Carfix

Carfix Auto Repair & Tires Raleigh Location

Raleigh — West St.
Google Rating
4.8
Based on 144 reviews
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5-Year, 50,000-Mile Warranty
Text 30085 to 48078 to Apply!

Quality Auto Repairs, and Affordable Tires at Carfix in Raleigh, NC

At Carfix Auto Repair & Tires Raleigh, you will be in great hands and comforted knowing that you are working with a premier full-service vehicle repair and maintenance shop. We employ a big team of ASE certified technicians that can offer a wide range of different vehicle services for you. When you do come in, you will be further comforted knowing that you will receive a warranty for up to 50,000 miles on various repairs and services offered here.

Services at This Location

One of the reasons that Carfix Auto Repair & Tires Raleigh is a great place to come for your vehicle service needs is that we can offer a wide range of repairs and service. We are well known for being a top retailer and provider of tires for all types of vehicles, which ensures you will have the traction and support you need. We also can provide various routine maintenance services including tire rotations, oil changes, and other services to keep your car running well. Our technicians can also provide repairs and upgrades for your engine and transmission, brakes, and other important parts of your car.

  • oil change
    Oil Changes
  • wheel alignments
    Alignment
  • fleet services
    Fleet Services
  • eletrical services
    Electrical Services
  • repair
    Preventative Maintenance
  • tires
    Tires
  • engine and transmission
    Engine & Transmission

Driving Directions

With a convenient location and plenty of parking, feel free to make an appointment with us or just drop in, we can’t wait to see you!

