Great service experience with a mechanic who rode with me to diagnose the noise and a front desk person who communicated every step of the way. Fair pricing and excellent results!
adamog45
Mike, Zander and the entire crew at Carfix are Fantastic. I have serviced my vehicles at both the Raleigh store and the Garner store for many years. They go above and beyond Great Service, Pricing and Genuinely care about their customers. Customers for life, I always strive for with my business and they do as well. They treat you as Family and that is rare in today's world. Pleasure as always guys. Thank you Very Much. Until next time. 😀
Alison W.
Highly Recommend! I was recently passing through Raleigh and hit some debris on the interstate. Frantically calling numerous places for help- I came across Carfix and spoke to Heather. Unfortunately she could not help me at her location, so she gave me the number to the sister location where I was able to get excellent customer service from Zander. Located on West street near downtown, this was a safe location with restaurants within walking distance. (even though Zander offered to drive me) Zander went above and beyond to make this experience as painless as possible. Fortunately they were able to make some repairs to my car in only a couple hours and I was back on my way. Can't thank you guys enough for your willingness to help, when many other places I called in Raleigh couldn't be bothered.Many Thanks to entire CARFIX staff!
Molly B.
Quick work. Wonderful customer service from everyone I’ve interacted with.
Sherry J.
On August 25th, I accidentally ran over a curb in my Kia Sportage and caused the undercarriage cover to fall down underneath the car and drag on the highway. Carfix was the closest place I came to that I thought might be able to help me. I was also on my way to a funeral and was worried that I would not be able to go because of what I had done to my car. I was pretty upset when I approached the lady behind the counter and explained what happened. Heather addressed me with a calm demeanor and found a technician who immediately took a look at my car. Her immediate attention went a long way in calming me down. Even though they could not repair my car, they were able to reattach the undercarriage cover so that I could make it to the funeral. I highly recommend Carfix!
Ben B.
One of our trusted mechanic shops in the area. Great prices, good use of technology to schedule appointments and such, and they do not try to sell you unnecessary services like the dealerships!
Rodney C.
I Thought the "Initial Testing & Inspections" Rate was a bit Expensive; However, I Do Feel that it is Justified if Doing an Overall Detailed Analysis of the Vehicle. I'm a Man that Likes to Know if Any Other Problems Exist with My Vehicles and Appreciate Any Findings Ahead of Potential Breakdowns. They Recommended the Basic Scheduled Maintenance, of Which was Overdue. They Provided Me with Excellent Service. At This PointInTime, I Feel Like I've Found a New Mechanical Auto Home. I Recommend This Auto Shop to All in Need of Service.
Lauren B.
Carfix is terrific. So many other mechanics are stuck in an archaic era. I love that Carfix sends text messages and electronic repair reports with photos so you can clearly see what the issues are. They are respectful and honest. Definitely recommend
Barb W.
Carfix was once again great to do business with. Great communication and customer service and the car is running very well! I feel better knowing my son has them close to him while in college over the next few years should he need any other services.
Tom B.
Expert job diagnosing and repairing an electrical drain on my old PT Cruiser! Solid service and very nice people - Thanks!
Bobby P.
The customer service was excellent. Christine and Heather are two of the most top notch customer service providers I have ever met. Even though the outcome wasn't to my desire, their kindness softened the blow. I would highly recommend this shop.
Teresa S.
Heather did a great job of explaining the needed repairs, and they were able to get us in and back on the road quickly.
Wesley G.
I broke down while traveling and Carfix was able to replace my alternator the same day.
Anabelle S.
From the moment I called to set up an appointment I was greeted with nothing but kindness! Heather was so thorough and honest about the work I needed done on my car, and the crew worked SO fast and knew exactly what they were doing. Heather told me I likely wouldn’t have my car back for a few days (due to the type of work I needed done), but they got everything done in a couple hours! I will 100% be bringing my car back here if I need anything else done, and I’ll be recommending this place to my friends and family as well.
