,000 mile warranty on repairs and services, you’re in safe hands.
If you are a vehicle owner in the Garner, North Carolina area, you should come down to CarFix at 248 Mast Dr. to learn more about the services we can provide. We can offer a full inspection of your vehicle to ensure it is running as well as possible. To keep your vehicle efficient and safe to drive, we also offer full repair and replacement services for your tires, brakes, engine and transmission, electrical system, or any other service you need to protect both you and your car. We also offer your routine maintenance needs including oil changes, tire rotations, and filter replacements.
Awesome customer service from Ivan and Shannon on my wife's car. Mike good training of your people. Great AI software system also
Alex W.
Great service and also very clear explanation of all findings. Also very transparent estimate on works to be completed.
Jon C.
The team at Carfix is outstanding! Unmatched communication and photo evidence of mechanical diagnosis(who does that?). Competitive pricing and fast turn around. They really know what they are doing and waste ZERO time getting it done. Best of all, they care. They went the extra mile to save me time, headache and money!FOREVER CUSTOMER
Robert C.
They got me in the very next day after my car had issues. The waiting area was comfortable, and the staff was very nice. They provided shuttle transport, and they had my car fixed up before the end of the day.
Griff H.
Zander always answers and gets me squared away fast. Customer service is top notch! The vehicle inspection they do for you in-depth and extremely helpful. Im always happy leaving the shop knowing that Carfix does whats best for me!
Diana F.
I'm very satisfied with them. I've been treated very kindly and with respect. They have explained patiently everything to me. They are very friendly and always have a smile as soon as a walk in. So far they have done a good job in my car.
Tim C.
Visited for the first time recently, very impressed with their way of doing things. From first encounter, all the way through to handing me my receipt I feel I was treated fairly and my car was well taken care of. The pricing felt a bit high BUT I’ve not been to a proper shop in a LONG time… that being said, I feel like my money was well spent and I’ll definitely be going back.
Mark C.
Everyone at Carfix was professional and polite. They listened to my concerns and worked with me to use coupons and discounts. I was most impressed with the courtesy second opinion on an A/C issue and thorough checkup.
Emily H.
I have always been very satisfied with the service I get from everyone. Zander is the absolute best service advisor I have ever dealt with. Always explains exactly what is needed. On my last trip I had a young lady help me and I was very satisfied with her service. I have an older Honda Pilot and they have help me keep it in superb condition.
Benjamin Castro A.
Recently took my vehicle and was fixed in less than 24 hours and they did inspect the car with detailed pictures of it recommendations and more!! The also provide a shuttle!! Thank you!
Natalie B.
The level of customer service displayed from everyone at this facility far exceeds any place auto repair place I have ever visited. I appreciated the entire experience. They communicated with me every step of the way. They are thorough and fair. Although I do not wish to have a car problem in the near future, if I do, I most certainly will be taking my business to carfix in Garner, NC
Utica C.
I reached out to them for engine problems. Their customer service and repair service was excellent
EJ M.
I love bringing my car here! they have repaired my sons 87 Camaro which was not driveable. This is an ongoing relationship as my son is restoring it. Zander is my go to guy for my autos. Professional, kind and humorous! They are trustworthy…Larry is very pleasant and enjoyed his rides home from the shop. They have delivered a loaner many times…the customer service is impeccable. Shena is a joy to speak with when answering the phones. Love this Car Fix!!
Kevin G.
Great service and did the job on time as promised.
Marion M.
I took my car there for an oil change and tire rotation before I went away on a family trip, dropped car off Thursday night. Called and spoke with Xander on Friday. He gave me the overall of the car inspection small and large work that was needed. He told me my car would be ready for pickup on that afternoon. 5 o’clock came and went by and I just assumed I would just pick up on Monday instead. To my surprise I got a call from Xander at 6:15 saying as he promised and stated my car was ready. He truly went above the customer service expectation. I was thrilled. Thanks CarFix for the wonderful and remarkable service I always receive.
Dan M.
Went there for an oil change a d tire rotation. Got me in a d out in good time. Very reasonable rates a d vet friend staff. Highly recom.end them.and will be going back there in the futre.
Eddie A.
On Sunday July 30th I discovered a radiator leak in my Dodge Ram 1500. I called Alexander "Zander" McKay at the Carfix Garner location on Monday July 31st hoping to get an appointment during the upcoming week. Zander listened to my issue and assured me that his team could fix my radiator and have my truck back to me by the end of the day. I dropped off my truck and was greeted by friendly staff and was asked if I needed a ride home which I didn't need but was grateful for the offer. Zander listened, inspected and noted the issue with my truck. He clearly explained the repair process and the warranties guaranteeing all repair work. I was very impressed with the care and professionalism that was extended to me and the superior repair work performed on my vehicle. I have found my go to mechanic for all my auto needs going forward. Thank you Zander and team you will see me again!