What Our Customers Are Saying

dana H.
dana H.
recently had my oil changed at CarFix and was pleasantly surprised by such fabulous customer service. Elliott, the general manager kept me informed, offered pick up services and got all of the work done on time (even earlier than planned) I look forward to returning for more services at CarFix!
EDP
EDP
I thought CarFix did a great job on my car with the transmission and oil leaks and headlight replacement. I appreciate the staff for making it an enjoyable experience.
Tyson D.
Tyson D.
Great experience and amazing customer service
Lyle M.
Lyle M.
Although I never want to spend money on a vehicle repair, Carfix will make sure you are back up and running in a very timely manner. Vehicles being down is bad for business, so Carfix is who I trust to keep my fleet up and running.
Amy S.
Amy S.
I had a very small issue with my tires and had no idea what to do. Carfix was able to fix it fast and they were very kind.
Con P.
Con P.
The customer service alone will have me return. My mechanic moves from Raleigh to Dunn and I’ve been looking for a local replacement. Went to car fix on a whim in the way home 3 minutes after 5:00 (closing time) Fromt desk gentleman helped me out and smart me up an appointment next day. Despairs we’re done and the customer service continued to impress. I don’t write reviews and that fact that I did says a lot in itself. Bravo
geatmon32
geatmon32
Found Carfix on Google because my vehicle had faults that lit up my dash board like a Christmas tree in July.From the moment I initially spoke with Travis, I felt safe. If you're finicky about who touches your vehicle, then trust me, these lads will certainly make you feel at ease, and Elliot stays on top of the mission.Repairs were done in roughly two-three days. Constant communication, and super easy to settle the bill.Mechanics are thorough! I don't know the Techs name that worked on my vehicle, but I hope he's living his best life; guy is a wizard. He suggested things that I would have never known needed service.Don't hesitate to bring your business to this establishment, you won't regret it in the long run.S/N: If you want Half-A$$ work done for an affordable price, you might want to hit up somewhere off of New Bern or Rock Quarry. You pay for the quality of service and the peace of mind knowing that the work is done right the first time.
Tammy E.
Tammy E.
I came to Carfix via repair pal through MaxCare warranty. My A/C went out I told them I had a warranty through carmax. I was only trying to get my a/c fixed had no idea I could get my brakes, cv axle boot, brake calipers and my power window regulator switch fixed as well. I was so happy Scott definitely went above and beyond to get everything replaced it costed me nothing. My a/c works my car drives so smooth I’m so happy I went to these guys to get everything fixed. I dropped my car off 8/10 and and it was ready the following day 8/11 I was shocked at how fast they got everything fixed. Firestone claim they had the best A/C tech and tried to pump me outta more money just to pinpoint the issue. Not Carfix Paul Savick figured it out with no problem. If you want good customer service, no one trying to haggle you out of unnecessary money Carfix is the way to go. Thank you so much guys.
Beau M.
Beau M.
Trust! They are honest, smart mechanics and standby their work. Great communicators as well.
Erin T.
Erin T.
Awesome office and team. Efficient and prompt with great customer service. They truly care and are genuine people. Travis helped me today and was knowledgable and helpful. He fixed my issue in minutes - I was amazed! I will definitely be back and will recommend them to my friends!
Ethan K.
Ethan K.
The team is extremely helpful in providing information about the vehicle and then executing the job. This was the first auto body shop I have been to since I’ve owned a vehicle and I will definitely be coming back.
Rhoda S.
Rhoda S.
Excellent service! Repaired my car the date they gave. Excellent customer service as well.
Edmund B.
Edmund B.
My experience here was fantastic. Everyone that I interacted with from the Techs to the front desk was very kind. honest, and knowledgeable. They present any issues they find in a clear manner and they justify their recommendations with solid evidence that is easy for a layman to understand. I will continue to go to them for all my car repair needs in the future.
Reese R.
Reese R.
Travis and his entire team are a great group of people. Very personable. Each time, I've gone to them for service, they've been upfront about all services needed, the turnaround time, and the pricing. No hidden charges at checkout. They even offer great coupons online.I feel very comfortable leaving my vehicle with them. I've witnessed their interactions with other customers, and like my own vehicle, they took great care and work as if they're working in their own personal vehicle. I appreciate this about the business standard they've created and have upheld thus far. Thank you all! ⭐⭐⭐⭐⭐
Gabe L.
Gabe L.
This was my first time visiting CarFix (car inspection). Extremely friendly staff from the moment I dropped my car off, to the complimentary shuttle to and from home, to the moment I picked my car up. I will be revisiting for all future car needs.
Leora H.
Leora H.
Jimmy, Travis, and the whole team at Carfix are amazing. They don't talk down to you or go over your head. They're thorough, helpful, and take the time to make sure you understand everything they're doing. I have always had hand-me-down cars, and this was the first time buying a car that hadn't been previously owned by a family member. Combine that with the shortage of used cars and you get a scary situation. The people at Carfix were SO helpful and informative and made the whole experience much more manageable. I highly recommend them to help you buy a car or keep your current car on the road.
Torrey B.
Torrey B.
Travis was the absolute best! Great service...I advise anyone who wants a 100%great job done! With customer satisfaction...go there!
Cheyenne B.
Cheyenne B.
I highly recommend this repair shop. They provide excellent customer service and are very knowledgeable and kind. My experience with them was great!
Spencer P.
Spencer P.
Travis and Jacob were both very helpful when I was in a time crunch. Would highly recommend this place!
Cassie M.
Cassie M.
Travis was an absolute delight to work with! Incredibly responsive and walked me through every step of the way on what was happening to my car. I highly recommend CARFIX and know that your car will be in great hands!
John C.
John C.