Yin L.
I brought my car for an engine oil change in the place. Their service is impressive. The price is very fair and the charges are transparent. I would go back and recommend the place to friends.
Riley B.
Not quick but really nice people
Capers J.
Great service. Handled my car issue with care
Derek Curry (.
Everyone there was very kind and willing to help me with my issues. Service was extremely fast, went from estimate to completed in like 3 days when at other places it could be a week for just an estimate.
Lincoln C.
The customer service was awesome!
Circle T.
We were traveling to Raleigh for a short stay. A small panel had come loose under our Prius and did not want to risk further damage during our long ride back to DC. I happened upon Carfix and decided to give them a try. Despite being busy they fixed the problem in less than an hour at little cost. Customer service there is first rate. Highly recommend.
Jenny P.
I’ve taken my car here a few times and they’ve done a great job. The price always seems fair and I feel like I can trust them which is hard to find.
Grace B.
I brought my car here for new brakes, and Ivan was such a great help from start to finish. This shop is knowledgeable, very friendly, and super efficient with getting my car in and out quickly. I will certainly trust them with other car repairs needed in the future!
Matilda J.
They were able to fit me in quickly and gave a great detailed assessment of my car.
Shanita W.
Christine is a sweetheart and really tries her best to assist customers. Unfortunately, I wasn't able to bring my car in, but she definitely calmed more anxiety about options to getting my car in for service, and best times. I overheard her talking to the Foreman of the shop about my situation; the care and willingness to help is amazing. Most places that I called just said "no" and ended the call. I will be coming to Carfix in the future! She is a GEM!
Chauncey S.
I got to say their customer service is great they know how to talk to people great conversation the prices are awesome they tell you what needs to be fixed and their answers are always straightforward I definitely recommend this please
Bob S.
Great all around crew they have working! Super social and good to be around!
Nesreen J.
Wonderful customer service as always
EDP
I thought CarFix did a great job on my car with the transmission and oil leaks and headlight replacement. I appreciate the staff for making it an enjoyable experience.
Patrick L.
Great value, cool staff, on time- all that you can ask for and will use again!
Cy H.
Great work performed. Shuttle ride to my house while I waited too. Friendly staff and I will definitely be going back!
Jacqueline H.
I’ve been taking my car here for a little while and have had a wide range of services from oil changes to a/c repair. The work is always quick and I love that they send a list of potential repairs for me to review and approve so I know exactly what they’re doing and how much it will cost! Elliot is always so friendly and provides great customer service!!
Natalie B.
Quick in and out with a repaired tire. They put the spare back and left the car cleaner than I brought it in. Great shop!
Rachael B.
They checked out a trunk issue I was having and while inspecting, took a look at my car. They helped to get my older car in shape, and fix the trunk issue. I didn’t feel like anything was pushed on me. It was fantastic service and I look forward to bringing my future business to them!
Kimberly H.
Things could not have gone more smoothly. I received honest and direct communication every step of the way! As a new Raleigh resident, this is def my new go to car care place!
david W.
Very professional. I replaced an alternator on my Nissan Armada. Looking forward to going for other services.
Rusty W.
Great service and communication.
Hannah W.
Great service and fair pricing. Long time customer of Carfix but this was my first visit to the Raleigh location. Thanks Elliot for you help!
Eve Kakassy H.
Super efficient + quick, super nice! I’ll always trust Carfix. Thank you!
Jonathon B.
Great shop and service.
Jason H.
Had a great experience! I called after noticing the fender liner on the front passenger wheel was a few inches off the ground. Expecting a need to replace the linear, CarFix inspected the liner and replaced a few clips. I appreciate the honesty and repairing the part at a minimal cost. Will definitely return for future repair needs!
Colin S.
Had to get the state inspection done, I'm not from the area but I go to school here so I'd never been here before. The employees I worked with were very helpful and they were even able to sneak me in when I showed up a day early for my appointment. Service was quick, overall a great experience.