Walter G.
Great experience - Zander, Shanna & Ivan coordinated a great warranty repair for my Toyota RAV 4
Peggy L.
Always clean, friendly and professional. Very satisfied with their service and customer support.
Brett H.
The customer service at Carfix is absolutely top notch every time. This most recent time, Zander was insanely busy, bring the only service advisor at the desk that day. He was friendly and courteous at all times and very accommodating with getting me an appointment on short notice. Carfix is a little pricey sometimes but the quality of service here is excellent and I'll keep going back
Angie D.
First time ever using Carfix but I must say it was an amazing experience! The amount of time they had my vehicle was a bit lengthy and not of any fault of the company and Xander made the wait effortless! His customer service skills is out of this world and makes sure the customer is happy from beginning to end you will not be disappointed!
Steven H.
They are extremely professional here and always customer first I highly recommend to bring your car here for all your needs!
Kelly F.
What a breath of fresh air this place is! Finally, a car maintenance & repair company with honest, professional service at a fair price. Zander is such a pleasant person to work with. He takes the time to fully explain what the vehicle needs, going into details about what's urgent and a timeline for other maintenance items that can wait a bit. The shuttle service is AMAZING!! No more coordinating drop-offs and pick-ups. Plus the driver is a super friendly guy. Thanks Car Fix for a great experience and we look forward to using you for all our future vehicles needs.
Paus H.
If I could give a million stars to Carfix in Garner, I would. From the very beginning with running the diagnostics on my vehicle - all the way to the payment process, this was one of the most delightful car experiences that I’ve ever had. Shanna was an absolute rockstar at keeping us updated on the status of our car. The actual diagnostics were incredibly detailed. The pricing wasn’t too bad with what needed to be fixed. And to top everything off, they left stuffed bears in our back seat for our toddlers. That type of thing means a lot. Overall, excellent service at Carfix.
larry E.
While driving in from out of state one headlight went out. With no appointment, but a referral from Shannon Engel, they replaced the light. Thanks for making our return trip illuminated.
Keaira O.
They were awesome! They fixed my car the same day the part came in and kept up with the communication very well! I would recommend them to anybody! Very sweet people!
Mamoon K.
They were able to squeeze me in on a tight schedule and take care of my issue with 15 minutes!! I would highly recommend this place for all of your car needs, a special thanks to Ken for his quick service and welcoming attitude!
Tanya H.
Honest mechanic shop.We took our Corolla here for a second opinion after the mobile mechanic cost us an arm and a leg and still couldn't fix it. CarFix was more thorough and explained just what was wrong with our car and what it would take to get it running again. They also helped us find a salvage yard to sell our dead car to. They were kind and helpful throughout the entire process and we will use them going forward with our other car.
Nate H.
Incredibly friendly, helpful, and accommodating staff (and this is coming from someone whose repairs would have cost way more than the vehicle was worth). Their diagnostic reports are Incredibly thorough and I plan to bring my prospective car purchases to them for pre-purchase inspections due to the thoroughness I saw with my prior experience.
Ali Pulmonology B.
Hello This is Hassan I'm such a Thankful to Zender who help me two vehicle repairs with major problems. Not only repairing provide me loaner vehicle while fixing. Its giving me 100% customer satisfaction with highly professionalism. I would prefer if someone having car issues mechanical breakdown please feel free to contact Car fix team at Garner.
Stephanie S.
Great auto repair place! When we had car trouble on a vacation in the area, they fit us in and repaired it quickly. Zander kept us informed every step of the way and arranged for a ride back to our rental home and also a loaner car. Wonderful customer service!
Jacki B.
My compressor went bad on my Honda CR-V, and I had seen a CarFix shuttle car out and about, so thought I would give them a try. I got a call IMMEDIATELY after submitting a service request and Zander gave the best customer service I have ever received!They took my car that day, They were sure to give "worst case scenario pricing" so I wouldn't be shocked. A testing report with pictures was sent to my phone once diagnostics were complete.ordered parts, checked on my warranty, and had the repair done within 48 hours.My A/C is now blowing cold, cold air and I couldn't be happier! Thanks CarFix, and special shout out to Zander for making this experience wonderful.They had financing available with six months no interest which is very helpful for those of us on a budget.I highly recommend CarFix!!!