Travis and Jacob went above and beyond on a monthlong saga which included an unusually difficult level of coordination with my German vehicle manufacturer. What a headache for them and they did it with a smile and a grace. Thank you, gentlemen. We'll be back!
Chris T.
Chris T.
Talked with Travis there yesterday after having my car break down on the way into town. Showed real concern about my situation and wanted to help if he could not knowing what was wrong with the car until it was towed to his shop. Once there he took the time to discuss with me my options and his concerns and lack there of. Tested a few items and determine I didn't know much work at all. He shook my hand and let me on my way. Travis made the statement after me asking about whether or not I need a new part and his words were "no reason to pay for something you really don't need". I knew right then I would be back to see these goes. Wouldn't even allow me to pay for his hour he spent with me testing my car. I live in Greensboro, but if I lived in Raleigh I would use Travis and his services for everything.
Ralph L.
Ralph L.
Trustworthy, superior mechanics, loaner cars if you schedule ahead of time
Thomas D.
Thomas D.
Jimmy and the crew were honest, friendly and very professional. I definitely would recommend this mechanic shop to you. If and when my car needs to be serviced I will be back.
Diane M
Diane M
Very nice to have car work done there. Positive experience!
Mike O.
Mike O.
Carfix is a friendly and courteous shop. Jimmy and the crew are true professionals, work is always highest quality and timely.
Michael A.
Michael A.
Carfix is a very professional, knowledgable, and trustworthy mechanic shop. The customer service is unmatched and they never try to take advantage of their customers. I have taken my BMW to Carfix twice now, and each time has been great with zero issues. They perform high quality work every time, and keep my car running at its best.
Katherine C.
Katherine C.
Great service, timely repairs and professional staff (Thanks Jimmy!). I had been let down several times by the GMC dealership service department and was so pleasantly surprised to find such a great shop to help me out with some last minute maintenance. Carfix has just earned another repeat customer.
Scott W.
Scott W.
It is so nice to deal with a company whose people are honest and professional. They customer service is top notch and they still are about the quality of work. I have switched my whole family to CarFix and look forward to working with them in the future
Maggie L.
Maggie L.
Very friendly, trustworthy, and kind. 10/10 would recommend Jacob and everybody at CarFix to my friends. They communicated everything clearly, sent detailed reports of their findings, and answered all of my questions. I felt very safe with my car in their hands.
Meredith S.
Meredith S.
Jimmy is great to work with and very patient! I highly recommend going to CarFix in Raleigh.
Colin T.
Colin T.
This auto-mechanic shop is incredible to say the least. They’ll service your vehicle with exactly what it needs and won’t overcharge try to sell you on things you don’t need. The experience is both personalI and extraordinary. I will definitely be returning.
Angela J
Angela J
Jimmy and his team were professional, thorough, and did a great job with the repairs. I am very impressed with their hospitality and business. Will definitely be going to them for any issues with my car in the future!
Jonathan Weston, J.
Jonathan Weston, J.
Initially I was turned off because they quoted me twice what 2 other auto repair shops gave me for an estimate for a wheel bearing change. Once I spoke with Jimmy he figured it out in 5 minutes, although he is long-winded I have never had dealt with a front desk rep with his customer skills. Thank You Jimmy
Sharon C.
Sharon C.
Can't say enough about this business. Everyone is extremely professional and will do everything within their power to make sure the customer is well informed and satisfied with the service. I refuse to take my car to the dealer unless it's for a recall.
George J.
George J.
My experience with Carfix - Raleigh was incredibly satisfying and I appreciated the quality of service and matched professionalism demonstrated in repairing my vehicle for inspection. I had spent over two years struggling from shop to shop, and wished that I had come directly to Carfix-Raleigh in the beginning. I strongly recommend that you give them a chance first for your service repairs and maintenance.
A. L.
A. L.
Very polite n professional and polite staff
Zain S.
Zain S.
These guys are sincere to their community and care about their customers. As someone who also works in the automotive industry, it’s sad to say that shops like CarFix are rare. Give them a chance, they will not disappoint!
Nicodemus Arti M.
Nicodemus Arti M.
Great service
Kin R.
Kin R.
Great staff,great experience. Gave me an honest estimate and even when I decided not to.use their services, still treated me with respect and part of their family..Have no issues taking my next vehicle to them
Nick A.
Nick A.
Fantastic! I had my car repaired this week and when I got it back it feels like it's brand new!! I had no idea my car was even off! Great work guys!
David S.
David S.
Very helpful and attentive.
Alex R.
Alex R.
I will not bring my vehicles anywhere else! Everyone at Carfix is extremely helpful and professional, and it is a pleasure doing business with them. I highly recommend them, along with their Garner location.
Janice U.
Janice U.
Great service! Great prices!
David C.
David C.
This was the best experience i've ever had with anyone fixing my truck. I called them this morning, they sent a tow truck to my house, looked at it, called me 3 hours later with a diagnosis, AND fixed everything before 5pm, so I could enjoy my weekend. Big shoutout to Jimmy for educating me and making Friday the 13th a little more bearable!
Kristy C.
Kristy C.
Mike and his team go above and beyond for their customers. I was out of town when my elderly parents' car malfunctioned so I was unable to take care of it for them and Mike and his team treated them like family. Even going so far as to help them get a Lyft home while the car was being repaired (my parents aren't tech savvy). I'm so appreciative for this shop!! 1000% trustworthy.
Devin D.
Devin D.
This place has expert Audi technicians and I highly recommend them. I made an appointment back on July 13th for an oil change. They were ready for me when I got there, offered to give me a ride home until the job was complete and did a through diagnostic on the vehicle and even replaced a gasket that was causing oil to leak from my vehicle. They went over the options and did not make me feel pressured into repairs. I definitely will be coming back with my work vehicle for maintenance and repairs.