Kasheika L.
Good people, Good service. I never been anywhere that they let you drive a vehicle home till your vehicle is finished awesome!
Jack R.
Very prompt and service friendly
Savannah M.
I came in to Carfix to have my brakes serviced. Everyone here is very nice and helpful. Elliot explained everything to me and was very communicative. Great place for all of your car needs.
Joe A.
Quality people who give honest advice on your vehicle
Val W.
Am very pleased with the work done on my Honda Pilot. Staff was very helpful & professional, I got a free ride home after dropping off my car & pickup when the work was finished. I was treated with respect & my questions were answered.I will definitely be returning to CarFix.
Elliot B.
FIxed the steering wheel noise in my CR-V
dana H.
recently had my oil changed at CarFix and was pleasantly surprised by such fabulous customer service. Elliott, the general manager kept me informed, offered pick up services and got all of the work done on time (even earlier than planned) I look forward to returning for more services at CarFix!
Tyson D.
Great experience and amazing customer service
Lyle M.
Although I never want to spend money on a vehicle repair, Carfix will make sure you are back up and running in a very timely manner. Vehicles being down is bad for business, so Carfix is who I trust to keep my fleet up and running.
Amy S.
I had a very small issue with my tires and had no idea what to do. Carfix was able to fix it fast and they were very kind.
Con P.
The customer service alone will have me return. My mechanic moves from Raleigh to Dunn and I’ve been looking for a local replacement. Went to car fix on a whim in the way home 3 minutes after 5:00 (closing time) Fromt desk gentleman helped me out and smart me up an appointment next day. Despairs we’re done and the customer service continued to impress. I don’t write reviews and that fact that I did says a lot in itself. Bravo
geatmon32
Found Carfix on Google because my vehicle had faults that lit up my dash board like a Christmas tree in July.From the moment I initially spoke with Travis, I felt safe. If you're finicky about who touches your vehicle, then trust me, these lads will certainly make you feel at ease, and Elliot stays on top of the mission.Repairs were done in roughly two-three days. Constant communication, and super easy to settle the bill.Mechanics are thorough! I don't know the Techs name that worked on my vehicle, but I hope he's living his best life; guy is a wizard. He suggested things that I would have never known needed service.Don't hesitate to bring your business to this establishment, you won't regret it in the long run.S/N: If you want Half-A$$ work done for an affordable price, you might want to hit up somewhere off of New Bern or Rock Quarry. You pay for the quality of service and the peace of mind knowing that the work is done right the first time.
Mz Tea B.
I came to Carfix via repair pal through MaxCare warranty. My A/C went out I told them I had a warranty through carmax. I was only trying to get my a/c fixed had no idea I could get my brakes, cv axle boot, brake calipers and my power window regulator switch fixed as well. I was so happy Scott definitely went above and beyond to get everything replaced it costed me nothing. My a/c works my car drives so smooth I’m so happy I went to these guys to get everything fixed. I dropped my car off 8/10 and and it was ready the following day 8/11 I was shocked at how fast they got everything fixed. Firestone claim they had the best A/C tech and tried to pump me outta more money just to pinpoint the issue. Not Carfix Paul Savick figured it out with no problem. If you want good customer service, no one trying to haggle you out of unnecessary money Carfix is the way to go. Thank you so much guys.
Beau M.
Trust! They are honest, smart mechanics and standby their work. Great communicators as well.
Erin T.
Awesome office and team. Efficient and prompt with great customer service. They truly care and are genuine people. Travis helped me today and was knowledgable and helpful. He fixed my issue in minutes - I was amazed! I will definitely be back and will recommend them to my friends!
Ethan K.
The team is extremely helpful in providing information about the vehicle and then executing the job. This was the first auto body shop I have been to since I’ve owned a vehicle and I will definitely be coming back.