Jim G
I had scheduled service to have the oil changed and to check the electronic parking brake system as it had turned on the day prior to my service date. The day of my service the warning light had gone out, but the folks at Carfix checked it out anyway to see if there had been a hidden code. I dropped my car off in the morning, and had it back shortly after noon. I have had my transmission replaced at Carfix and the work that was done was outstanding. These folks deserve a 5 star rating and even more. They are all very friendly, polite, courteous, and professional. I recommend them highly.
Maxine B.
Everyone at Carfix works as an efficient team to keep my older car in its best running condition. Sheduling regular maintenance is always easy and their courtesy-car service is especially convenient!
Blake G.
I've been bringing my car here for close to four years now and have never been disappointed in the services provided. From annual inspections to emergency tow situations, the team at Carfix has done great, trustworthy work for me.I enjoy being able to drive confidently knowing that repairs made have been made well, and that they will work with you to remedy any issues that may occur.They are clear in communicating the needs of my vehicle, what they are able to do, and how they price and charge for services rendered.Would recommend for those looking for a knowledgeable and personable team to trust their vehicle with.
Josh N.
Scheduled a appointment for a general service inspection. They gave me the most detailed report I have ever seen on my Jeep. Walked me though, and explained everything. Worked with me to come up with a plan to fix my car within my budget. Very friendly and honest. Thank you Ivan, and the car fix garner team!
Teresa F.
Professional and courteous service!
Social B.
Very professional place!
jimmy H.
Just wanted to say thanks to Zander an the Carfix team for the amazing work they do. Got transmission work done was informed throughout the whole process. Got it done when they sed they would very appreciated thanks again.
Ashley S.
I've trusted them for years. They've helped me with a pre-purchase inspection and other services on my Camry and have recently completed a brake repair on my RAV4. I worked with Jimmy a couple of years back and Ivan recently helped me. Both have been professional and understanding. The complimentary shuttle and loaner car definitely have made things easier.
Dandrea B.
I’m here to rave about Zander. If you haven’t had the “Zander Customer Service Experience”, you haven’t experienced TOP TIER customer service!Zander made my auto warranty repairs seamless and easy! He explained the details every step of the way, was pro active in noting my concerns, made sure I had a loaner while my car was being repaired and was an absolute pleasure to work with.THANK YOU Zander for an amazing experience with Car Fix! As long as he’s there, I’ll forever be a loyal customer.
Larry Y.
They did an excellent job of repairs and working with my aftermarket warranty co to give me the best value for my money.
Jackie T.
The best place to take your car. They treat you like family and are always transparent with what needs to be done and what can wait. I will not take my car anywhere else!
Lynn H.
I had a great experience. I was given a time frame and they didn't try to sale me anything else. The professionalism was top notch. I had a bad experience 3 weeks before and I wanted to use a hometown business. 👍👍
Kristy R.
I thought I had a serpentine belt issue and I did but the main problem happened to be that the harmonic balancer was messed up which is what they found upon their inspection, this caused some pulleys to shift which cut my serpentine belt. I called right when they opened and filled them in on what I thought was going on and told them I was having the car towed to them. They have a great system where they text you updates and ask if you approve the work to be done and their inspection was incredibly thorough even including pictures. I spoke mostly with Jacob and Ivan and they were really friendly and helpful. The cutest thing happened when I was leaving, they have custom teddy bears and they knew I had two kiddos and sent me home with two bears for them which they of course loved. The best part of all of this is they have a few financing lenders they work with so it makes these big unexpected expenses a little easier to handle.
Leslie F.
Terrific experience with Ivan! Very communicative and ensured I understood the issues and repairs needed. Fast service and lovely facilities .
Christine L.
After hitting an animal, my car had a busted radiator and ac condenser. The Carfix team was awesome! Got my car in, assessed the mechanical damages, and made repairs swiftly! 100% professional. Ivan, my service representative, was a pleasure to work with. Thanks for taking care of me and my family.
Lisa B.
I had a prompt, courteous experience with Ivan who set my appointment and scheduled me for the courtesy shuttle to work. Photos were sent of the findings and an estimate for additional work was explained and recommendations were made.The shuttle driver gave me first class treatment from the drive to work and picking me up after work to return to the Carfix store.The car runs better than before and mileage has increased from before the service was performed. I am delighted to recommend the Garner Carfix to anyone who appreciates a courteous, competitive and competent shop!
Oleg G.
The oil change went smooth, absolutely no issues. I even got a ride home and later back to the shop to pick up my car. And the price for this overall service with a coupon discount was unparalleled.
Tony C.
Awesome customer service! Took care of me and my vehicle, quickly and professionally. Will not be having my vehicle serviced any where else
Life behind the W.