Richard H.
Richard H.
Friendly, service was excellent
George G.
George G.
Got the job done.
rebecca H.
rebecca H.
Mike and the team are truly amazing. Look no further for your repair shop, treated with such kindness!
Stephen F.
Stephen F.
Great people. They corrected some long term problems and now I have a fun car to drive.
Scott S.
Scott S.
Took my wife's car in because of battery issues. Carfix removed the battery and quickly determined that my battery was bad AND that it was under warranty where I had purchased it previously. The owner loaned me his car so I could take the battery to have it swapped out under warranty. I returned with the new battery and they installed it for me and I was ready to go. I could not have received better service and I would highly recommend Carfix of Raleigh. Thanks Mike!
Trey C.
Trey C.
I was very surprised to hear “CarFix” when I called to schedule a brake service a few months ago. Since that time, I’ve been in for a couple of other maintenance items and really appreciate the service. They take the time to actually show you problems and have worked with me on price to keep my 2004 approaching 200k on the road. There isn’t a shop dog though...yet. :)
Keith K.
Keith K.
As a longtime customer of Premium Imports, I was initially very skeptical about Carfix and told Mike the about my concern. Mike said he understood my concern and wanted to earn my business. Since my initial visit, I have taken my vehicles to Carfix several times and have been pleased with the staff and service I have received. Hopefully, Carfix will be as good as Premium Imports. Truthfully, they are off to a good start. Thank you Mike
Charles W.
Charles W.
Clean office/lobby and nice people!!
Austin J.
Austin J.
This place was great when it was open. It's a Car Fix now which is also great
Logan D.
Logan D.
10/10 awesome guys, great prices, they offer a range of products and services. Definitely the go to for anything drum related
Eric S.
Eric S.
This shop took on repairs that others refused. Specifically working on my 4runner from up north with rust issues. Didn't complain or even mention it. They simply did what was needed for a reasonable price. I will go there from now on.
Andrew K.
Andrew K.
Lyn and Premium Auto were very professional and nice. They worked with me when I was going to be late due to my dog being in the vet last minute. Will definitely be returning.
Beverly C.
Beverly C.
Best customer service, great place to take your vehicle.I highly recommend anyone, dont call around for the best price, just take your car to Premium Imports. Best!!!!!
Peter W.
Peter W.
Outstanding service and attention to detail. I’ll always take my Mercedes Benz here vs the dealer for service!
Maggie S.
Maggie S.
We've been using Premium for 20+ years for our Hondas and Toyotas. The evidence of their great work is that we have two Hondas that are more than 20 years old and still run beautifully. And they are reasonably priced as well. Wouldn't use anyone else.
Nichole C.
Nichole C.
We were recently referred to Premium Imports after a not so ok experience with another mechanic. Cathy and her team were very friendly and professional. We will definitely be back with our other vehicles.
Jude C.
Jude C.
Having just moved to Raleigh NC I needed an auto repair shop for my aging car and Premium Imports Auto Repair was highly recommended. My first experience there has been positive, cordial, and I much appreciated their shuttle service. I will return!
DPS S.
DPS S.
They did a fantastic job servicing my vehicles. I scheduled a time so I could wait for the work to be done and they were very prompt getting it done. Thanks for your great service and attention to detail.
Starlight Counseling P.
Starlight Counseling P.
An awesome clinical approach to auto repair. They previous served my Corolla so well I had to bring the Sequoia by. Huge dedication to pets and animals recuse as well as a comfortable lounge. I’d be coming back again for future service.
Camille S.
Camille S.
I won't take my car anywhere else. I trust Cathy, Steve and their technicians completely. They always provide the highest quality in service and fair prices.
Trinity G.
Trinity G.
I've been going to the same mechanic for over 10 years. I was referred to Cathy and her team at Premium Imports and have been delighted with the staff's knowledge and how responsiveness. We now service both our vehicles regularly with their team and will continue to recommend them to keep our family and friends safely on the road!
Matt W.
Matt W.
Needed to find a new mechanic and came here based on the reviews. Everyone who worked there was very friendly and took time to talk to me about exactly what was wrong with my car and what to keep an eye on. The prices are reasonable, at least compared to my expectations based on the issues I was having. Best of all, they had two dogs there! Car repairs stress me out to no end so they were actually really nice to settle my anxiety.
Marc S.
Marc S.
Premium Quality! They helped me out right away and fixed my 2005 Honda Pilot right the first time. Described the moaning symptoms - Dropped it off without an appointment and picked it up ready to roll the next day with a new power steering, hose o-ring, and fluid. No more moaning sounds and runs great again.
Lou G.
Lou G.
What a great experience to find an outstanding auto repair shop on my first attempt in a new area, Friendly, courteous and extremely competent. Will never go anywhere else.
Kerry D.
Kerry D.
Great service, dependable, honest mechanics.
Matt M.
Matt M.
I enjoyed my first experience with the Premium Imports team. Drop off, pick up, and all communication was fast and efficient. No salesmanship. They even offered to give me a ride home after dropping off my car which was a pleasant surprise. They also love dogs which just means they're good people in my book! I'm officially done with taking my car to the dealer for maintenance.
Brianna I.
Brianna I.
The staff is so friendly and make you feel right at home! I feel like family when I go. I also appreciate how they aren't out to get my money - they truly want what's best for me and my vehicle.
HEART Pet R.
HEART Pet R.
A great place for car care, plus they foster dogs for HEART Pet Rescue!
Nicholas P.
Nicholas P.
Only place I will take my car, always shows the old parts and explains things very well. This place is filled with great people who rescue dogs in their spare time and are always friendly. Highly recommend.
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