Rhoda S.
Excellent service! Repaired my car the date they gave. Excellent customer service as well.
Edmund B.
My experience here was fantastic. Everyone that I interacted with from the Techs to the front desk was very kind. honest, and knowledgeable. They present any issues they find in a clear manner and they justify their recommendations with solid evidence that is easy for a layman to understand. I will continue to go to them for all my car repair needs in the future.
Reese R.
Travis and his entire team are a great group of people. Very personable. Each time, I've gone to them for service, they've been upfront about all services needed, the turnaround time, and the pricing. No hidden charges at checkout. They even offer great coupons online.I feel very comfortable leaving my vehicle with them. I've witnessed their interactions with other customers, and like my own vehicle, they took great care and work as if they're working in their own personal vehicle. I appreciate this about the business standard they've created and have upheld thus far. Thank you all! ⭐⭐⭐⭐⭐
Leora H.
Jimmy, Travis, and the whole team at Carfix are amazing. They don't talk down to you or go over your head. They're thorough, helpful, and take the time to make sure you understand everything they're doing. I have always had hand-me-down cars, and this was the first time buying a car that hadn't been previously owned by a family member. Combine that with the shortage of used cars and you get a scary situation. The people at Carfix were SO helpful and informative and made the whole experience much more manageable. I highly recommend them to help you buy a car or keep your current car on the road.
Torrey B.
Travis was the absolute best! Great service...I advise anyone who wants a 100%great job done! With customer satisfaction...go there!
Cheyenne B.
I highly recommend this repair shop. They provide excellent customer service and are very knowledgeable and kind. My experience with them was great!
Spencer P.
Travis and Jacob were both very helpful when I was in a time crunch. Would highly recommend this place!
Cassie M.
Travis was an absolute delight to work with! Incredibly responsive and walked me through every step of the way on what was happening to my car. I highly recommend CARFIX and know that your car will be in great hands!
John C.
Travis and Jacob went above and beyond on a monthlong saga which included an unusually difficult level of coordination with my German vehicle manufacturer. What a headache for them and they did it with a smile and a grace. Thank you, gentlemen. We'll be back!
Chris T.
Talked with Travis there yesterday after having my car break down on the way into town. Showed real concern about my situation and wanted to help if he could not knowing what was wrong with the car until it was towed to his shop. Once there he took the time to discuss with me my options and his concerns and lack there of. Tested a few items and determine I didn't know much work at all. He shook my hand and let me on my way. Travis made the statement after me asking about whether or not I need a new part and his words were "no reason to pay for something you really don't need". I knew right then I would be back to see these goes. Wouldn't even allow me to pay for his hour he spent with me testing my car. I live in Greensboro, but if I lived in Raleigh I would use Travis and his services for everything.
Ralph L.
Trustworthy, superior mechanics, loaner cars if you schedule ahead of time
Thomas D.
Jimmy and the crew were honest, friendly and very professional. I definitely would recommend this mechanic shop to you. If and when my car needs to be serviced I will be back.
Diane M
Very nice to have car work done there. Positive experience!
Mike O.
Carfix is a friendly and courteous shop. Jimmy and the crew are true professionals, work is always highest quality and timely.
Michael A.
Carfix is a very professional, knowledgable, and trustworthy mechanic shop. The customer service is unmatched and they never try to take advantage of their customers. I have taken my BMW to Carfix twice now, and each time has been great with zero issues. They perform high quality work every time, and keep my car running at its best.
Quality Auto Repairs, and Affordable Tires at Carfix in Raleigh, NC
At Carfix Auto Repair & Tires Raleigh, you will be in great hands and comforted knowing that you are working with a premier full-service vehicle repair and maintenance shop. We employ a big team of ASE certified mechanics that can offer a wide range of different vehicle services for you. When you do come in, you will be further comforted knowing that you will receive a warranty for up to 50,000 miles on various auto repairs and services offered here.