Absolutely the best experience we have had, pictures and video of repairs are sent, Ivan you are fabulous and have won over this person as a life long future customer, wish we had come to y'all sooner but none the less thanks to the other reviews we see how different and professional y'all are 👍Thank you a head above the rest.
Jeff Jones (.
Friendly service, good work. Only complaint is they take a long time to check car and offer lots of, in my mind, unnecessary services.
Michael R.
I have a class B van that needed repairs. Called all over Raleigh, and no one was able to work on it. Called these guys. They got me in fast and fixed van quickly, and it runs better than it ever has. I highly recommend them.
Kar L.
amazing place! my car broke down near here at like 3 in the morning and they got me in first thing in the morning to get my car fixed so i could get back on the road. Zander was amazing he was so attentive and everyone here was so helpful and nice, we had my two animals and they watched them for us so we could get food! could not recommend this place enough!
Kim R.
Would highly recommend . Excellent customer service. Very informative & explaining needed service. Will definitely be back for maintenance on my mom’s vehicle. Many thanks for the great work.
J R.
I had brakes repaired and CV joints/axles replaced. CarFix scheduled me quickly and completed the repairs in one day. They provide a shuttle service to and from the repair shop for the convenience of the customers. I'll be using them again for vehicle repairs.
Kerry R K.
Go see Zander car Carfix Garner. He will remember your name and what you are there for before you even have a chance to ask. I am always greeted promptly, communication on the status of my repairs is timely, and the shuttle service is great when you can't stick around. Carfix always has coupons to help in the overall cost of the service. I highly recommend you visit them for your next service or repair. Ask for Zander!
Cheryl
I stopped by this location today to have a headlight replaced. The customer service was excellent and, although a quick fix, my visit was not time consuming. I have just moved into the area from the Knightdale and will bring my vehicle here for my routine maintenance needs from now on. The staff were knowledgeable, professional and kind.
Geoff S.
Zander was a great person to work with! Helped out from the beginning to the end dealing with my insurance company! Great job all around!
Donna S.
Very professional. Liked availability of shuttle service.
M C
Always great service. Love the warranty too.
Jenn H.
Broke down 2hrs from home and these guys took great care of me and Allie the Acura.
Igor M.
I'm extremely impressed by this car repair shop. Courteous, professional, great communication. Repairs were completed quickly. I really liked the transparency of the inspection and the pictures to accompany the identified problems. Nobody likes car problems, but this is where I'm going to get them fixed from now on.
Bill and Diana L.
Very thorough knowledge of European cars. Highly recommend. Make sure you give them ample amount of days to work on vehicle if there is a lot of work to be done. As far as the $25 gift for writing a review - not so good. They didn't deduct my previous $25 reward toward a large sum of work. I doubt i will get $25 for this review, even after mentioning the discount when brought in. They don't track it or the record of the review.
Devon G.
Always a great experience at Carfix. Zander is the best! Only place I'll take my cars.
Kailyn C.
Everyone was really nice! They put in all of the coupons they could, even offer a free “shuttle” to pick you up and drop off if you need, they send pictures of the issues with your car and go over everything in detail for there’s no shadiness. They were able to get me in the next day too! I’ll be using them every time.I worked closely with Zander (he was awesome!) and the shuttle driver was very friendly and safe driver. Thanks! I’ll be back!
Kara R.
The staff at Carfix are all very professional, thorough and treat customers with respect. I appreciate not only the customer service I receive when I bring my car in, but the additional details such as pictures of vehicle problem areas, shuttle service, water and coffee area, clean facilities, and overall confidence in what I'm presented by the team regarding my vehicle.
Traci B.
They are always professional when you call and when you are in their shop. I like that they took their time on my vehicle during it's inspection. There were a few things that needed to be addresses and were fixed. Other places probably just would have passed you and not fixed the little things. I appreciate their customer service .
José Manuel V.
The Best Mechanical Shop in NC, all the team it's fantastic, with a high experience and professionally when fix a cars. Thanks you every body.
Christopher D.
Fixed my son's car.
Lyle R.
We use Carfix for all of our auto maintenance and have for the last12 yo 15 years. We believe they're one of the best. Thsnk you guys you are appreciated. You cannot beat Tyson & Zander for customer service.
Melissa R.
These guys are great! Customer service is top notch and the staff are really skilled and knowledgeable. Highly recommend!
Brett J.
Carfix in Garner, NC got me in super fast, changed my flat tire and got me back on the road within 40 minutes. The staff was super friendly and they even had the nicest shop dog named Archie. 10/10 experience!!!
Allen E.
Great service and friendly people.
Pierre M
This place is awesome! They are honest and look for ways to save you on your repairs or routine maintenance.