One of the reasons that Carfix Auto Repair & Tires Raleigh is a great place to come for your vehicle service needs is that we can offer a wide range of repairs and service. We are well known for being a top retailer and provider of tires for all types of vehicles, which ensures you will have the traction and support you need. We also can provide various routine maintenance services including tire rotations, oil changes, and other services to keep your car running well. Our technicians can also provide repairs and upgrades for your engine and transmission, brakes, and other important parts of your car.
Great service experience with a mechanic who rode with me to diagnose the noise and a front desk person who communicated every step of the way. Fair pricing and excellent results!
adamog45
Mike, Zander and the entire crew at Carfix are Fantastic. I have serviced my vehicles at both the Raleigh store and the Garner store for many years. They go above and beyond Great Service, Pricing and Genuinely care about their customers. Customers for life, I always strive for with my business and they do as well. They treat you as Family and that is rare in today's world. Pleasure as always guys. Thank you Very Much. Until next time. 😀
Alison W.
Highly Recommend! I was recently passing through Raleigh and hit some debris on the interstate. Frantically calling numerous places for help- I came across Carfix and spoke to Heather. Unfortunately she could not help me at her location, so she gave me the number to the sister location where I was able to get excellent customer service from Zander. Located on West street near downtown, this was a safe location with restaurants within walking distance. (even though Zander offered to drive me) Zander went above and beyond to make this experience as painless as possible. Fortunately they were able to make some repairs to my car in only a couple hours and I was back on my way. Can't thank you guys enough for your willingness to help, when many other places I called in Raleigh couldn't be bothered.Many Thanks to entire CARFIX staff!
Molly B.
Quick work. Wonderful customer service from everyone I’ve interacted with.
Sherry J.
On August 25th, I accidentally ran over a curb in my Kia Sportage and caused the undercarriage cover to fall down underneath the car and drag on the highway. Carfix was the closest place I came to that I thought might be able to help me. I was also on my way to a funeral and was worried that I would not be able to go because of what I had done to my car. I was pretty upset when I approached the lady behind the counter and explained what happened. Heather addressed me with a calm demeanor and found a technician who immediately took a look at my car. Her immediate attention went a long way in calming me down. Even though they could not repair my car, they were able to reattach the undercarriage cover so that I could make it to the funeral. I highly recommend Carfix!
Ben B.
One of our trusted mechanic shops in the area. Great prices, good use of technology to schedule appointments and such, and they do not try to sell you unnecessary services like the dealerships!
Rodney C.
I Thought the "Initial Testing & Inspections" Rate was a bit Expensive; However, I Do Feel that it is Justified if Doing an Overall Detailed Analysis of the Vehicle. I'm a Man that Likes to Know if Any Other Problems Exist with My Vehicles and Appreciate Any Findings Ahead of Potential Breakdowns. They Recommended the Basic Scheduled Maintenance, of Which was Overdue. They Provided Me with Excellent Service. At This PointInTime, I Feel Like I've Found a New Mechanical Auto Home. I Recommend This Auto Shop to All in Need of Service.
Lauren B.
Carfix is terrific. So many other mechanics are stuck in an archaic era. I love that Carfix sends text messages and electronic repair reports with photos so you can clearly see what the issues are. They are respectful and honest. Definitely recommend
Barb W.
Carfix was once again great to do business with. Great communication and customer service and the car is running very well! I feel better knowing my son has them close to him while in college over the next few years should he need any other services.
Tom B.
Expert job diagnosing and repairing an electrical drain on my old PT Cruiser! Solid service and very nice people - Thanks!
Bobby P.
The customer service was excellent. Christine and Heather are two of the most top notch customer service providers I have ever met. Even though the outcome wasn't to my desire, their kindness softened the blow. I would highly recommend this shop.
Teresa S.
Heather did a great job of explaining the needed repairs, and they were able to get us in and back on the road quickly.
Wesley G.
I broke down while traveling and Carfix was able to replace my alternator the same day.
Anabelle S.
From the moment I called to set up an appointment I was greeted with nothing but kindness! Heather was so thorough and honest about the work I needed done on my car, and the crew worked SO fast and knew exactly what they were doing. Heather told me I likely wouldn’t have my car back for a few days (due to the type of work I needed done), but they got everything done in a couple hours! I will 100% be bringing my car back here if I need anything else done, and I’ll be recommending this place to my friends and family as well.
Yin L.
I brought my car for an engine oil change in the place. Their service is impressive. The price is very fair and the charges are transparent. I would go back and recommend the place to friends.
Riley B.
Not quick but really nice people
Capers J.
Great service. Handled my car issue with care
Derek Curry (.
Everyone there was very kind and willing to help me with my issues. Service was extremely fast, went from estimate to completed in like 3 days when at other places it could be a week for just an estimate.
Lincoln C.
The customer service was awesome!
Circle T.
We were traveling to Raleigh for a short stay. A small panel had come loose under our Prius and did not want to risk further damage during our long ride back to DC. I happened upon Carfix and decided to give them a try. Despite being busy they fixed the problem in less than an hour at little cost. Customer service there is first rate. Highly recommend.
Jenny P.
I’ve taken my car here a few times and they’ve done a great job. The price always seems fair and I feel like I can trust them which is hard to find.
Grace B.
I brought my car here for new brakes, and Ivan was such a great help from start to finish. This shop is knowledgeable, very friendly, and super efficient with getting my car in and out quickly. I will certainly trust them with other car repairs needed in the future!
Matilda J.
They were able to fit me in quickly and gave a great detailed assessment of my car.
Shanita W.
Christine is a sweetheart and really tries her best to assist customers. Unfortunately, I wasn't able to bring my car in, but she definitely calmed more anxiety about options to getting my car in for service, and best times. I overheard her talking to the Foreman of the shop about my situation; the care and willingness to help is amazing. Most places that I called just said "no" and ended the call. I will be coming to Carfix in the future! She is a GEM!
Chauncey S.
I got to say their customer service is great they know how to talk to people great conversation the prices are awesome they tell you what needs to be fixed and their answers are always straightforward I definitely recommend this please
Bob S.
Great all around crew they have working! Super social and good to be around!
Nesreen J.
Wonderful customer service as always
EDP
I thought CarFix did a great job on my car with the transmission and oil leaks and headlight replacement. I appreciate the staff for making it an enjoyable experience.
Patrick L.
Great value, cool staff, on time- all that you can ask for and will use again!
Cy H.
Great work performed. Shuttle ride to my house while I waited too. Friendly staff and I will definitely be going back!
Jacqueline H.
I’ve been taking my car here for a little while and have had a wide range of services from oil changes to a/c repair. The work is always quick and I love that they send a list of potential repairs for me to review and approve so I know exactly what they’re doing and how much it will cost! Elliot is always so friendly and provides great customer service!!
Natalie B.
Quick in and out with a repaired tire. They put the spare back and left the car cleaner than I brought it in. Great shop!
Rachael B.
They checked out a trunk issue I was having and while inspecting, took a look at my car. They helped to get my older car in shape, and fix the trunk issue. I didn’t feel like anything was pushed on me. It was fantastic service and I look forward to bringing my future business to them!
Kimberly H.
Things could not have gone more smoothly. I received honest and direct communication every step of the way! As a new Raleigh resident, this is def my new go to car care place!
david W.
Very professional. I replaced an alternator on my Nissan Armada. Looking forward to going for other services.
Rusty W.
Great service and communication.
Hannah W.
Great service and fair pricing. Long time customer of Carfix but this was my first visit to the Raleigh location. Thanks Elliot for you help!
Eve Kakassy H.
Super efficient + quick, super nice! I’ll always trust Carfix. Thank you!
Jonathon B.
Great shop and service.
Jason H.
Had a great experience! I called after noticing the fender liner on the front passenger wheel was a few inches off the ground. Expecting a need to replace the linear, CarFix inspected the liner and replaced a few clips. I appreciate the honesty and repairing the part at a minimal cost. Will definitely return for future repair needs!
Colin S.
Had to get the state inspection done, I'm not from the area but I go to school here so I'd never been here before. The employees I worked with were very helpful and they were even able to sneak me in when I showed up a day early for my appointment. Service was quick, overall a great experience.
Kasheika L.
Good people, Good service. I never been anywhere that they let you drive a vehicle home till your vehicle is finished awesome!
Jack R.
Very prompt and service friendly
Savannah M.
I came in to Carfix to have my brakes serviced. Everyone here is very nice and helpful. Elliot explained everything to me and was very communicative. Great place for all of your car needs.
Joe A.
Quality people who give honest advice on your vehicle
Val W.
Am very pleased with the work done on my Honda Pilot. Staff was very helpful & professional, I got a free ride home after dropping off my car & pickup when the work was finished. I was treated with respect & my questions were answered.I will definitely be returning to CarFix.
Elliot B.
FIxed the steering wheel noise in my CR-V
dana H.
recently had my oil changed at CarFix and was pleasantly surprised by such fabulous customer service. Elliott, the general manager kept me informed, offered pick up services and got all of the work done on time (even earlier than planned) I look forward to returning for more services at CarFix!
Tyson D.
Great experience and amazing customer service
Lyle M.
Although I never want to spend money on a vehicle repair, Carfix will make sure you are back up and running in a very timely manner. Vehicles being down is bad for business, so Carfix is who I trust to keep my fleet up and running.
Amy S.
I had a very small issue with my tires and had no idea what to do. Carfix was able to fix it fast and they were very kind.
Con P.
The customer service alone will have me return. My mechanic moves from Raleigh to Dunn and I’ve been looking for a local replacement. Went to car fix on a whim in the way home 3 minutes after 5:00 (closing time) Fromt desk gentleman helped me out and smart me up an appointment next day. Despairs we’re done and the customer service continued to impress. I don’t write reviews and that fact that I did says a lot in itself. Bravo
geatmon32
Found Carfix on Google because my vehicle had faults that lit up my dash board like a Christmas tree in July.From the moment I initially spoke with Travis, I felt safe. If you're finicky about who touches your vehicle, then trust me, these lads will certainly make you feel at ease, and Elliot stays on top of the mission.Repairs were done in roughly two-three days. Constant communication, and super easy to settle the bill.Mechanics are thorough! I don't know the Techs name that worked on my vehicle, but I hope he's living his best life; guy is a wizard. He suggested things that I would have never known needed service.Don't hesitate to bring your business to this establishment, you won't regret it in the long run.S/N: If you want Half-A$$ work done for an affordable price, you might want to hit up somewhere off of New Bern or Rock Quarry. You pay for the quality of service and the peace of mind knowing that the work is done right the first time.
Mz Tea B.
I came to Carfix via repair pal through MaxCare warranty. My A/C went out I told them I had a warranty through carmax. I was only trying to get my a/c fixed had no idea I could get my brakes, cv axle boot, brake calipers and my power window regulator switch fixed as well. I was so happy Scott definitely went above and beyond to get everything replaced it costed me nothing. My a/c works my car drives so smooth I’m so happy I went to these guys to get everything fixed. I dropped my car off 8/10 and and it was ready the following day 8/11 I was shocked at how fast they got everything fixed. Firestone claim they had the best A/C tech and tried to pump me outta more money just to pinpoint the issue. Not Carfix Paul Savick figured it out with no problem. If you want good customer service, no one trying to haggle you out of unnecessary money Carfix is the way to go. Thank you so much guys.
Beau M.
Trust! They are honest, smart mechanics and standby their work. Great communicators as well.
Erin T.
Awesome office and team. Efficient and prompt with great customer service. They truly care and are genuine people. Travis helped me today and was knowledgable and helpful. He fixed my issue in minutes - I was amazed! I will definitely be back and will recommend them to my friends!
Ethan K.
The team is extremely helpful in providing information about the vehicle and then executing the job. This was the first auto body shop I have been to since I’ve owned a vehicle and I will definitely be coming back.
Rhoda S.
Excellent service! Repaired my car the date they gave. Excellent customer service as well.
Edmund B.
My experience here was fantastic. Everyone that I interacted with from the Techs to the front desk was very kind. honest, and knowledgeable. They present any issues they find in a clear manner and they justify their recommendations with solid evidence that is easy for a layman to understand. I will continue to go to them for all my car repair needs in the future.
Reese R.
Travis and his entire team are a great group of people. Very personable. Each time, I've gone to them for service, they've been upfront about all services needed, the turnaround time, and the pricing. No hidden charges at checkout. They even offer great coupons online.I feel very comfortable leaving my vehicle with them. I've witnessed their interactions with other customers, and like my own vehicle, they took great care and work as if they're working in their own personal vehicle. I appreciate this about the business standard they've created and have upheld thus far. Thank you all! ⭐⭐⭐⭐⭐
Leora H.
Jimmy, Travis, and the whole team at Carfix are amazing. They don't talk down to you or go over your head. They're thorough, helpful, and take the time to make sure you understand everything they're doing. I have always had hand-me-down cars, and this was the first time buying a car that hadn't been previously owned by a family member. Combine that with the shortage of used cars and you get a scary situation. The people at Carfix were SO helpful and informative and made the whole experience much more manageable. I highly recommend them to help you buy a car or keep your current car on the road.
Torrey B.
Travis was the absolute best! Great service...I advise anyone who wants a 100%great job done! With customer satisfaction...go there!
Cheyenne B.
I highly recommend this repair shop. They provide excellent customer service and are very knowledgeable and kind. My experience with them was great!
Spencer P.
Travis and Jacob were both very helpful when I was in a time crunch. Would highly recommend this place!
Cassie M.
Travis was an absolute delight to work with! Incredibly responsive and walked me through every step of the way on what was happening to my car. I highly recommend CARFIX and know that your car will be in great hands!
John C.
Travis and Jacob went above and beyond on a monthlong saga which included an unusually difficult level of coordination with my German vehicle manufacturer. What a headache for them and they did it with a smile and a grace. Thank you, gentlemen. We'll be back!
Chris T.
Talked with Travis there yesterday after having my car break down on the way into town. Showed real concern about my situation and wanted to help if he could not knowing what was wrong with the car until it was towed to his shop. Once there he took the time to discuss with me my options and his concerns and lack there of. Tested a few items and determine I didn't know much work at all. He shook my hand and let me on my way. Travis made the statement after me asking about whether or not I need a new part and his words were "no reason to pay for something you really don't need". I knew right then I would be back to see these goes. Wouldn't even allow me to pay for his hour he spent with me testing my car. I live in Greensboro, but if I lived in Raleigh I would use Travis and his services for everything.
Ralph L.
Trustworthy, superior mechanics, loaner cars if you schedule ahead of time
Thomas D.
Jimmy and the crew were honest, friendly and very professional. I definitely would recommend this mechanic shop to you. If and when my car needs to be serviced I will be back.
Diane M
Very nice to have car work done there. Positive experience!
Mike O.
Carfix is a friendly and courteous shop. Jimmy and the crew are true professionals, work is always highest quality and timely.
Michael A.
Carfix is a very professional, knowledgable, and trustworthy mechanic shop. The customer service is unmatched and they never try to take advantage of their customers. I have taken my BMW to Carfix twice now, and each time has been great with zero issues. They perform high quality work every time, and keep my car running at its best.
